Jason
Director: Operations and MYOB Advanced
Sydney, NSW
Our Team
Our team is committed to understanding your unique and complex needs, and will strive for 100% client satisfaction.We achieve high levels of client satisfaction because we understand the risks and benefits involved in business and technology. Kilimanjaro has evolved as the leading implementer of MYOB Advanced and MYOB Exo because of our mix of skills and our dedicated team. We continually strive to improve our implementation methods. We understand that the system must provide real benefit for your investment in new business management software.
Management Team
Jason
Jason keeps the Kilimanjaro tribe ahead of the game and ensures that they all rise to their potential.
Contact Jason
What I do at Kilimanjaro
My primary role is to keep the tribe moving. Whether this is the logistics of how we continue to move (through the methodology) or the day to day running we keep moving. It is important that our tribe is the leader in our field, moving faster than all others. Together with this, we continually improve efficiencies and up skilling of our tribe members which in turn benefits our clients. I ensure that all tribe members follow our Golden Rules and reinforce the importance of these on a daily basis. I love to work with every member of the tribe and enjoy watching them grow. I strongly believe that our people are our greatest asset.
What I bring to the Tribe
My formal qualifications are in Engineering where I majored in software engineering. Applying the principles in engineering to software solutions is very near to my heart and something I believe in. This can be seen through our structured methodology that has evolved with us over all these years. It can also be seen in the internal systems we have in place such as our own Wiki and structured way of organising and presenting information. I feel there is always a solution and an answer to every question and working these through with my team is what I bring to the tribe most. There is no better feeling than solving what seems to be an impossible question for a client working with a team.
Kate
Service Delivery Manager (AU)
Sydney, NSW
Kate
Being part of the management, implementation and training teams, Kate’s main goal is to ensure that MYOB Exo is understood by our clients.
Contact Kate
What I do at Kilimanjaro
My role within Kilimanjaro is constantly evolving and I love the way it keeps me on my toes. Having studied teaching and business management at UTS, learning was and will always be my primary focus. Whether it be designing and delivering custom training for highly configured sites or ensuring a UAT program is adequately catering to the needs of an organisation, my aim is to ensure that the technology we deliver is understood by the client. We have some of the smartest technical minds in the business but unless our clients can use and understand this technology, their efforts will be wasted. I am also directly involved as an implementer on a number of projects and as a result, have developed a deep respect for our methodology.
What I bring to the tribe
I have worked with a wide variety of industries in developing national training programs, as well as delivering coaching and change management programs in top tier consulting firms during my three years in the UK. This has given me strong project management and communication skills as well as a unique insight into the people who work in our client organisations. I am particularly focused on individual and client needs and always look for the Win-Win solution. Wherever possible this is achieved through the use of coaching techniques so that everyone feels ownership of the final solution. 1 + 1 definitely equals 3.
Murray
Service Delivery Manager (NZ)
Auckland, NZ
Murray
Murray delivers incremental improvements to the customer experience for all our clients.
Contact Murray
What I do for Enprise
I’m involved in formulating strategy around the support process and helping our teams to implement that strategy. I’m also responsible for communicating our strategic vision and aligning our processes to that vision. A key focus is #ClientFirst and my job is to role model client-centric behaviours and reinforce those behaviours in others. I still spend a large part of my day working directly with customers in a consulting capacity. I also pick up the odd support call along the way!
What I bring to the team
I’ve worked for about 20 years in the finance + IT space, including 15 years with Enprise. Prior to that, I worked as a Tax Accountant for EY London (great fun!) and Deloitte’s. I hold a degree in Human Resource Management and a Diploma in Management Systems. It’s only taken me 30 years to start putting some of that study into practice!
I’m an avid rugby fan and played rugby up until I was about 45. I use the term “played” loosely. I’m blessed to be married to my wife Dallas, who is as passionate about cooking good food as I am about eating it. We travelled to Europe when we were younger before returning to New Zealand to start a family. Our idea of a perfect holiday now is camping with friends at one of Northlands amazing beaches.
Ronnie
Managing Director
Sydney, NSW
Ronnie
Ronnie is the leader of the Kilimanjaro tribe.
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What I do at Kilimanjaro
My primary role is to guide the tribe up the mountain. This means maintaining a level of awareness of what’s happening over the horizon, and nurturing my tribe to respond quickly to those opportunities or threats. I provide leadership and motivation, and try to encourage my tribe to live within our Golden Rules. Formally, I am responsible for the selection and appointment of our leadership. I assist my team leaders to develop policies, objectives and indicators. I monitor the progress and performance of our tribal team leaders. I like to maintain relationships with our key clients and allies. Statutory compliance and financial performance are important to me. The most important task is understanding every member of the tribe, and helping them to achieve personal excellence.
What I bring to the Tribe
I have more than 30 years’ experience as an entrepreneur, management consultant, senior executive, director and agribusiness professional. My diverse background, combined with strong analytical and facilitation skills, has given me a deep insight into businesses across most industry sectors and in various stages of development. My background explains the Kilimanjaro name and is central to our commitment to working with clients as a “farmers not hunters” –willing to invest for the long-term and keen to nurture lasting and trusted relationships. I like to think I have some wisdom, but not in the sense of being a “wise old man”. I also bring youth and humour.
Sean
National Manager: Enterprise Solutions
Canberra, ACT / Sydney, NSW
Sean
Sean works closely with business leaders to help them on their journey of assessing ERP solutions within the MYOB platform.
Contact Sean
What I do at Kilimanjaro
My role within Kilimanjaro, in addition to being a member of the management team, is to work closely with business leaders and help them on their journey of assessing ERP Solutions within the MYOB platform, with the ultimate goal to improve efficiency in their organisations.
By utilising my experience with ERP products, Kilimanjaro’s methodologies and industry knowledge, I am able to help minimise risk for potential clients throughout their journey “one step at a time”.
What I bring to the Tribe
I have had a long association (over 17 years) with ERP solutions. First implementing end end-to-end business solutions across a wide range of industries and then focusing on business process improvement in businesses through better utilisation of their ERP and incorporating “best of breed” connected services. I bring not only a deep technical product knowledge but experience in analysing business needs and helping potential clients with their decisions to move onto the MYOB platform and letting Kilimanjaro Consulting guide them on this journey.
