
Jason
Director: Operations and MYOB Advanced
Sydney, NSW
We achieve high levels of client satisfaction because we understand the risks and benefits involved in business and technology. Kilimanjaro has evolved as the leading implementer of MYOB Advanced and MYOB Exo because of our mix of skills and our dedicated team. We continually strive to improve our implementation methods. We understand that the system must provide real benefit for your investment in new business management software.
Director: Operations and MYOB Advanced
Sydney, NSW
Jason keeps the Kilimanjaro tribe ahead of the game and ensures that they all rise to their potential.
My primary role is to keep the tribe moving. Whether this is the logistics of how we continue to move (through the methodology) or the day to day running we keep moving. It is important that our tribe is the leader in our field, moving faster than all others. Together with this, we continually improve efficiencies and up skilling of our tribe members which in turn benefits our clients. I ensure that all tribe members follow our Golden Rules and reinforce the importance of these on a daily basis. I love to work with every member of the tribe and enjoy watching them grow. I strongly believe that our people are our greatest asset.
My formal qualifications are in Engineering where I majored in software engineering. Applying the principles in engineering to software solutions is very near to my heart and something I believe in. This can be seen through our structured methodology that has evolved with us over all these years. It can also be seen in the internal systems we have in place such as our own Wiki and structured way of organising and presenting information. I feel there is always a solution and an answer to every question and working these through with my team is what I bring to the tribe most. There is no better feeling than solving what seems to be an impossible question for a client working with a team.
Team Leader: Implementation
Sydney, NSW
Being part of the management, implementation and training teams, Kate’s main goal is to ensure that MYOB Exo is understood by our clients.
My role within Kilimanjaro is constantly evolving and I love the way it keeps me on my toes. Having studied teaching and business management at UTS, learning was and will always be my primary focus. Whether it be designing and delivering custom training for highly configured sites or ensuring a UAT program is adequately catering to the needs of an organisation, my aim is to ensure that the technology we deliver is understood by the client. We have some of the smartest technical minds in the business but unless our clients can use and understand this technology, their efforts will be wasted. I am also directly involved as an implementer on a number of projects and as a result, have developed a deep respect for our methodology.
I have worked with a wide variety of industries in developing national training programs, as well as delivering coaching and change management programs in top tier consulting firms during my three years in the UK. This has given me strong project management and communication skills as well as a unique insight into the people who work in our client organisations. I am particularly focused on individual and client needs and always look for the Win-Win solution. Wherever possible this is achieved through the use of coaching techniques so that everyone feels ownership of the final solution. 1 + 1 definitely equals 3.
Service Delivery Manager (NZ)
Auckland, NZ
Murray delivers incremental improvements to the customer experience for all our clients.
I’m involved in formulating strategy around the support process and helping our teams to implement that strategy. I’m also responsible for communicating our strategic vision and aligning our processes to that vision. A key focus in #ClientFirst and my job is to role model client-centric behaviours and reinforce those behaviours in others. I still spend a large part of my day working directly with customers in a consulting capacity. I also pick up the odd support call along the way!
I’ve worked for about 20 years in the finance + IT space, including 15 years with Enprise. Prior to that, I worked as a Tax Accountant for EY London (great fun!) and Deloitte’s. I hold a degree in Human Resource Management and a Diploma in Management Systems. It’s only taken me 30 years to start putting some of that study into practice!
I’m an avid rugby fan and played rugby up until I was about 45. I use the term “played” loosely. I’m blessed to be married to my wife Dallas, who is as passionate about cooking good food as I am about eating it. We travelled to Europe when we were younger before returning to New Zealand to start a family. Our idea of a perfect holiday now is camping with friends at one of Northlands amazing beaches.
Managing Director
Sydney, NSW
Ronnie is the leader of the Kilimanjaro tribe.
My primary role is to guide the tribe up the mountain. This means maintaining a level of awareness of what’s happening over the horizon, and nurturing my tribe to respond quickly to those opportunities or threats. I provide leadership and motivation, and try to encourage my tribe to live within our Golden Rules. Formally, I am responsible for the selection and appointment of our leadership. I assist my team leaders to develop policies, objectives and indicators. I monitor the progress and performance of our tribal team leaders. I like to maintain relationships with our key clients and allies. Statutory compliance and financial performance are important to me. The most important task is understanding every member of the tribe, and helping them to achieve personal excellence.
I have more than 30 years’ experience as an entrepreneur, management consultant, senior executive, director and agribusiness professional. My diverse background, combined with strong analytical and facilitation skills, has given me a deep insight into businesses across most industry sectors and in various stages of development. My background explains the Kilimanjaro name and is central to our commitment to working with clients as a “farmers not hunters” –willing to invest for the long-term and keen to nurture lasting and trusted relationships. I like to think I have some wisdom, but not in the sense of being a “wise old man”. I also bring youth and humour.
National Manager: Enterprise Solutions
Canberra, ACT / Sydney, NSW
Sean works closely with business leaders to help them on their journey of assessing ERP solutions within the MYOB platform.
My role within Kilimanjaro, in addition to being a member of the management team, is to work closely with business leaders and help them on their journey of assessing ERP Solutions within the MYOB platform, with the ultimate goal to improve efficiency in their organisations.
By utilising my experience with ERP products, Kilimanjaro’s methodologies and industry knowledge, I am able to help minimise risk for potential clients throughout their journey “one step at a time”.
I have had a long association (over 17 years) with ERP solutions. First implementing end end-to-end business solutions across a wide range of industries and then focusing on business process improvement in businesses through better utilisation of their ERP and incorporating “best of breed” connected services. I bring not only a deep technical product knowledge but experience in analysing business needs and helping potential clients with their decisions to move onto the MYOB platform and letting Kilimanjaro Consulting guide them on this journey.
