What I do at Kilimanjaro
As part of the Support Team, I am typically the first point of contact when clients are searching for help. This involves picking up support calls and assisting them directly, as well as investigating and resolving casework. It’s my role to be there to support clients, understand what it is they are having difficulties with, and provide training or technical solutions to their problems.
What I bring to the tribe
Having graduated from university with a degree in Commerce, I recognise that each business is unique. My method is seeking first to understand, then to be understood. Eager to learn, I use the resources available and collaborate with teams to build collective knowledge.
Not only limited to clients, I strive to be a trustworthy point of contact to all in times of need.