Stephen F
National Manager: Strategic Account Management and Connected Services
Sydney, NSW
Stephen F
Stephen works closely with our clients to support them in the transformation of their businesses through creative and innovative technologies
Contact Stephen F
What I do at Kilimanjaro
My primary role within Kilimanjaro is to understand our customer’s needs. I lead Kilimanjaro’s Strategic Account Management and Connected Services team as we support our customers and engage with the broader tribe to identify solutions and services that will benefit our customers and help them ’sharpen the spear’.
We recognise that technology is one element of transformation, that people and processes need to be aligned, and that culture and change are often the most significant challenges our customers face. MYOB Exo and MYOB Advanced are key technology enablers in our customer’s journey to optimise operational efficiency, enhance customer value, manage risk and uncover new revenue opportunities.
What I bring to the Tribe
I’ve worn many hats in my career including software development, ERP implementation and IT management responsibilities. This multi-disciplinary perspective helps me understand the business drivers, while also getting both the big picture and the intricate details.
Team Leaders
Izabela
Marketing Manager (AU + NZ)
Sydney, NSW
Izabela
Izabela is the driving force of Kilimanjaro’s Marketing Department
Contact Izabela
What I do at Kilimanjaro
I am in charge of the Marketing Department, responsible for developing, implementing and executing Kilimanjaro’s Marketing Plan. In everyday tasks, I promote the business’ vision and mission in line with the Kilimanjaro brand. I manage all Marketing Communication channels making sure our current and potential clients are informed and have easy access to information about Kilimanjaro.
What I bring to the tribe
I always say there is room for improvement, and I bring a drive to make things better. With over 8 years of experience in marketing in the ERP industry, I feel confident with taking Kilimanjaro to the top of the marketing mountain. I admire challenging tasks, working with clients and building outstanding relationships with them. I have completed an Engineering degree in Spatial Development and Infrastructure but decided to change my career pathway into Marketing where I have found my true passion. Following my heart, I have gained my marketing skills during Postgraduate studies in Digital Marketing.
Julia
Team Leader: Payroll
Sydney, NSW
Julia
Julia works with our clients to smoothly implement Exo Payroll.
Contact Julia
What I do at Kilimanjaro
It is my role to assist the clients, from beginning to end, with the Implementation of their Exo payroll software. This includes the collecting of their information, setting up their database, training and eventual running of their live payroll. After which, I am available to assist with any support questions that they may have.
What I bring to the Tribe
My knowledge and experience in Payroll and Time & Attendance implementation, training and after-sales support and service to our clients.
Kat
Team Leader: Specialist Development
Sydney, NSW
Kat
Katrina is an integral part of our implementations team and works specifically with upgrades, Clarity and SQL functionality.
Contact Kat
What I do at Kilimanjaro
My role is to “Improve efficiency in our clients’ companies through the clever use of creative, innovative and proven technology”. I do this through implementing Exo Business, upgrading to access new features and creating custom solutions using Clarity and SQL functionality.
What I bring to the Tribe
I bring experience as an end-user with Exo and Clarity, I have been the ‘Project Champion’ on the client side for implementations and process improvement. I have managed small, medium and large retail businesses and in these roles was consistently driving performance by improving processes. In each business role, I became the ‘unofficial’ systems go to person between operations and IT and as a result moved into a Business Analyst role so I could be the ‘official’ go to person instead! At Kilimanjaro, I enjoy being one of a whole team of go to people, and having experts in different areas that can pull together to create awesome solutions.
Katrina K
Team Leader: Support
Auckland, NZ
Katrina K
I encourage and support my tribe to think outside the box.
Contact Katrina K
What I do at Kilimanjaro
My primary role is to work closely with the Account management team, Implementation team, Project teams and MYOB, to ensure our Support services are delivered effectively and efficiently to our clients. I ensure that my tribe members embody the company Golden Rules and encourage knowledge and personal growth within my tribe. The Level 1 Support team are often the first point of contact with clients, and I am here to make sure that our clients become advocates for Kilimanjaro.
What I bring to the Tribe
I believe I bring a wealth of personal experience to the support team. I have formal qualifications in Accounting and a background knowledge of Exo Business, coming from many years as a user. I have had extensive experience in product support, team leadership and accounting. I encourage and support my tribe to think outside the box and understand user perspectives when finding resolutions for complex issues. However, it’s my interest in baking and my talent with cupcakes that brings the smile to my tribe.
Michael
Team Leader: Advanced
Canberra, ACT / Sydney, NSW
Michael
Michael works in the Advanced team providing implementation services to new clients and project/support services to existing clients.
Contact Michael
What I do at Kilimanjaro
I lead and work with the Advanced team in providing implementation services to new clients and project & support services to existing clients to utilise Advanced to its potential.
What I bring to the tribe
20+ years experience in Accounting and as an Implementation consultant combined across various industries and various ERP products, I am always looking for ways to improve business processes and allow customers to get the most out of their investment using an outcome-oriented approach.
Nick
Senior MYOB Advanced Implementer
Melbourne, VIC
Nick
Nick helps clients leverage their ERP system to its fullest potential.
Contact Nick
What I do at Kilimanjaro
At Kilimanjaro, I design, train and implement MYOB Advanced for clients across Australia. I also work closely with current clients to ensure they are taking advantage of product updates as they become available.
What I bring to the tribe
I have 7+ years’ experience implementing and supporting ERP, through this experience I have had the pleasure of working with clients across many industries in Australia and New Zealand. My IT and Systems Management background gives me a unique perspective on issues that come up in implementations and support. I often use this experience to look at the bigger picture, suggesting solutions that fit within/complement a clients existing technology ecosystem.
Quintin
Training Manager
Auckland, NZ
Quintin
Being based in Christchurch, Quintin is responsible for ensuring our clients receive the highest quality training on MYOB Exo.
Contact Quintin
What I do at Kilimanjaro
Training and educating staff is critical for getting the most out of your MYOB product. One of our team’s strengths is the training available to clients across Australia and New Zealand. Recognising the potential for us to provide training opportunities to users of Exo Business, Exo Employer Services and MYOB Advanced, I have the exciting responsibility of managing all our training courses, investigating new opportunities for training and developing new training courses. I also liaison between clients and our consultants to provide customised training tailored specifically to the client’s needs and requirements.