National Manager: Strategic Account Management and Connected Services
Sydney, NSW
Stephen works closely with our clients to support them in the transformation of their businesses through creative and innovative technologies
My primary role within Kilimanjaro is to understand our customer’s needs. I lead Kilimanjaro’s Strategic Account Management and Connected Services team as we support our customers and engage with the broader tribe to identify solutions and services that will benefit our customers and help them ’sharpen the spear’.
We recognise that technology is one element of transformation, that people and processes need to be aligned, and that culture and change are often the most significant challenges our customers face. MYOB Exo and MYOB Advanced are key technology enablers in our customer’s journey to optimise operational efficiency, enhance customer value, manage risk and uncover new revenue opportunities.
I’ve worn many hats in my career including software development, ERP implementation and IT management responsibilities. This multi-disciplinary perspective helps me understand the business drivers, while also getting both the big picture and the intricate details.
Marketing Manager
Sydney, NSW
Izabela is the driving force of Kilimanjaro’s Marketing Department
I am in charge of the Marketing Department, responsible for developing, implementing and executing Kilimanjaro’s Marketing Plan. In everyday tasks, I promote the business’ vision and mission in line with the Kilimanjaro brand. I manage all Marketing Communication channels making sure our current and potential clients are informed and have easy access to information about Kilimanjaro.
I always say there is room for improvement, and I bring a drive to make things better. With over 8 years of experience in marketing in the ERP industry, I feel confident with taking Kilimanjaro to the top of the marketing mountain. I admire challenging tasks, working with clients and building outstanding relationships with them. I have completed an Engineering degree in Spatial Development and Infrastructure but decided to change my career pathway into Marketing where I have found my true passion. Following my heart, I have gained my marketing skills during Postgraduate studies in Digital Marketing.
Team Leader: Payroll
Sydney, NSW
Julia works with our clients to smoothly implement Exo Payroll.
It is my role to assist the clients, from beginning to end, with the Implementation of their Exo payroll software. This includes the collecting of their information, setting up their database, training and eventual running of their live payroll. After which, I am available to assist with any support questions that they may have.
My knowledge and experience in Payroll and Time & Attendance implementation, training and after-sales support and service to our clients.
Team Leader: Specialist Development
Sydney, NSW
Katrina is an integral part of our implementations team and works specifically with upgrades, Clarity and SQL functionality.
My role is to “Improve efficiency in our clients’ companies through the clever use of creative, innovative and proven technology”. I do this through implementing Exo Business, upgrading to access new features and creating custom solutions using Clarity and SQL functionality.
I bring experience as an end-user with Exo and Clarity, I have been the ‘Project Champion’ on the client side for implementations and process improvement. I have managed small, medium and large retail businesses and in these roles was consistently driving performance by improving processes. In each business role, I became the ‘unofficial’ systems go to person between operations and IT and as a result moved into a Business Analyst role so I could be the ‘official’ go to person instead! At Kilimanjaro, I enjoy being one of a whole team of go to people, and having experts in different areas that can pull together to create awesome solutions.
Team Leader: Support
Auckland, NZ
I encourage and support my tribe to think outside the box.
My primary role is to work closely with the Account management team, Implementation team, Project teams and MYOB, to ensure our Support services are delivered effectively and efficiently to our clients. I ensure that my tribe members embody the company Golden Rules and encourage knowledge and personal growth within my tribe. The Level 1 Support team are often the first point of contact with clients, and I am here to make sure that our clients become advocates for Kilimanjaro.
I believe I bring a wealth of personal experience to the support team. I have formal qualifications in Accounting and a background knowledge of Exo Business, coming from many years as a user. I have had extensive experience in product support, team leadership and accounting. I encourage and support my tribe to think outside the box and understand user perspectives when finding resolutions for complex issues. However, it’s my interest in baking and my talent with cupcakes that brings the smile to my tribe.
Team Leader: Advanced
Canberra, ACT / Sydney, NSW
Michael works in the Advanced team providing implementation services to new clients and project/support services to existing clients.
I lead and work with the Advanced team in providing implementation services to new clients and project & support services to existing clients to utilise Advanced to its potential.
20+ years experience in Accounting and as an Implementation consultant combined across various industries and various ERP products, I am always looking for ways to improve business processes and allow customers to get the most out of their investment using an outcome-oriented approach.
Senior MYOB Advanced Implementer
Melbourne, VIC
Nick helps clients leverage their ERP system to its fullest potential.
At Kilimanjaro, I design, train and implement MYOB Advanced for clients across Australia. I also work closely with current clients to ensure they are taking advantage of product updates as they become available.
I have 7+ years’ experience implementing and supporting ERP, through this experience I have had the pleasure of working with clients across many industries in Australia and New Zealand. My IT and Systems Management background gives me a unique perspective on issues that come up in implementations and support. I often use this experience to look at the bigger picture, suggesting solutions that fit within/complement a clients existing technology ecosystem.
Training Manager
Auckland, NZ
Being based in Christchurch, Quintin is responsible for ensuring our clients receive the highest quality training on MYOB Exo.
Training and educating staff on a new system is critical for the success of the implementation. One of Kilimanjaro’s strengths is the training courses available to clients across Australia. Recognising the potential for us to provide training opportunities to users of Exo Business, Exo Employer Services and MYOB Advanced, I have the exciting responsibility of managing all our training courses, investigating new opportunities for training and developing new training courses. I also liaison between clients and our consultants to provide customised training tailored specifically to the client’s needs and requirements.
Prior to joining the Kilimanjaro Tribe, I managed the Partner Education Program for MYOB’s Enterprise Solution Division, upskilling new Exo Business consultants and developing a certification program for Exo Employer Services. Coming from a consulting background, I understand the principals involved in implementing a new system. As a qualified trainer, I also understand the importance of providing relevant and up-to-date training. With nearly two decades of knowledge on payroll and finance, I can ensure that our team provide the most appropriate training to help clients get the most out of their MYOB Exo and MYOB Advanced systems.
