Number One Partner of The Number One Choice of ERP Software in Australia / NZ

Kilimanjaro has again been awarded MYOB Partner of the Year. What makes the award so special this year is that the award cuts across all of MYOB’s Enterprise Solutions: MYOB Advanced, MYOB Exo and MYOB Greentree.

MYOB has also recently been officially confirmed as the Number 1 choice for ERP software in Australia/ N.Z.[1] This makes Kilimanjaro the Number 1 partner of the Number One choice of ERP Software.

MYOB Enterprise Partner Conference 2018

Last week, the Management Team and representatives of Kilimanjaro attended the MYOB Enterprise Partner Conference in Byron Bay, Australia. The conference is an annual event where we have the opportunity to meet with the MYOB team, other MYOB partners and Independent Solution Vendors. We review the previous year’s activities and discuss MYOB’s plans for the year to come.

The theme for the 2018 conference was ‘Transforming the mid-market.’ Incidentally, this reflected Kilimanjaro’s MYOB Exo User Group Forums, (that we have been hosting across Australia and New Zealand) with a theme of ‘Business Transformation and Metrics that Matter’.

During the conference, we were very impressed to hear about the ongoing improvements and updates for MYOB Exo and MYOB Advanced. A themed dinner “Hot Arabian Nights” included the announcement of the annual High Achievers Awards.

Kilimanjaro wins the MYOB Partner of the Year 2018 and 2018 MYOB Excellence in Business Development Award

Kilimanjaro was thrilled to have won The MYOB Partner of the Year 2018 and the 2018 MYOB Excellence in Business Development Award. These awards are a testament to the hard work and consistency of the tribe and highlight the success of the proven methodologies that drive our business. This further demonstrates our consistent performance in delivering efficient services to our clients.

This year, the awards we have achieved hold a very special meaning for us. In line with MYOB being awarded the number 1 choice of ERP software in Australia and New Zealand, Kilimanjaro has reached the incredible milestone of being MYOB Business Development Partner for the 7th consecutive year.

“These awards mean a lot to us. We believe in “Sharpening the Spear” and hope to continue improving our performance. Over the last 13 years, we have always looked for incremental improvements, and this has brought us to where we are today. We have become the number 1 Partner of the number 1 choice of ERP software in Australia/N.Z. ThIS reflects one of our golden rules which states 1+1=3. We know that combining our low-risk methodologies with the number 1 ERP software will only bring mutual benefits for our clients. I am very proud of every single member of our tribe. My gratitude and appreciation go to everyone, for all the passion and commitment they put into Kilimanjaro, and to MYOB for their support.” – Ronnie Baskind Managing Director

Kilimanjaro retains MYOB’s Diamond Partner Status

Kilimanjaro has been awarded MYOB Diamond Partner Status once again. This reflects our position as the premier implementer of MYOB Exo and MYOB Advanced. For Kilimanjaro, this is a special award as three years ago Kilimanjaro was the first MYOB partner to be awarded Diamond Partner status. Today we are proud to have maintained this every year for those 3 years.

Three Years and Counting 

Thank you to MYOB and the whole tribe at Kilimanjaro

Winning and maintaining our position as the largest and most experienced MYOB Partner is essential to achieving what Kilimanjaro strives for each year. It is important to us that we can show our clients the hard work and extreme care we have for every one of our clients. These awards showcase not only the great work of our team, but the trust businesses have invested in us. However there is always room for improvement, and the competition is a stark reminder to us that we will continue to strive to be the best for our clients. We are skilled, experienced and proud to be most recognised MYOB implementer in Australia and the Number 1 Partner of MYOB.

We want to say a big thank you to MYOB for their remarkable marketing, continuous work on the software and for recognising our hard work. This encourages our strong partnership, which delivers the best outcomes for our clients.

None of this is possible without our dedicated Kilimanjaro tribe members. We are proud to say that our people are our greatest asset. Thank you!


[1] * iStart 2017 Buyers Guide

Single Touch Payroll

Over the last several months the Australian Tax Office has been communicating with businesses on the Single Touch Payroll changes coming into effect on July 1, 2018. This is a concern for many employers as there is a lot of uncertainty about what the changes will involve and how it will impact their business.

What is Single Touch Payroll?