What I bring to the Tribe
Prior to joining the Kilimanjaro Tribe, I managed the Partner Education Program for MYOB’s Enterprise Solution Division, upskilling new Exo Business consultants and developing a certification program for Exo Employer Services. Coming from a consulting background, I understand the principals involved in implementing a new system. As a qualified trainer, I also understand the importance of providing relevant and up-to-date training. With nearly two decades of knowledge on payroll and finance, I can ensure that our team provide the most appropriate training to help clients get the most out of their MYOB Exo and MYOB Advanced systems.
Sean
National Manager: Enterprise Solutions
Canberra, ACT / Sydney, NSW
Sean
Sean works closely with business leaders to help them on their journey of assessing ERP solutions within the MYOB platform.
Contact Sean
What I do at Kilimanjaro
My role within Kilimanjaro, in addition to being a member of the management team, is to work closely with business leaders and help them on their journey of assessing ERP Solutions within the MYOB platform, with the ultimate goal to improve efficiency in their organisations.
By utilising my experience with ERP products, Kilimanjaro’s methodologies and industry knowledge, I am able to help minimise risk for potential clients throughout their journey “one step at a time”.
What I bring to the Tribe
I have had a long association (over 17 years) with ERP solutions. First implementing end end-to-end business solutions across a wide range of industries and then focusing on business process improvement in businesses through better utilisation of their ERP and incorporating “best of breed” connected services. I bring not only a deep technical product knowledge but experience in analysing business needs and helping potential clients with their decisions to move onto the MYOB platform and letting Kilimanjaro Consulting guide them on this journey.
Stephen F
National Manager: Strategic Account Management and Connected Services
Sydney, NSW
Stephen F
Stephen works closely with our clients to support them in the transformation of their businesses through creative and innovative technologies
Contact Stephen F
What I do at Kilimanjaro
My primary role within Kilimanjaro is to understand our customer’s needs. I lead Kilimanjaro’s Strategic Account Management and Connected Services team as we support our customers and engage with the broader tribe to identify solutions and services that will benefit our customers and help them ’sharpen the spear’.
We recognise that technology is one element of transformation, that people and processes need to be aligned, and that culture and change are often the most significant challenges our customers face. MYOB Exo and MYOB Advanced are key technology enablers in our customer’s journey to optimise operational efficiency, enhance customer value, manage risk and uncover new revenue opportunities.
What I bring to the Tribe
I’ve worn many hats in my career including software development, ERP implementation and IT management responsibilities. This multi-disciplinary perspective helps me understand the business drivers, while also getting both the big picture and the intricate details.
Terelou
Team Leader: Impress Projects
Canberra, ACT / Melbourne, VIC
Terelou
Managing Kilimanjaro’s Melbourne tribe, Terelou dabbles in all things EXO
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What I do at Kilimanjaro
My tribe responsibilities include Exo implementation, Process improvement, Exo support, and Exo training (End User, Administrator, Clarity Beginners, Clarity Intermediate and Customised Onsite training) wherein my 12 years of Exo experience was utilised coupled with my logical troubleshooting skills and vast knowledge in Microsoft SQL Servers. I also conduct Exo Demo and company visit if requested.
Working under the Tribal Chief, I recently have received the honour and duty of managing our fellow tribe In Melbourne.
What I bring to the Tribe
I was originally a member of the Exonet team in NZ when the software was still known as ‘Exonet 3000’. I worked at MYOB for 8 years as the Support and Training Manager and then joined Kilimanjaro tribe in February 2008.
Wayne
Team Leader: Impress Solutions
Perth, WA
Wayne
Wayne is passionate about providing innovative and quality solutions that improve businesses.
Contact Wayne
What I do at Kilimanjaro
I work in the projects team to assist Kilimanjaro’s customers with any tricky challenges they may be facing as well as training and project management/implementation.
What I bring to the tribe
I have years of experience in consulting, implementation and support of various ERP systems, specialist application software, database administration, SQL and report writing. I enjoy sharing my knowledge with the tribe and our customers. I have worked all around Australia on both the east and west coast of the United States. With formal qualifications in both IT and Accounting, I like using my analytical and problem-solving skills to help people and businesses to perform better. I am highly motivated by good coffee 🙂
Staff
Adrian
Technical Solution Architect
Sydney, NSW
Adrian
Adrian delivers maximum value to clients on new implementations and changes to existing systems.
Contact Adrian
What I do at Kilimanjaro
I work with clients and other project team members on fully understanding the clients’ business needs and finding and delivering the best value possible, tailored to clients’ business systems, structure and processes.
What I bring to the tribe
I bring a thorough understanding of both business and IT perspectives of a business software project through formal education (Master of Science in Computer Science and Master of Business Administration), professional education (ITIL, Prince2, CBAP) and more than a decade of experience (as a business analyst, solution architect, software architect, project manager, change manager and operations manager). I love delivering cutting edge solutions using the most advanced software in the market for the best providers in the market. I strongly believe that I’m currently in that best position with MYOB Advanced and Kilimanjaro Consulting.
Alvin
Consultant: Strategic Account Management and Connected Services
Parramatta, NSW
Alvin
Alvin is tech-savvy as he provides an invaluable insight into the future and growing needs of ERP Solutions for Businesses
Contact Alvin
What I do at Kilimanjaro
My role within Kilimanjaro is to closely work with clients and evaluate the values we can provide as a tribe to the business. I aim to listen and understand; and explore the bigger picture to harness the full capabilities of new and emerging technologies. By understanding business requirements and processes, I venture with clients to improve business efficiencies and optimize ideals to maximize the value we can provide the business with.
What I bring to the tribe
I have a Bachelor’s degree in Information Technology with a strong interest for cloud computing, web applications, big data and ERPs. I have a keen interest in the field of logistics and technology. I enjoy anything and everything automotive.
Andrew G
MYOB Exo Consultant – Projects Team
Andrew G
Andrew is a key member of our Client Services team and specialises in transitioning from AccountRight to MYOB Exo.
Contact Andrew G
What I do at Kilimanjaro
I provide support for Exo Business and help with any tough questions that come up when converting clients from AccountRight to Exo.
What I bring to the tribe
I have a background in technical support and education in accounting software. I worked for MYOB and an internet startup supporting clients and training staff on accounts processes.
Andrew W
Marketing and Media Assistant
Sydney, NSW
Andrew W
Andrew helps to tell the story of Kilimanjaro Consulting.