National Manager: Enterprise Solutions
Canberra, ACT / Sydney, NSW
Sean works closely with business leaders to help them on their journey of assessing ERP solutions within the MYOB platform.
My role within Kilimanjaro, in addition to being a member of the management team, is to work closely with business leaders and help them on their journey of assessing ERP Solutions within the MYOB platform, with the ultimate goal to improve efficiency in their organisations.
By utilising my experience with ERP products, Kilimanjaro’s methodologies and industry knowledge, I am able to help minimise risk for potential clients throughout their journey “one step at a time”.
I have had a long association (over 17 years) with ERP solutions. First implementing end end-to-end business solutions across a wide range of industries and then focusing on business process improvement in businesses through better utilisation of their ERP and incorporating “best of breed” connected services. I bring not only a deep technical product knowledge but experience in analysing business needs and helping potential clients with their decisions to move onto the MYOB platform and letting Kilimanjaro Consulting guide them on this journey.
National Manager: Strategic Account Management and Connected Services
Sydney, NSW
Stephen works closely with our clients to support them in the transformation of their businesses through creative and innovative technologies
My primary role within Kilimanjaro is to understand our customer’s needs. I lead Kilimanjaro’s Strategic Account Management and Connected Services team as we support our customers and engage with the broader tribe to identify solutions and services that will benefit our customers and help them ’sharpen the spear’.
We recognise that technology is one element of transformation, that people and processes need to be aligned, and that culture and change are often the most significant challenges our customers face. MYOB Exo and MYOB Advanced are key technology enablers in our customer’s journey to optimise operational efficiency, enhance customer value, manage risk and uncover new revenue opportunities.
I’ve worn many hats in my career including software development, ERP implementation and IT management responsibilities. This multi-disciplinary perspective helps me understand the business drivers, while also getting both the big picture and the intricate details.
Team Leader: Impress Projects
Canberra, ACT / Melbourne, VIC
Managing Kilimanjaro’s Melbourne tribe, Terelou dabbles in all things EXO
My tribe responsibilities include Exo implementation, Process improvement, Exo support, and Exo training (End User, Administrator, Clarity Beginners, Clarity Intermediate and Customised Onsite training) wherein my 12 years of Exo experience was utilised coupled with my logical troubleshooting skills and vast knowledge in Microsoft SQL Servers. I also conduct Exo Demo and company visit if requested.
Working under the Tribal Chief, I recently have received the honour and duty of managing our fellow tribe In Melbourne.
I was originally a member of the Exonet team in NZ when the software was still known as ‘Exonet 3000’. I worked at MYOB for 8 years as the Support and Training Manager and then joined Kilimanjaro tribe in February 2008.
Team Leader: Impress Solutions
Perth, WA
Wayne is passionate about providing innovative and quality solutions that improve businesses.
I work in the projects team to assist Kilimanjaro’s customers with any tricky challenges they may be facing as well as training and project management/implementation.
I have years of experience in consulting, implementation and support of various ERP systems, specialist application software, database administration, SQL and report writing. I enjoy sharing my knowledge with the tribe and our customers. I have worked all around Australia on both the east and west coast of the United States. With formal qualifications in both IT and Accounting, I like using my analytical and problem-solving skills to help people and businesses to perform better. I am highly motivated by good coffee 🙂
Finance Manager
Sydney, NSW
Xing makes sure that the Kilimanjaro tribe is running smoothly on a daily basis, converting staff’s hard work into hard dollars and translating complex figures into meaningful messages.
My primary role is to lead the Kilimanjaro finance team to provide high-quality support to all Kilimanjaro stakeholders. This includes overseeing the accounts functions, setting up company account policies and guidelines, regularly reviewing finance processes and procedures and then improving these through the use of modern technology.
I deliver training to new team members through leading and mentoring and provide solutions and advice to company directors to assist them with strategic decision making. I am also the escalation point for internal and external enquiries. We put our clients first, so it is my responsibility to ensure a world-class customer service standard is reached.
I have a Bachelors Degree in Finance from Tongji University in China. I then received my Masters Degree in Professional Account from The University Of New South Wales. I have been with Kilimanjaro since 2007, and prior to this I worked at SPDB for two years, which is one of the biggest commercial banks in China. This has given me an extensive knowledge of and experience in financial services and consulting businesses.
I am an out-going and process-driven person, and I am passionate about optimizing business processes and maximizing efficiency. I have been with Kilimanjaro since the beginning when there were only a few of us, therefore Kilimanjaro’s golden rules are embedded in my professional life. My professional and interpersonal skills go hand in hand with Kilimanjaro’s friendly tribal culture.
Last but not least, I am also a native Chinese speaker, so this is quite handy when we communicate with clients who have a Chinese background.
Technical Solution Architect
Sydney, NSW
Adrian delivers maximum value to clients on new implementations and changes to existing systems.
I work with clients and other project team members on fully understanding the clients’ business needs and finding and delivering the best value possible, tailored to clients’ business systems, structure and processes.
I bring a thorough understanding of both business and IT perspectives of a business software project through formal education (Master of Science in Computer Science and Master of Business Administration), professional education (ITIL, Prince2, CBAP) and more than a decade of experience (as a business analyst, solution architect, software architect, project manager, change manager and operations manager). I love delivering cutting edge solutions using the most advanced software in the market for the best providers in the market. I strongly believe that I’m currently in that best position with MYOB Advanced and Kilimanjaro Consulting.
Consultant: Strategic Account Management and Connected Services
Parramatta, NSW
Alvin is tech-savvy as he provides an invaluable insight into the future and growing needs of ERP Solutions for Businesses
My role within Kilimanjaro is to closely work with clients and evaluate the values we can provide as a tribe to the business. I aim to listen and understand; and explore the bigger picture to harness the full capabilities of new and emerging technologies. By understanding business requirements and processes, I venture with clients to improve business efficiencies and optimize ideals to maximize the value we can provide the business with.