Simply put, Single Touch Payroll means that Salaries and Wages, PAYG and Superannuation information is reported to the Australian Tax Office directly from your payroll software.
For companies employing 20 or more employees (‘substantial employer’), Single Touch Payroll reporting will start from July 1, 2018.  This will be optional for companies employing less than 20 employees, however, it may become mandatory from July 1, 2019, pending legislation.

What does this mean for employers?

You will be able to continue with your current pay cycles. Upon completion of each pay, the relevant pay information (Salaries and Wages, Allowances, Deductions (e.g. Workplace Giving), other payments, PAYG and Superannuation information) is reported to the ATO.

To find out if you need to be ready by then, you will need to do a headcount of the employees you have on your payroll on 1 April 2018.

More information for employers.

This will require your payroll software to be updated for Single Touch Payroll reporting. MYOB investing heavily in Single Touch Payroll and actively working with the ATO to ensure all MYOB payroll products (MYOB Essentials, MYOB AccountRight, MYOB PayGlobal, MYOB Greentree, MYOB Exo Payroll, MYOB Advanced People) are Single Touch Payroll compliant from July 1, 2018.

What will this mean for your employees?

Employees will be able to view up-to-date information through their myGov portal, including year-to-date pay, tax and superannuation information. By reporting this information to the ATO via Single Touch Payroll, employers will not have to provide employees with PAYG Payment Summaries as the information will be available via myGov.

More information for employees.

Where can I find out more information about Single Touch Payroll?

More information is available from the ATO’s website.  Kilimanjaro Consulting will keep their clients appraised as new information becomes available from the ATO as well as product updates from MYOB.

MYOB Exo User Group Forum Registration Open

Kilimanjaro is excited to announce that registrations for our MYOB Exo User Group Forum are now open! Simply fill out your details and save your spot.

Go to registration page

What is the Exo User Group Forum?

The MYOB Exo User Group Forum is a free event that we run twice a year. It is an excellent opportunity for software users to upskill, exchange experiences, learn new features and meet the Kilimanjaro team.  This year we are expanding up to 5 locations across Australia and New Zealand! If your business is located in Sydney, Melbourne, Canberra, Perth or Auckland then check the dates and simply register to secure your spot.

We are running the next forum throughout February and March and will feature two of our trusted connected services Phocas and NETSTOCK to highlight how you can transform your business in 2018. The forum gives the Kilimanjaro team the chance to get to know Exo users and share with you our knowledge of the software. Together with our connected services we will take a look at modern technology and consider the metrics that matter.

Who can attend?

If you are an MYOB Exo user this forum is for you! We gather new and experienced users together to spread the newest tips and tricks. Your level of skills doesn’t play the most important role, as we will take care of everyone.

The User Group Forum is open to everyone, which means whether you are a client of ours or not, you are welcome to join us. It is designed for anyone interested in maximizing their MYOB Exo software potential. This is a great opportunity to get to know other Exo users, a chance to understand the software better, learn about the newest updates and gain knowledge to ensure your business sees growth this year.

Where is it held?

We are excited to have expanded to five locations this year in the main cities across Australia and New Zealand. The forum is a free event which is aimed at benefiting Exo users and inspires business growth for 2018. Get to know more about the agenda, our connected services and specific dates and locations at our registration page and reserve your spot now!

If you wish to register now, please click here to fill out your details and we will take care of the rest.

The Advantages of Using Local Software in your Company

For many Australian Businesses, Australia Day marks the beginning of the Business New Year.  It is a tradition that many Australians take an extended holiday break through Christmas, only returning to work after the Australia Day long weekend. Now that the New Year has set in and the hustle and bustle of work begin, it’s an important time to ensure your business is leveraging off software that will allow for businesses growth. Learn how using Australian built software has many benefits for you and your company.

Business Activity Statement

The Australian tax regime is quite complex compared to other countries. Businesses are required to lodge a business activity statement; larger businesses are required to lodge one quarterly. A business activity statement is a summary of all the business transactions that have been made during that quarter and is quite complex in the categorisation of income and expenses. If your accounting system has not been designed to create an activity statement, you may find that you are unable to source the correct information required to lodge one. As an example, the business activity statement requires separate information for the wine equalization tax (WET), PAYG instalments, fringe benefit tax instalments and deferred company tax. Many businesses have ended up in a position of implementing a new system and having to complete their business activity statement manually. This defeats the object of putting in a new system as it results in the company becoming less efficient rather than more efficient.