Contact Andrew W
What I do at Kilimanjaro
As part of the Marketing Team, I work to follow and carry out the Marketing Plan. I collaborate with the other teams in the company to write informative and up-to-date content for our website, as well as our customer focussed newsletters. I also execute various campaigns and activities that reach clients and help them make informed decisions about improving their business’ efficiency.
What I bring to the tribe
I have almost 10 years’ experience working in inventory-based companies across sales, marketing, management, and stock control. This has given me a fundamental understanding of our current and potential customers’ needs and the gaps that MYOB’s Enterprise software can fill. I enjoy solving puzzles and pride myself on being able to solve problems both creatively and analytically. I am also a keen sportsman which has fostered my ability to work as part of a team.
Anna
MYOB Exo Consultant – Projects Team
Melbourne, VIC
Anna
MYOB Exo consultant responding to a wide variety of support problems
Contact Anna
What I do at Kilimanjaro
The main focus of my role at Kilimanjaro is to understand our customers individual and evolving needs around different business processes. I aim to implement solutions around individual requirements and different business processes that are effective and easy to use.
What I bring to the tribe
With more than 4 years of experience working as a technical consultant, I understand a range of different ERP and CRM products, with the help of my background education in Software Engineering. This education has given me reliable leverage towards a better understanding of client needs, products, SQL and Clarity customization.
Ayessa
Support Consultant – MYOB Advanced
Sydney, NSW
Ayessa
Ayessa’s primary focus is providing services to our MYOB Advanced client base.
Contact Ayessa
What I do at Kilimanjaro
On an average day as a Support Consultant, I provide client services in the hope of resolving any issues raised by our clients via phone or email correspondence. To do so, I liaise with the MYOB Advanced team, MYOB Support team, as well as the clients themselves. Finally, a major part of my role is the maintenance of records and tickets in our MYOB Advanced CRM and case management system.
What I bring to the tribe
As an accounting graduate from St. Paul College of Manila, I have a wealth of over 18 years of experience in the Accounting, Business Analysis and Support Specialist fields. I have also headed teams consisting of Business Analysts, Software Engineers and Quality Analysts in product development in the past and enjoyed taking on the responsibility of working with incredible people. Outside of work, I love watching action movies, gardening and online shopping!
Bernadette
Consultant: Support
Sydney, NSW
Bernadette
Bernadette provides clients with solutions via supporting their journey through Exo Business.
Contact Bernadette
What I do at Kilimanjaro
As a part of the support team, my role revolves around providing solutions to customers in a wide range of areas relating to Exo Business such as processing enquiries, building and modifying reports, and technical questions. In general, I enjoy transferring my knowledge of MYOB Exo Business to the clients so that they can feel empowered to make the most out of their system while making it work for them.
What I bring to the Tribe
I have had the pleasure of working closely with MYOB Exo since 2008. Therefore, I feel confident to bring my experience in support, implementation, and training to the table. I value client service and satisfaction above all else, believing that it is imperative to cultivate and achieve the highest possible standard.
Bill
MYOB Advanced Consultant – Projects Team
Melbourne, VIC
Bill
Bill brings many years of consulting, accounting and end-user experience into his new role as an MYOB Advanced Consultant.
Contact Bill
What I do at Kilimanjaro
My role within Kilimanjaro is to understand client requirements and provide customisations for MYOB Advanced Clients. This includes designing and implementing tailored solutions in order to allow the client to use the software as they desire, as well as in a way that exceeds their expectations.
What I bring to the tribe
Attaining more than 10-years in ERP consulting/customisation experience through my background in Accounting and Finance has helped me to understand clients’ requests accurately and provide tailored solutions efficiently. I am passionate about helping each client to succeed by using our tailored Advanced ERP system.
Brent
Consultant: Strategic Account Management & Connected Services
Sydney, NSW
Brent
Brent is an experienced solutions consultant and account manager who provides quality support and advice to our clients.
Contact Brent
What I do at Kilimanjaro
I have two primary functions within my role at Kilimanjaro. The first, as an account manager, is to maintain a strong and trusting relationship with all of my clients and ensure that they receive the best possible service and advice. The second is to understand the requirements of the clients’ needs so that I can recommend the best add-on services that will add value to the core MYOB Product to improve current business workflows and optimise processes to maximise the value we can provide the business with.
What I bring to the tribe
With nearly a decade of providing small businesses practical solutions to increase the efficiency and value through a methodical and analytical approach, I bring that same methodology to the Kilimanjaro tribe. Studying physics and astronomy in my spare time, I am a problem-solving nut! I use that same scientific approach with my work where I strive to have a clear understanding of the problem in front of me and then find the best method to resolve it.
Candice
Consultant – MYOB Advanced
Canberra, ACT / Melbourne, VIC
Candice
Candice works in the Advanced team on implementation and support services.
Contact Candice
What I do at Kilimanjaro
As a consultant, I work on implementation services for new clients whilst supporting existing clients with MYOB Advanced. I also take every opportunity to assist in any capacity, as I love the challenge of finding better solutions.
What I bring to the tribe
With a background in Finance and Accounting Services, I endeavour to use this experience when managing clients and their expectations. Having worked through a number of projects in improving business processes, I am always keen to improve processes and create solutions that are best suited to the client’s business. After climbing Mt Kilimanjaro, I understand that scaling mountain tops is always a team journey, which is an embodiment of the Kilimanjaro Consulting values.
Connor
Support Consultant
Auckland, NZ
Connor
Connor provides MYOB Exo support to clients.
Contact Connor
What I do at Kilimanjaro
My role as a consultant is to provide a wide range of support services to the clients of Kilimanjaro Consulting. Working in the busy Client Services team, I provide support on MYOB Exo Business and its many modules.
Thanks to the advances in technology, support can be provided efficiently via a number options including TeamViewer, remote access direct to servers, 3rd party products, phone, email and more. Most days, all the above options are used with my preference being a combination of TeamViewer and phone support. In addition to the relationship that is built from talking to a client, I feel that it is paramount to understand the exact nature of the issue in order to find the right solution. Therefore, listening to the customer, whilst watching their TeamViewer session, is a great way to gain an understanding of the problem.