I have a Bachelor’s degree in Information Technology with a strong interest for cloud computing, web applications, big data and ERPs. I have a keen interest in the field of logistics and technology. I enjoy anything and everything automotive.
MYOB Exo Consultant – Projects Team
Andrew is a key member of our Client Services team and specialises in transitioning from AccountRight to MYOB Exo.
I provide support for Exo Business and help with any tough questions that come up when converting clients from AccountRight to Exo.
I have a background in technical support and education in accounting software. I worked for MYOB and an internet startup supporting clients and training staff on accounts processes.
Marketing and Media Assistant
Sydney, NSW
Andrew helps to tell the story of Kilimanjaro Consulting.
As part of the Marketing Team, I work to follow and carry out the Marketing Plan. I collaborate with the other teams in the company to write informative and up-to-date content for our website, as well as our customer focussed newsletters. I also execute various campaigns and activities that reach clients and help them make informed decisions about improving their business’ efficiency.
I have almost 10 years’ experience working in inventory-based companies across sales, marketing, management, and stock control. This has given me a fundamental understanding of our current and potential customers’ needs and the gaps that MYOB’s Enterprise software can fill. I enjoy solving puzzles and pride myself on being able to solve problems both creatively and analytically. I am also a keen sportsman which has fostered my ability to work as part of a team.
Senior Consultant: Implementation
Melbourne, VIC
With almost 10 years industry experience, Ashish delivers smart solutions to clients
Being part of the projects team, my role is about delivering solutions that will bring business improvement to our clients. To achieve this, I combine the holy triangle of:
Having worked with Exo for 9 years, I bring experience ranging from support to implementation and training. The areas that I have extensive experience on are clarity, with considerable experience working on complex clarity forms and reports, SQL and job costing. My skills also include financial accounting, having worked in a financial planning firm before entering the Exo world.
Support Consultant – MYOB Advanced
Sydney, NSW
Ayessa’s primary focus is providing services to our MYOB Advanced client base.
On an average day as a Support Consultant, I provide client services in the hope of resolving any issues raised by our clients via phone or email correspondence. To do so, I liaise with the MYOB Advanced team, MYOB Support team, as well as the clients themselves. Finally, a major part of my role is the maintenance of records and tickets in our MYOB Advanced CRM and case management system.
As an accounting graduate from St. Paul College of Manila, I have a wealth of over 18 years of experience in the Accounting, Business Analysis and Support Specialist fields. I have also headed teams consisting of Business Analysts, Software Engineers and Quality Analysts in product development in the past and enjoyed taking on the responsibility of working with incredible people. Outside of work, I love watching action movies, gardening and online shopping!
Consultant: Support
Sydney, NSW
Bernadette provides clients with solutions via supporting their journey through Exo Business.
As a part of the support team, my role revolves around providing solutions to customers in a wide range of areas relating to Exo Business such as processing enquiries, building and modifying reports, and technical questions. In general, I enjoy transferring my knowledge of MYOB Exo Business to the clients so that they can feel empowered to make the most out of their system while making it work for them.
I have had the pleasure of working closely with MYOB Exo since 2008. Therefore, I feel confident to bring my experience in support, implementation, and training to the table. I value client service and satisfaction above all else, believing that it is imperative to cultivate and achieve the highest possible standard.
MYOB Advanced Consultant – Projects Team
Melbourne, VIC
Bill brings many years of consulting, accounting and end-user experience into his new role as an MYOB Advanced Consultant.
My role within Kilimanjaro is to understand client requirements and provide customisations for MYOB Advanced Clients. This includes designing and implementing tailored solutions in order to allow the client to use the software as they desire, as well as in a way that exceeds their expectations.
Attaining more than 10-years in ERP consulting/customisation experience through my background in Accounting and Finance has helped me to understand clients’ requests accurately and provide tailored solutions efficiently. I am passionate about helping each client to succeed by using our tailored Advanced ERP system.
Consultant: Strategic Account Management & Connected Services
Sydney, NSW
Brent is an experienced solutions consultant and account manager who provides quality support and advice to our clients.
I have two primary functions within my role at Kilimanjaro. The first, as an account manager, is to maintain a strong and trusting relationship with all of my clients and ensure that they receive the best possible service and advice. The second is to understand the requirements of the clients’ needs so that I can recommend the best add-on services that will add value to the core MYOB Product to improve current business workflows and optimise processes to maximise the value we can provide the business with.
With nearly a decade of providing small businesses practical solutions to increase the efficiency and value through a methodical and analytical approach, I bring that same methodology to the Kilimanjaro tribe. Studying physics and astronomy in my spare time, I am a problem-solving nut! I use that same scientific approach with my work where I strive to have a clear understanding of the problem in front of me and then find the best method to resolve it.
Consultant – MYOB Advanced
Canberra, ACT / Melbourne, VIC
Candice works in the Advanced team on implementation and support services.
As a consultant, I work on implementation services for new clients whilst supporting existing clients with MYOB Advanced. I also take every opportunity to assist in any capacity, as I love the challenge of finding better solutions.
With a background in Finance and Accounting Services, I endeavour to use this experience when managing clients and their expectations. Having worked through a number of projects in improving business processes, I am always keen to improve processes and create solutions that are best suited to the client’s business. After climbing Mt Kilimanjaro, I understand that scaling mountain tops is always a team journey, which is an embodiment of the Kilimanjaro Consulting values.
Support Consultant
Auckland, NZ
Connor provides MYOB Exo support to clients.
My role as a consultant is to provide a wide range of support services to the clients of Kilimanjaro Consulting. Working in the busy Client Services team, I provide support on MYOB Exo Business and its many modules.
