Threlfall PackagingImplementing MYOB Advanced helped Threlfall Packaging to evolve to a completely connected business
Threlfall Packaging were struggling with out of date processes that relied on time consuming manual data entry, docket books, and spreadsheets. By implementing MYOB Advanced and Advanced People, they saw the near complete removal of manual entry, as well as a step up in the levels of customer service they were able to provide.
Who are Threlfall Packaging?
Threlfall Packaging is a wholesale company that specialises in hospitality consumables and retail packaging. They have been operating for 25 years as a family run business. An old-fashioned business, Threlfall were known for rolling up the sleeves and getting things done manually.
What catalysed the switch?
Threlfall had been growing consistently but as they began managing more and more clients the inefficiencies in their processes became exposed. Many customers were under different pricing schemes and buying different measured units of stock, and this was proving difficult to track on their manual docket book system. They realised the systems needed to change, as they were spending hours working in spreadsheets, without being able to get a good picture of their sales data.
What changes followed the decision?
MYOB Advanced was able to fully connect the business by automating accounting, distribution, and stock replenishment functions. Creating picking lists, sending out invoices, distribution and replenishment are also automated, reducing manual labour, and bringing huge savings in time. They now have access to useable sales data that can inform future decisions.
How are they now?
After the near removal of manual data entry as well as the reduced man hours involved in order fulfillment and replenishment, Threlfall have been able to allocate their staff to more productive tasks. Their service, expertise, and professionalism have all been elevated – with customer information at their fingertips.
To learn more about how MYOB Advanced and Advanced People helped Threlfall Packing to evolve and elevate, download the PDF below.