What I bring to the Tribe
Prior to Kilimanjaro, I completed a Bachelor of Business degree, majoring in Finance and Accounting. Combining the knowledge from this degree along with the technical skills in Exo, will equip me with the ability to solve clients’ problems and assist them in understanding any financial aspects that can arise as a result of these issues. In addition to my degree, I am completing a Chartered Accountant qualification to increase my existing accounting knowledge and improve upon the quality of service that I can provide to my clients.
Having come from a Hospitality background, I highly value customer service and understand its importance. I believe it is imperative that a high standard is achieved. I am always striving to maintain a high level of customer service and satisfaction.
Denys
Senior Consultant – MYOB Advanced
Sydney, NSW
Denys
Denys provides MYOB Advanced implementation services as well as customisation and integration solutions to new and existing clients.
Contact Denys
What I do at Kilimanjaro
As a part of the Advanced team, I work on implementation projects, focusing especially on tasks that require tailoring to specific functionality requests. I design new functional modules and deliver customisation and integration solutions tailored to client’s needs.
What I bring to the tribe
I have more than 10 years in software development and ERP consulting, including 5 years of experience with MYOB Advanced. I use my understanding of how MYOB Advanced is built and share insightful tips and tricks. My experience includes designing new modules and customisation of existing modules and integrating MYOB Advanced with various third-party applications.
Dinali
Senior Consultant – MYOB Advanced
Sydney, NSW
Dinali
Dinali helps any matters on Implementation and Support for MYOB Advanced.
Contact Dinali
What I do at Kilimanjaro
My role within Kilimanjaro is to discover simple solutions to the complex brain teasers that arise from the implementation and support of MYOB Advanced systems.
What I bring to the Tribe
With a background in engineering, I’ve had about 10 years of experience in working with ERP Systems throughout both small and large regulated companies. I’ve also had experience in design engineering positions within an Aerospace engineering manufacturing facility. As a certified PMI PMP, I’m interested in lean principles, continuous improvements and process optimisation. However, my personal interests are practising Buddhism, helping others who are in need, cooking, and gardening with the objective of one day becoming self-sufficient.
Dylan
Marketing and Special Projects Assistant
Sydney, NSW
Dylan
Dylan works on marketing analysis and reporting as well as special project design to improve efficiencies within the company.
Contact Dylan
What I do at Kilimanjaro
I create reports and analysis for the marketing team based off of leads and website data that allows the team to gain insights into both existing and potential clients. I also design programs that can be implemented throughout the company, which integrate different processes to save time and increase efficiency.
What I bring to the tribe
I have completed an undergraduate degree in business analytics and security studies and currently undertaking a masters in analytics. I enjoy problem-solving and creating solutions to analytical tasks along with learning new techniques and methods to increase my productivity and contribution to the team.
Elvina
Support Consultant
Auckland, NZ
Elvina
Elvina delves into client’s issue, helping identify what went wrong and providing a solution.
Contact Elvina
What I do at Kilimanjaro
My role within Kilimanjaro is to answer support calls and help clients to my best ability. I also refer clients to the most suitable consultant if need be. I work on a range of different issues that could occur in MYOB Exo Business. I look at clients issues and strive to resolve this for them. My role also involves me working on clarity forms and doing simple coding/investigation work in SQL and reading up on the user guide and internal SharePoint to continue learning about Exo.
What I bring to the tribe
I have a background of admin work at a life insurance company, with additional experience in simple data entry and managing customers accounts. I graduated from the University of Auckland where I majored in Accounting and statistics. In my free time, I like to take my dogs for walks and watch tv shows.
Heena
MYOB Exo Consultant – Projects Team
Parramatta, NSW
Heena
Heena is part of Kilimanjaro’s Support team and specifically focuses on Clarity Report Writing.
Contact Heena
What I do at Kilimanjaro
On a day to day basis, I assist clients with writing custom reports. I also investigate and troubleshoot Exo issues. Recently, I have moved to the Projects Team, where my focus is more on complex report designing, enhancement to Exo utility and providing the client with new functionality using SQL.
What I bring to the Tribe
Following a Bachelor and Masters in Computer Application, I have had a lot of experience in creating desktop/web applications with .NET. I have also gained knowledge in using different backend tools such as MS Access, My SQL, Microsoft SQL Server 2005/2008/2012/2014. For the last nine years, I have worked with MYOB Exo, and for the 7 of these, I have been with Kilimanjaro. In this time I have explored my knowledge more towards Clarity, GL reports, SQL with coding triggers, Stored procedures, Functions, Views and CTE’s, SSRS Reports and more.
Ignus
Senior Consultant – MYOB Advanced
Melbourne, VIC
Ignus
Ignus provides customers with exceptional and personalised services when implementing MYOB Advanced into their organisation.
Contact Ignus
What I do at Kilimanjaro
I am part of the highly skilled MYOB Advanced team as a senior consultant implementing financial and distribution solutions across different industries. My expertise is in assisting businesses map their unique requirements and processes to fully integrate into MYOB Advanced. Providing in-depth training to the super users and ensuring that they become well equipped with the necessary tools to understand the full functionality of the system.
What I bring to the tribe
22 years of experience implementing ERP systems in Africa, the US and Australia. I come from an accounting and auditing background, having spent numerous years in supply chain management and warehousing. My expertise and experience equip me well to assist customers in implementing MYOB Advanced into their business. Outside of work, I enjoy playing tennis, hiking, travel, and scuba diving in the tropical oceans of the world!
James
Consultant: Technical
Sydney, NSW
James
James is a technical development consultant and develops add-on software that integrates with MYOB EXO
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What I do at Kilimanjaro
I am a cross-platform developer and technical architect with experience across a broad range of platforms, technologies and business domains; including both Microsoft and Mono .NET, C++/MFC, Ruby and PHP, modern web-technologies such as HTML5, CSS3, JavaScript, and the ‘big 6’ operating systems (Windows, Linux, OSX, iOS, BSD and Android.).
What I bring to the Tribe
I bring to the Tribe a passion for thoughtful technical strategy, scalable ‘future-proof’ architectures, and technical development when solutions outside of Kilimanjaro’s core focus of Exo Business are required.
Jason L
Senior Consultant – MYOB Advanced
Sydney, NSW
Jason L
Jason works hard to provide the best possible MYOB Advanced implementations.
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What I do at Kilimanjaro
My role is centred around providing implementation services for the MYOB Advanced team. I assist customers in fully understanding their needs and requirements, additionally developing solutions that will exceed expectations and meet their current and future requirements.