Thanks to the advances in technology, support can be provided efficiently via a number options including TeamViewer, remote access direct to servers, 3rd party products, phone, email and more. Most days, all the above options are used with my preference being a combination of TeamViewer and phone support. In addition to the relationship that is built from talking to a client, I feel that it is paramount to understand the exact nature of the issue in order to find the right solution. Therefore, listening to the customer, whilst watching their TeamViewer session, is a great way to gain an understanding of the problem.
Prior to Kilimanjaro, I completed a Bachelor of Business degree, majoring in Finance and Accounting. Combining the knowledge from this degree along with the technical skills in Exo, will equip me with the ability to solve clients’ problems and assist them in understanding any financial aspects that can arise as a result of these issues. In addition to my degree, I am completing a Chartered Accountant qualification to increase my existing accounting knowledge and improve upon the quality of service that I can provide to my clients.
Having come from a Hospitality background, I highly value customer service and understand its importance. I believe it is imperative that a high standard is achieved. I am always striving to maintain a high level of customer service and satisfaction.
Senior Consultant – MYOB Advanced
Sydney, NSW
Denys provides MYOB Advanced implementation services as well as customisation and integration solutions to new and existing clients.
As a part of the Advanced team, I work on implementation projects, focusing especially on tasks that require tailoring to specific functionality requests. I design new functional modules and deliver customisation and integration solutions tailored to client’s needs.
I have more than 10 years in software development and ERP consulting, including 5 years of experience with MYOB Advanced. I use my understanding of how MYOB Advanced is built and share insightful tips and tricks. My experience includes designing new modules and customisation of existing modules and integrating MYOB Advanced with various third-party applications.
Projects Consultant – Development
Sydney, NSW
Diego works on the integration of MYOB Exo with other software tools using APIs and SQL development.
As part of the Specialist Development team, my main role at Kilimanjaro is to develop and provide highly customised solutions for MYOB Exo’s integration with other software tools that our clients use. This includes the implementation of proprietary and 3rd party API tools as well as extensive SQL development. My role is not only restricted to implementation and development but also supporting and troubleshooting SQL Server and .NET framework related issues (3rd level support). I am also involved in the writing of technical documentation and guides.
I bring many years of experience working in application/technical support roles with a variety of .NET and web-based applications as well as extensive experience in the development and administration of SQL Server databases. I also have experience supporting BI solutions using the SQL Server BI stack and report writing using SQL Server Reporting Services. In my free time, I enjoy watching and playing football (soccer), working out at the gym and keeping up to the date with what’s going on in the world of technology.
Senior Consultant – MYOB Advanced
Sydney, NSW
Dinali helps any matters on Implementation and Support for MYOB Advanced.
My role within Kilimanjaro is to discover simple solutions to the complex brain teasers that arise from the implementation and support of MYOB Advanced systems.
With a background in engineering, I’ve had about 10 years of experience in working with ERP Systems throughout both small and large regulated companies. I’ve also had experience in design engineering positions within an Aerospace engineering manufacturing facility. As a certified PMI PMP, I’m interested in lean principles, continuous improvements and process optimisation. However, my personal interests are practising Buddhism, helping others who are in need, cooking, and gardening with the objective of one day becoming self-sufficient.
Support Consultant
Auckland, NZ
Elvina delves into client’s issue, helping identify what went wrong and providing a solution.
My role within Kilimanjaro is to answer support calls and help clients to my best ability. I also refer clients to the most suitable consultant if need be. I work on a range of different issues that could occur in MYOB Exo Business. I look at clients issues and strive to resolve this for them. My role also involves me working on clarity forms and doing simple coding/investigation work in SQL and reading up on the user guide and internal SharePoint to continue learning about Exo.
I have a background of admin work at a life insurance company, with additional experience in simple data entry and managing customers accounts. I graduated from the University of Auckland where I majored in Accounting and statistics. In my free time, I like to take my dogs for walks and watch tv shows.
MYOB Exo Consultant – Projects Team
Parramatta, NSW
Heena is part of Kilimanjaro’s Support team and specifically focuses on Clarity Report Writing.
On a day to day basis, I assist clients with writing custom reports. I also investigate and troubleshoot Exo issues. Recently, I have moved to the Projects Team, where my focus is more on complex report designing, enhancement to Exo utility and providing the client with new functionality using SQL.
Following a Bachelor and Masters in Computer Application, I have had a lot of experience in creating desktop/web applications with .NET. I have also gained knowledge in using different backend tools such as MS Access, My SQL, Microsoft SQL Server 2005/2008/2012/2014. For the last nine years, I have worked with MYOB Exo, and for the 7 of these, I have been with Kilimanjaro. In this time I have explored my knowledge more towards Clarity, GL reports, SQL with coding triggers, Stored procedures, Functions, Views and CTE’s, SSRS Reports and more.
Consultant: Technical
Sydney, NSW
James is a technical development consultant and develops add-on software that integrates with MYOB EXO
I am a cross-platform developer and technical architect with experience across a broad range of platforms, technologies and business domains; including both Microsoft and Mono .NET, C++/MFC, Ruby and PHP, modern web-technologies such as HTML5, CSS3, JavaScript, and the ‘big 6’ operating systems (Windows, Linux, OSX, iOS, BSD and Android.).
I bring to the Tribe a passion for thoughtful technical strategy, scalable ‘future-proof’ architectures, and technical development when solutions outside of Kilimanjaro’s core focus of Exo Business are required.
Senior Consultant – MYOB Advanced
Sydney, NSW
Jason works hard to provide the best possible MYOB Advanced implementations.
My role is centred around providing implementation services for the MYOB Advanced team. I assist customers in fully understanding their needs and requirements, additionally developing solutions that will exceed expectations and meet their current and future requirements.
I have over 10 years as a Business Consultant implementing many ERP installations throughout Australia and New Zealand. More recently, I have been on the customer side as an IT Manager for a large National business where part of my role was to manage the ERP and eCommerce platforms. These Accounting and Wholesale Distribution skills and backgrounds have well prepared me to get back on the tools and help customers with their MYOB Advanced implementations. Outside of work, I love rock climbing – it’s the best!
Consultant: Enterprise Solutions
Canberra, ACT / Melbourne, VIC
With 10 years of consulting experience, Jeff provides accounting software solutions for clients.
My role at Kilimanjaro is to help our southern prospects to realise the potential of scalable, whole of business ERP solutions, and how they can be used to assist growth, alleviate pain, and give them a competitive advantage. My job starts with a discussion about the prospect’s business, what difficulties they face, and what new functionality they can expect from an ERP solution. We discuss the impact of growth on the business. We look at the new pains and the existing ones, and what work-a-rounds, add-ons and disparate systems are still being used, and how they affected the business. I then introduce the prospect to the benefits of partnering with Kilimanjaro using either MYOB EXO or MYOB Advanced to tackle the future.
As an education graduate of the state-school-closure-period of the 90’s, I had to stop and re-evaluate my future. My interests in computers and system design lead me to information technology sales. Starting on the phones making appointments for my seniors, I quickly moved to selling software and hardware in my own right. Eventually, I found myself in the boardrooms of my clients, talking to the directors about their business pains. I came to Kilimanjaro Consulting with 10 years of consulting experience, helping business to benefit from technology.
MYOB Exo Consultant – Projects Team
Melbourne, VIC
Using his background in software systems, John is able to assists our clients with their everyday Exo needs
As a consultant, I work closely with clients, helping them to match their software systems to their business needs. As such, I advise, educate, scope and implement changes across the spectrum between business- and system-based solutions. My favourite starting point is the simple question of “Why?”
As a consummate problem solver and relationship builder, I bring the ability to bridge the technical-business divide and help businesses to get the most out of their Exo system. I also bring the ability to meld disparate functionality, systems and processes into innovative and creative solutions. My repertoire of bad puns and dad jokes is to be envied.
Consultant: Payroll
Melbourne, VIC
Keegan is a key member of our Employer Services team and specialises in EXO Payroll .
I provide support to customer queries in the MYOB Exo Payroll, time and attendance, and my staff information software, as well as run the Melbourne MYOB Exo Payroll training courses.
An understanding and experience with the various MYOB software including Exo Payroll, time and attendance,, my staff information software, MYOB Advanced Business and MYOB Advanced Sales and being able to understand the areas of pain and provide prompt solutions to our clients.
Senior Consultant: Support
Sydney, NSW
Through his leadership qualities, Kelly accurately assesses and solves Advanced issues.
My role is to manage the support process for Kilimanjaro’s MYOB Advanced clients. Support cases for MYOB Advanced are logged with us by email, phone or through our customer portal. My first responsibility is to triage the cases to identify which ones are the most urgent. I assist clients by being the first responder to any issue they have, from a simple “how do I do this”, to assisting with critical cases. I solve as many cases as I can myself, consult with my colleagues, and escalate issues to MYOB where necessary.
I have a background in management accounting and IT and have considerable experience supporting clients in financial applications over the last 15 years.
When not at work, I enjoy spending time with my family on the northern beaches, mountain biking with mates, and following the mighty All Blacks.
MYOB Exo Consultant – Projects Team
Sydney, NSW
Kim uses her experience and varied background with EXO to ensure her clients get the most out of their EXO systems.
I provide solutions to customers in a wide range of areas relating to Exo Business; from processing enquiries, building reports to technical questions. I enjoy sharing my knowledge with both customers and within the tribe to empower Exo Business users with the knowledge to get the most out of their system, to make the system work for them.
Having worked with Exo Business since 2010 I have many years of experience with the software. I enjoy delving in deeper to learn more and more about the products. I have had the opportunity to work with some great people that have imparted some great skills which I have a passion to share with the Tribe. Some of these skills include scripting with SQL, Delphi programming and website development. Whilst I do not consider myself a programmer or web developer, the exposure I have had helps me to understand what is possible when it comes to customising your system to work for you, and where the limitations are.
Prior to working with Exo Business I have implemented and trained users of other software packages. I have also spent a number of years working in stock control and accounts based roles. This gives me a wide range of knowledge of working on both sides of a software package, as end user and supporting end users.
Network Administration Assistant
Sydney, NSW
Lachlan is an onsite technology assistant and assists with different projects for the Kilimanjaro tribe.
My role at Kilimanjaro is to aid the staff/consultants with any IT queries they may have. These tasks change on a daily basis, from simple OS optimisation tasks to project work on our SharePoint system. I enjoy working with new system deployment and configuring start-up services for new employees. I also play a role in the Sales team where I enter and update information about prospective future clients.
Whilst I study Information Technology at university, I am aiming to assist and provide input on how to better enhance Kilimanjaro’s technologies and methods of communication. Every day I bring my willingness to learn and strive to keep up to date with all processes, both business and IT-related.
IT Specialist
Sydney, NSW
Leo improves and maintains the IT infrastructure to help the company run efficiently.
As part of the IT Team, my main role at Kilimanjaro is to develop and provide Technical Support and improving the Business IT infrastructure. I am also involved in the writing of technical documentation, procedures, and guides.
I bring a wealth of experience in supporting and managing IT infrastructure, grown from my experience with PowerShell, MS Server, and MS product. In my free time, I enjoy watching NRL and UFC, and my hobbies include everything electronic hobby and keeping up with the latest on Technology.
Manager: Recruitment
Sydney, NSW
Louise uses her HR and managerial experience to source only the best candidates to join Kilimanjaro.
My role is to apply specialist recruitment knowledge and manage the end-to-end recruitment cycle for Kilimanjaro Consulting, while working closely with the Management Team. I optimise the recruitment and selection processes by ensuring that best practice is upheld and by staying abreast of market practices and trends.