What I bring to the tribe
I have over 10 years as a Business Consultant implementing many ERP installations throughout Australia and New Zealand. More recently, I have been on the customer side as an IT Manager for a large National business where part of my role was to manage the ERP and eCommerce platforms. These Accounting and Wholesale Distribution skills and backgrounds have well prepared me to get back on the tools and help customers with their MYOB Advanced implementations. Outside of work, I love rock climbing – it’s the best!
Jeff
Consultant: Enterprise Solutions
Canberra, ACT / Melbourne, VIC
Jeff
With 10 years of consulting experience, Jeff provides accounting software solutions for clients.
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What I do at Kilimanjaro
My role at Kilimanjaro is to help our southern prospects to realise the potential of scalable, whole of business ERP solutions, and how they can be used to assist growth, alleviate pain, and give them a competitive advantage. My job starts with a discussion about the prospect’s business, what difficulties they face, and what new functionality they can expect from an ERP solution. We discuss the impact of growth on the business. We look at the new pains and the existing ones, and what work-a-rounds, add-ons and disparate systems are still being used, and how they affected the business. I then introduce the prospect to the benefits of partnering with Kilimanjaro using either MYOB EXO or MYOB Advanced to tackle the future.
What I bring to the tribe
As an education graduate of the state-school-closure-period of the 90’s, I had to stop and re-evaluate my future. My interests in computers and system design lead me to information technology sales. Starting on the phones making appointments for my seniors, I quickly moved to selling software and hardware in my own right. Eventually, I found myself in the boardrooms of my clients, talking to the directors about their business pains. I came to Kilimanjaro Consulting with 10 years of consulting experience, helping business to benefit from technology.
Keegan
Consultant: Payroll
Melbourne, VIC
Keegan
Keegan is a key member of our Employer Services team and specialises in EXO Payroll .
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What I do at Kilimanjaro
I provide support to customer queries in the MYOB Exo Payroll, time and attendance, and my staff information software, as well as run the Melbourne MYOB Exo Payroll training courses.
What I bring to the Tribe
An understanding and experience with the various MYOB software including Exo Payroll, time and attendance,, my staff information software, MYOB Advanced Business and MYOB Advanced Sales and being able to understand the areas of pain and provide prompt solutions to our clients.
Kelly
Senior Consultant: Support
Sydney, NSW
Kelly
Through his leadership qualities, Kelly accurately assesses and solves Advanced issues.
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What I do at Kilimanjaro
My role is to manage the support process for Kilimanjaro’s MYOB Advanced clients. Support cases for MYOB Advanced are logged with us by email, phone or through our customer portal. My first responsibility is to triage the cases to identify which ones are the most urgent. I assist clients by being the first responder to any issue they have, from a simple “how do I do this”, to assisting with critical cases. I solve as many cases as I can myself, consult with my colleagues, and escalate issues to MYOB where necessary.
What I bring to the tribe
I have a background in management accounting and IT and have considerable experience supporting clients in financial applications over the last 15 years.
When not at work, I enjoy spending time with my family on the northern beaches, mountain biking with mates, and following the mighty All Blacks.
Kim
MYOB Exo Consultant – Projects Team
Sydney, NSW
Kim
Kim uses her experience and varied background with EXO to ensure her clients get the most out of their EXO systems.
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What I do at Kilimanjaro
I provide solutions to customers in a wide range of areas relating to Exo Business; from processing enquiries, building reports to technical questions. I enjoy sharing my knowledge with both customers and within the tribe to empower Exo Business users with the knowledge to get the most out of their system, to make the system work for them.
What I bring to the tribe
Having worked with Exo Business since 2010 I have many years of experience with the software. I enjoy delving in deeper to learn more and more about the products. I have had the opportunity to work with some great people that have imparted some great skills which I have a passion to share with the Tribe. Some of these skills include scripting with SQL, Delphi programming and website development. Whilst I do not consider myself a programmer or web developer, the exposure I have had helps me to understand what is possible when it comes to customising your system to work for you, and where the limitations are.
Prior to working with Exo Business I have implemented and trained users of other software packages. I have also spent a number of years working in stock control and accounts based roles. This gives me a wide range of knowledge of working on both sides of a software package, as end user and supporting end users.
Lachlan
Network Administration Assistant
Sydney, NSW
Lachlan
Lachlan is an onsite technology assistant and assists with different projects for the Kilimanjaro tribe.
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What I do at Kilimanjaro
My role at Kilimanjaro is to aid the staff/consultants with any IT queries they may have. These tasks change on a daily basis, from simple OS optimisation tasks to project work on our SharePoint system. I enjoy working with new system deployment and configuring start-up services for new employees. I also play a role in the Sales team where I enter and update information about prospective future clients.
What I bring to the tribe
Whilst I study Information Technology at university, I am aiming to assist and provide input on how to better enhance Kilimanjaro’s technologies and methods of communication. Every day I bring my willingness to learn and strive to keep up to date with all processes, both business and IT-related.
Leo
IT Specialist
Sydney, NSW
Leo
Leo improves and maintains the IT infrastructure to help the company run efficiently.
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What I do at Kilimanjaro
As part of the IT Team, my main role at Kilimanjaro is to develop and provide Technical Support and improving the Business IT infrastructure. I am also involved in the writing of technical documentation, procedures, and guides.
What I bring to the tribe
I bring a wealth of experience in supporting and managing IT infrastructure, grown from my experience with PowerShell, MS Server, and MS product. In my free time, I enjoy watching NRL and UFC, and my hobbies include everything electronic hobby and keeping up with the latest on Technology.
Louise
Manager: Recruitment
Sydney, NSW
Louise
Louise uses her HR and managerial experience to source only the best candidates to join Kilimanjaro.
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What I do at Kilimanjaro
My role is to apply specialist recruitment knowledge and manage the end-to-end recruitment cycle for Kilimanjaro Consulting, while working closely with the Management Team. I optimise the recruitment and selection processes by ensuring that best practice is upheld and by staying abreast of market practices and trends.