I have 30+ years’ managerial experience across corporate, professional services and consultancy environments, including 15 years of expertise in the Human Resource profession. With this experience, I have gained an understanding of organisational behaviour, as well as, an appreciation of the varied needs of businesses and people. After establishing a successful career across various senior roles in the corporate area, (including communications and also human resources management), I transitioned my skills into the specialist arena of recruitment. I have assisted a diverse range of industries and organisations to recruit, develop and retain their people. I bring technical expertise to assess candidates: who can do the job; want to become technology sherpas; and will fit into our unique culture. (I hold a Bachelor of Arts in Communication and a Masters of Arts in English).
Consultant: Implementation
Parramatta, NSW
Manan uses his extensive experience in ERP systems and accounting to provide our clients with effective solutions that improve business processes.
I work in the Exo Business team providing implementation services to new clients and project services to existing clients. As an Implementation consultant, I provide end to end services ranging from system design/build, data migration to Go-Live. This is achieved through creating client synergies, and assisting clients to make their business processes more efficient and effective by maximising benefits of the Exo ERP application.
I have over 10 years of experience working in various roles in multiple ERP systems, giving me deep insight into client business processes. This helps me to understand client problems and provide solutions at a greater pace. Having also worked as an Accountant previously, I am able to understand financial/accounting problems intricately in order to provide effective solutions.
Senior Consultant – MYOB Advanced
Sydney, NSW
Mari-Liis strives to assist businesses to scale new heights.
My role is within the Advanced Team providing implementation services. I help businesses manage and achieve growth by designing and configuring ERP systems that are efficient and intuitive. I work closely with clients to ensure the software meets their needs and that it integrates smoothly with their existing systems and business processes.
With more than 10 years of experience in implementing ERP in Europe, Asia and Australia, I offer an excellent understanding of business processes across a range of industries that have been gained through ERP consultancy. I am an agile thinker, adaptive to change with an exceptional eye for detail. Previously, I worked as an accountant and I now hold a CPA. With this experience, I consistently deliver in a number of ways including cost reduction strategy and project analysis. My end goal is always a successful delivery of any tasks to the client. I have a passion for lifelong professional and personal development.
MYOB Exo Consultant – Projects Team
Melbourne, VIC
MYOB Exo consultant responding to a wide variety of support problems
The main focus of my role at Kilimanjaro is to understand our customers individual and evolving needs around different business processes. I aim to implement solutions around individual requirements and different business processes that are effective and easy to use.
With more than 4 years of experience working as a technical consultant, I understand a range of different ERP and CRM products, with the help of my background education in Software Engineering. This education has given me reliable leverage towards a better understanding of client needs, products, SQL and Clarity customization.
Senior Consultant – Support
Auckland, NZ
Nick is naturally curious about solving problems.
My role at Kilimanjaro centres around improving the support experience the customer will experience. Whether it is assisting the other Team members with difficult cases or helping to train the next generation of support, my focus is the clients.
Having worked in ERP Software for the last 15 years and in manufacturing prior to that, I bring a broad knowledge of Industries with me. Implementing and training business solutions for 5 years in the UK, I moved to New Zealand where I started my tenure with MYOB for 8 years. From there I became a Product Specialist in both MYOB EXO Business and MYOB Advanced Business. I trained all of the new NZ consultants in both products and ran assistance for the Partners when stuck on queries. I also ran Webinars and Product Sales demonstrations. My depth of knowledge in both EXO and Advanced is comprehensive and I hope to assist Kilimanjaro in any way I can.
Senior Consultant: Technical
Sydney, NSW
Phil’s extensive IT solutions experience makes him a perfect fit for our technical development team.
My role is to design and develop customised Exo integration solutions for Kilimanjaro’s clients, as well as develop Kilimanjaro’s proprietary Exo solutions such as Synkit, Dealers Online, Timesheets Online, and Scan Dispatch. As a freelance IT contractor since 1999, I have a wealth of experience developing IT solutions for a variety of businesses and industries. I have been a permanent fixture at Kilimanjaro since 2015.
My main strengths are database design, SQL, workflow design, middleware development, Windows Forms apps and SSRS report writing. I have a Bachelor of Commerce degree majoring in Accounting and Finance, as well as being a former MYOB Developer Partner and CPA. I am currently studying a Bachelor of Science majoring in Human Biology at Macquarie University.
Account Manager | Strategic Account Management and Connected Services
Melbourne, VIC
Ranga looks after existing clientele, servicing both their short-term needs and long-term goals.
My main role includes assisting existing clients with their day to day needs. This could range anything from identifying client pain points, providing BPI advice, identifying strategic goals etc. Another important aspect of my role includes identifying how connected services could be of value. Sometimes standard Exo processes do not necessarily meet client requirements. At this point, I strive to identify opportunities that can be serviced through our suite of connected solutions. As a result, my discussions with clients revolves around BPI, connected services, additional Exo modules and or enhancement /customization.
My other roles include assisting clients when there have invoice and resourcing queries. In short, I am the person my clients can always depend on. Whether its good, bad, or ugly, I am willing to go the distance.
I started my career in 2003 in Sri Lanka. It was a very humble beginning. Since then, I have worked as a test analyst, support consultant, and an implementation consultant. Having worked in multiple roles, I believe I have gained invaluable experience to understand and facilitate solutions that add values to businesses. Client engagement/management has become a vital part of any business.
Consultant : Client Services
Sydney, NSW
Robyn’s experience with Exo and understanding of our clients’ needs makes her a key member of our Support team.
Receive and respond to a wide variety of specialist support problems with the MYOB Exo suite of modules.
Working in support requires patience, persistence and understanding, as well as extremely good communication skills to give the best support for the client.
My 10 years’ experience as a support consultant (Exo and other products), combined with prior experience working in accounting has given me a ‘well-rounded’ ability to understand what our clients are trying to achieve and support them in finding the best solution. I consider I have the right personality to work in support and find it easy to communicate with clients and the team around me to find the best service for our clients.
Aside from work, my upbringing in Parkes seems to forever provide tips on country living and lifestyle, in particular, cooking. I love my cats, dining out with friends and travelling to different countries.
MYOB Exo Consultant – Projects Team
Melbourne, VIC
Customisation of Exo according to the business requirement
Developing customisations on Exo, based on customers requirement, Integrating Exo with other application, reporting and database performance tuning
I have joined the tribe with 6 years of experience in Database development and administration, networking and hardware. I have experience with working with various databases – Oracle, Ms SQL and DB2. I have worked on areas like Integration (SSIS), Reporting (SSRS and Power BI) and a bit of web development.
Marketing and Design Coordinator
Sydney, NSW
Samantha utilises her creativity and graphic eye in bringing Kilimanjaro’s brand to life in all aspects of digital marketing and communications.
I am primarily responsible for the creation, design, and coordination of Kilimanjaro’s digital marketing activities. Specifically, this involves maintaining the website, producing/designing graphics or digital banners to support our marketing communications, preparing insightful newsletters to benefit our clients, and coordinating our social media plan.
I am also the source of truth for internal information via managing an inter-company newsletter for both Kilimanjaro and Enprise employees. This is where I play a side role in the company’s #ClientFirst initiative, working with the SAMACs team to produce content that encourages client-centric behaviour throughout the company.
I studied marketing, advanced French and development studies at the University of New South Wales, which has given me a unique appreciation for the dynamic interactions between business, economics, and social culture. I like to think of myself as an organised, mindful and ambitious person, particularly when it comes to my work and my surroundings. Outside of work, I enjoy cooking, being in the water or surrounded by trees, and practising yoga; all of which help me stay calm throughout the challenges of the day.
MYOB Exo Consultant – Projects Team
Parramatta, NSW
Sharon is an experienced Technical ERP consultant with passion in learning and problem solving.
My role in Kilimanjaro Consulting is to understand client requirements and provide solutions. This includes, but is not limited to, work on data integration, designing analytical reports and customising MYOB Exo through complicated SQL scripting and using BI tools.
I am an enthusiastic IT specialist with over 12 years industry experience in differently sized ERP systems, various databases, and Business Intelligence tools. I have a background in Mathematics and Computer Science, complemented by my interpersonal skills in taking care of clients to achieve their goals in a timely and accurate manner.
Consultant: Implementation
Melbourne, VIC
Shaun helps clients get the best out of their system, whether it be problem-solving or helping to plan improvements or upgrades to their MYOB Exo.
I work closely with clients as a consultant. My day varies greatly from one day to the next, from short support calls assisting with a password change to in-depth reconciliation and training in the different MYOB modules.
After gaining my Chartered accountancy working for Deloitte it was time for a change and working with MYOB Exo became the perfect way to do that.
I am able to see things not just from a ‘what the system is supposed to do’ point of view, but also have an appreciation for what the users of Exo actually want to accomplish.
I.T. Coordinator
Sydney, NSW
Stephen’s plays an important part in both of Kilimanjaro’s implementation and projects teams.
As a member of the implementations and projects teams, my role at Kilimanjaro firstly involves implementing MYOB Exo for new clients. Additionally in my projects role, I am involved in providing ongoing technical support and business improvement to existing clients.
My background is in public accounting, and am a Fellow of the Institute of Public Accountants. I also have a keen interest in things of a technical or IT in nature.
What I bring to Kilimanjaro is a mix of accounting, IT and general ERP knowledge and experience.
Head of Presales | Enterprise Solutions
Sydney, NSW
Susanna combines her skills to act as a core member of both our implementation and sales teams.
I head up our Presales team and am responsible for showcasing our Enterprise Software Solutions to new and existing clients.
I am passionate about empowering businesses to work with the latest and greatest technology. I love tackling complex business requirements and pairing these with elegant, well thought out solutions. In my work life, I live and breathe MYOB’s Enterprise software, working with different clients and their respective stakeholders to demonstrate how MYOB’s products can indeed help them succeed.
Senior Consultant: Implementation
Sydney, NSW
Tom’s belief in continuous improvement means he is always looking for new ways to help clients ‘sharpen their spears’
As an Implementation consultant, I assist new clients in maximising the benefit of Exo as a new business system. Implementing new software involves change management and looking for ways to improve business efficiency. I also am heavily involved with existing clients; implementing new features or modules and helping them maximise their investment in the core Exo suite.
I am a great believer in a Kaizan approach – continuous improvement including systems and software.
With many years’ experience in business software systems, I can assist with knowledge – often in the same or allied industries and help my tribesmen and tribeswomen in taking business requirements and transforming them to a working system.
Technical Project Consultant
Sydney, NSW
I carry out API and SQL Database Development with Exo
I carry out Integration and Implementation of MYOB Exo API Integration. This involves developing in .NET framework with SQL Server databases as well as any other implementation/integration of 3rd party tools. I also provide 3rd level support for clients.
Together with my primary skills in SQL Server, SQL Server BI Stack and .NET, I bring the ability to integrate new skills to current skills for a greater compatibility score, suited for the current position. I would say I am the biggest geek and also a fitness freak. My personality is quite unpredictable. I enjoy working with 3 or 4 monitors full time and part-time I am a Playstation 4 and gym junkie. I am also a good drinking and eating buddy!
Finance Officer
Sydney, NSW
Wilson provides financial and administrative support to our clients as well as to the team.
My role is to liaise with clients and consultants to ensure licenses upsell or downgrades are prepared and delivered on time. I also look after accounts receivables, which includes client billing and enquiries, MYOB annual licencing, MYOB account reconciliation, commission reconciliation and credit card reconciliation.
As a member of the finance team, I aim to establish healthy relationships with our clients while following the company’s account policies and guidelines.
I have an accounting degree and have been working in a finance position for over ten years across different industries. My accounting system experience includes Microsoft Dynamics, MYOB, Microsoft Service Manager, Power BI, Asset Manager Pro, and financial modelling.
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