What I bring to the Tribe
I have 30+ years’ managerial experience across corporate, professional services and consultancy environments, including 15 years of expertise in the Human Resource profession. With this experience, I have gained an understanding of organisational behaviour, as well as, an appreciation of the varied needs of businesses and people. After establishing a successful career across various senior roles in the corporate area, (including communications and also human resources management), I transitioned my skills into the specialist arena of recruitment. I have assisted a diverse range of industries and organisations to recruit, develop and retain their people. I bring technical expertise to assess candidates: who can do the job; want to become technology sherpas; and will fit into our unique culture. (I hold a Bachelor of Arts in Communication and a Masters of Arts in English).
Manan
Consultant: Implementation
Parramatta, NSW
Manan
Manan uses his extensive experience in ERP systems and accounting to provide our clients with effective solutions that improve business processes.
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What I do at Kilimanjaro
I work in the Exo Business team providing implementation services to new clients and project services to existing clients. As an Implementation consultant, I provide end to end services ranging from system design/build, data migration to Go-Live. This is achieved through creating client synergies, and assisting clients to make their business processes more efficient and effective by maximising benefits of the Exo ERP application.
What I bring to the tribe
I have over 10 years of experience working in various roles in multiple ERP systems, giving me deep insight into client business processes. This helps me to understand client problems and provide solutions at a greater pace. Having also worked as an Accountant previously, I am able to understand financial/accounting problems intricately in order to provide effective solutions.
Mari-Liis
Senior Consultant – MYOB Advanced
Sydney, NSW
Mari-Liis
Mari-Liis strives to assist businesses to scale new heights.
Contact Mari-Liis
What I do at Kilimanjaro
My role is within the Advanced Team providing implementation services. I help businesses manage and achieve growth by designing and configuring ERP systems that are efficient and intuitive. I work closely with clients to ensure the software meets their needs and that it integrates smoothly with their existing systems and business processes.
What I bring to the tribe
With more than 10 years of experience in implementing ERP in Europe, Asia and Australia, I offer an excellent understanding of business processes across a range of industries that have been gained through ERP consultancy. I am an agile thinker, adaptive to change with an exceptional eye for detail. Previously, I worked as an accountant and I now hold a CPA. With this experience, I consistently deliver in a number of ways including cost reduction strategy and project analysis. My end goal is always a successful delivery of any tasks to the client. I have a passion for lifelong professional and personal development.
Michelle
Systems Consultant – MYOB Advanced
Melbourne, VIC
Michelle
Michelle is an MYOB Advanced Systems implementer specialising in finance, payroll and reporting.
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What I do at Kilimanjaro
My primary role involves implementing MYOB Advanced for various industries including education, wineries, health, commercial and retail. I assist clients by streamlining processes and providing value-added reports for management within an organisation. I enjoy maintaining relationships with clients and providing a solution for an organisations complex system/finance/process issues.
What I bring to the tribe
I have over 10 years of experience in implementation using various different ERP software. My diverse background working in various industries along with strong analytical skills has provided me extensive understanding that an ERP system is not just a finance system but it is the backbone for assisting upper management in making critical decisions for an organisation. In my spare time, I enjoy hiking and exploring the beautiful forest tracks and beaches.
Nick
Senior Consultant – Support
Auckland, NZ
Nick
Nick is naturally curious about solving problems.
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What I do at Kilimanjaro
My role at Kilimanjaro centres around improving the support experience the customer will experience. Whether it is assisting the other Team members with difficult cases or helping to train the next generation of support, my focus is the clients.
What I bring to the tribe
Having worked in ERP Software for the last 15 years and in manufacturing prior to that, I bring a broad knowledge of Industries with me. Implementing and training business solutions for 5 years in the UK, I moved to New Zealand where I started my tenure with MYOB for 8 years. From there I became a Product Specialist in both MYOB EXO Business and MYOB Advanced Business. I trained all of the new NZ consultants in both products and ran assistance for the Partners when stuck on queries. I also ran Webinars and Product Sales demonstrations. My depth of knowledge in both EXO and Advanced is comprehensive and I hope to assist Kilimanjaro in any way I can.
Phil
Senior Consultant: Technical
Sydney, NSW
Phil
Phil’s extensive IT solutions experience makes him a perfect fit for our technical development team.
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What I do at Kilimanjaro
My role is to design and develop customised Exo integration solutions for Kilimanjaro’s clients, as well as develop Kilimanjaro’s proprietary Exo solutions such as Synkit, Dealers Online, Timesheets Online, and Scan Dispatch. As a freelance IT contractor since 1999, I have a wealth of experience developing IT solutions for a variety of businesses and industries. I have been a permanent fixture at Kilimanjaro since 2015.
What I bring to the Tribe
My main strengths are database design, SQL, workflow design, middleware development, Windows Forms apps and SSRS report writing. I have a Bachelor of Commerce degree majoring in Accounting and Finance, as well as being a former MYOB Developer Partner and CPA. I am currently studying a Bachelor of Science majoring in Human Biology at Macquarie University.
Ranga
Account Manager | Strategic Account Management and Connected Services
Melbourne, VIC
Ranga
Ranga looks after existing clientele, servicing both their short-term needs and long-term goals.
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What I do at Kilimanjaro
My main role includes assisting existing clients with their day to day needs. This could range anything from identifying client pain points, providing BPI advice, identifying strategic goals etc. Another important aspect of my role includes identifying how connected services could be of value. Sometimes standard Exo processes do not necessarily meet client requirements. At this point, I strive to identify opportunities that can be serviced through our suite of connected solutions. As a result, my discussions with clients revolves around BPI, connected services, additional Exo modules and or enhancement /customization.
My other roles include assisting clients when there have invoice and resourcing queries. In short, I am the person my clients can always depend on. Whether its good, bad, or ugly, I am willing to go the distance.
What I bring to the tribe
I started my career in 2003 in Sri Lanka. It was a very humble beginning. Since then, I have worked as a test analyst, support consultant, and an implementation consultant. Having worked in multiple roles, I believe I have gained invaluable experience to understand and facilitate solutions that add values to businesses. Client engagement/management has become a vital part of any business.
Robyn
Consultant : Client Services
Sydney, NSW
Robyn
Robyn’s experience with Exo and understanding of our clients’ needs makes her a key member of our Support team.
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What I do at Kilimanjaro
Receive and respond to a wide variety of specialist support problems with the MYOB Exo suite of modules.
Working in support requires patience, persistence and understanding, as well as extremely good communication skills to give the best support for the client.
What I bring to the Tribe
My 10 years’ experience as a support consultant (Exo and other products), combined with prior experience working in accounting has given me a ‘well-rounded’ ability to understand what our clients are trying to achieve and support them in finding the best solution. I consider I have the right personality to work in support and find it easy to communicate with clients and the team around me to find the best service for our clients.
Aside from work, my upbringing in Parkes seems to forever provide tips on country living and lifestyle, in particular, cooking. I love my cats, dining out with friends and travelling to different countries.
Sam
MYOB Exo Consultant – Projects Team
Melbourne, VIC
Sam
Customisation of Exo according to the business requirement
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What I do at Kilimanjaro
Developing customisations on Exo, based on customers requirement, Integrating Exo with other application, reporting and database performance tuning
What I bring to the tribe
I have joined the tribe with 6 years of experience in Database development and administration, networking and hardware. I have experience with working with various databases – Oracle, Ms SQL and DB2. I have worked on areas like Integration (SSIS), Reporting (SSRS and Power BI) and a bit of web development.
Samantha
Marketing and Design Coordinator
Sydney, NSW
Samantha
Samantha utilises her creativity and graphic eye in bringing Kilimanjaro’s brand to life in all aspects of digital marketing and communications.
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What I do at Kilimanjaro
I am primarily responsible for the creation, design, and coordination of Kilimanjaro’s digital marketing activities. Specifically, this involves maintaining the website, producing/designing graphics or digital banners to support our marketing communications, preparing insightful newsletters to benefit our clients, and coordinating our social media plan.
I am also the source of truth for internal information via managing an inter-company newsletter for both Kilimanjaro and Enprise employees. This is where I play a side role in the company’s #ClientFirst initiative, working with the SAMACs team to produce content that encourages client-centric behaviour throughout the company.
What I bring to the tribe
I studied marketing, advanced French and development studies at the University of New South Wales, which has given me a unique appreciation for the dynamic interactions between business, economics, and social culture. I like to think of myself as an organised, mindful and ambitious person, particularly when it comes to my work and my surroundings. Outside of work, I enjoy cooking, being in the water or surrounded by trees, and practising yoga; all of which help me stay calm throughout the challenges of the day.
Sharon
MYOB Exo Consultant – Projects Team
Parramatta, NSW
Sharon
Sharon is an experienced Technical ERP consultant with passion in learning and problem solving.
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What I do at Kilimanjaro
My role in Kilimanjaro Consulting is to understand client requirements and provide solutions. This includes, but is not limited to, work on data integration, designing analytical reports and customising MYOB Exo through complicated SQL scripting and using BI tools.
What I bring to the tribe
I am an enthusiastic IT specialist with over 12 years industry experience in differently sized ERP systems, various databases, and Business Intelligence tools. I have a background in Mathematics and Computer Science, complemented by my interpersonal skills in taking care of clients to achieve their goals in a timely and accurate manner.
Stephen T
I.T. Coordinator
Sydney, NSW
Stephen T
Stephen’s plays an important part in both of Kilimanjaro’s implementation and projects teams.
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What I do at Kilimanjaro
As a member of the implementations and projects teams, my role at Kilimanjaro firstly involves implementing MYOB Exo for new clients. Additionally in my projects role, I am involved in providing ongoing technical support and business improvement to existing clients.
What I bring to the Tribe
My background is in public accounting, and am a Fellow of the Institute of Public Accountants. I also have a keen interest in things of a technical or IT in nature.
What I bring to Kilimanjaro is a mix of accounting, IT and general ERP knowledge and experience.
Tom G
Senior Developer – MYOB Advanced
Sydney, NSW
Tom G
Tom collaborates with management, consultants and customers to identify and develop customisations to maximise the value of MYOB Advanced to new and existing clients.
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What I do at Kilimanjaro
I work with clients and other Advanced team members to build an understanding of the customers’ requirements and intended goals. Using that knowledge I then design, develop, test and install software customisations to give the end user a more efficient and functional ERP system.
What I bring to the tribe
Over 20 years of experience as a developer for a number of different ERP software providers. I have an understanding of accounting practices as well as experience in developing software solutions for procurement, order processing, project/service management, supply chain, manufacturing and 3rd party integrations.
Tom R
Senior Consultant: Implementation
Sydney, NSW
Tom R
Tom’s belief in continuous improvement means he is always looking for new ways to help clients ‘sharpen their spears’
Contact Tom R
What I do at Kilimanjaro
As an Implementation consultant, I assist new clients in maximising the benefit of Exo as a new business system. Implementing new software involves change management and looking for ways to improve business efficiency. I also am heavily involved with existing clients; implementing new features or modules and helping them maximise their investment in the core Exo suite.
I am a great believer in a Kaizan approach – continuous improvement including systems and software.
What I bring to the tribe
With many years’ experience in business software systems, I can assist with knowledge – often in the same or allied industries and help my tribesmen and tribeswomen in taking business requirements and transforming them to a working system.
Wilson
Technical Project Consultant
Sydney, NSW
Wilson
I carry out API and SQL Database Development with Exo
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What I do in Kilimanjaro
I carry out Integration and Implementation of MYOB Exo API Integration. This involves developing in .NET framework with SQL Server databases as well as any other implementation/integration of 3rd party tools. I also provide 3rd level support for clients.
What I bring to the Tribe
Together with my primary skills in SQL Server, SQL Server BI Stack and .NET, I bring the ability to integrate new skills to current skills for a greater compatibility score, suited for the current position. I would say I am the biggest geek and also a fitness freak. My personality is quite unpredictable. I enjoy working with 3 or 4 monitors full time and part-time I am a Playstation 4 and gym junkie. I am also a good drinking and eating buddy!
Wilson L
Finance Officer
Sydney, NSW
Wilson L
Wilson provides financial and administrative support to our clients as well as to the team.
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What I do at Kilimanjaro
My role is to liaise with clients and consultants to ensure licenses upsell or downgrades are prepared and delivered on time. I also look after accounts receivables, which includes client billing and enquiries, MYOB annual licencing, MYOB account reconciliation, commission reconciliation and credit card reconciliation.
As a member of the finance team, I aim to establish healthy relationships with our clients while following the company’s account policies and guidelines.
What I bring to the tribe
I have an accounting degree and have been working in a finance position for over ten years across different industries. My accounting system experience includes Microsoft Dynamics, MYOB, Microsoft Service Manager, Power BI, Asset Manager Pro, and financial modelling.