Goods and Services Tax

Australian Goods and Services Tax (GST) is a value-added tax but differs somewhat from value added tax in other countries.  Your system needs to differentiate between taxable and non-taxable supplies. The tax office provides a list of exceptions and any stock items that are non-taxable must be identified as such in your system. The system must also be able to deal with ‘mixed supplies’ this means that on a single tax invoice you may have supplies that are goods and services taxable and supplies that are exempt. The total tax on the invoice will not equal 10% of the total invoice amount. Many Non-Australian systems cannot handle this. Additionally, there are strict requirements for the layout of a GST compliant invoice. Systems that can create a generic invoice designed for other countries may not comply with the ATO requirements and standards.

Cash vs accrual GST

Australia allows small businesses to operate on a cash-based GST system. This means that the GST component is only remitted to the ATO once payment has been received from your customer, or paid to your supplier. Businesses with an aggregated turnover of less than $10 million can choose to account for their GST using the cash accounting method.

If you run your business on cash-based GST you should be aware that once you exceed the threshold, you will be required to switch to accrual (invoice based) GST. This means that the GST must be remitted based on your invoices rather than on your cash receipts. Switching from a cash-based GST to an invoice based GST is extremely complicated, and if you intend to grow your business the sooner you switch, the better. Not all software systems can handle both cash and invoice based GST.


If you thought that GST legislation was complicated, Australian payroll legislation is even more so. There are very few overseas payroll systems that are able to deal with the complexities of Australian payroll. Terminations are even more of a minefield. In addition to the basic requirements,  if you are operating in an industry with awards, your system must be able to handle the interpretation of these awards. As an example, an employee starting at 7 am in the morning may earn a different rate per hour to the same employee starting at 8 am. The interaction between payroll, timesheets and awards is a complex one. Superannuation legislation is also complex. Australian built payroll systems have evolved over years to deal with these complexities. This is one area where software that has not been localised will not be able to meet the legislative requirements.

Changes in Legislation

The Australian legislation is not only complex but changes frequently. Overseas software providers are not able to be responsive to these changes. Australian providers liaise closely with the ATO and other government regulatory bodies. They are usually involved during the drafting phase of the legislation and are given sufficient time to modify their software to meet new requirements. Recent changes that will impact on your ERP and payroll systems are SuperStream, One touch payroll and electronic lodgment of business activity statements.


Small differences in terminology make learning a new system unnecessarily complicated. For example, in Australia, we may refer to “stock” where in America this may be referred to “inventory”. An invoice may be referred to as a bill, a stock code may be an item code in a non-stock business and American terms like dunning letters are unknown to Australians. Using terminology more familiar to Australian users eliminates much of the pain of learning a new system.

Why MYOB is the best choice for companies in Australia

MYOB has software for all companies large and small. All of the above localization factors have been incorporated into all MYOB software. Moving from one MYOB product as your business grows means that not only do you comply with the legislative requirements but the users of the system will be familiar with the interfaces, terminologies and workflows. MYOB is a leading provider of business management solutions in Australia and New Zealand. Products include a simple bank feeds service, MYOB Banklink, to cloud accounting product suites, MYOB Essentials and MYOB AccountRight, through to enterprise software for more complex businesses, MYOB Exo Business and MYOB Advanced.


  • Suitable for all size companies
  • Increased growth with MYOB Software
  • It complies with Australian legislative requirements
  • Made in Australia – tailored for Australian Market
  • MYOB – leading software provider in Australia and New Zealand
  • Hosted and SaaS – freedom of choice of which MYOB product is most suitable for your needs
  • Local support and software development


Approximately two in three Australian businesses use accounting software and of these around 60% use MYOB. Around 60% of accountants use MYOB as their main practice solution.

Take this opportunity to contact your local advisor to learn more about MYOB products. We are located in both Australia and New Zealand to be more accessible for our clients. Call us now on 1300 857 464

Making Your Way Through The ERP Selection Process

What is an ERP?

ERP is an abbreviation of Enterprise Resource Planning software. It evolved from accounting software and gives businesses the ability to measure and manage both financial and non-financial aspects of their organisation. A business may have an inventory system, a job/project costing system, a point-of-sale system, a fixed asset register, and a payroll system. An ERP system would combine all of these components and allow the business owner to extract reports that are accurate and balance with the general ledger. This makes the decision-making process easier and more transparent.

How do I know when I need an ERP?

As businesses grow, they become more complex. There are some common signs that appear which may indicate that you need an ERP. Typically, a business will start creating reports in Microsoft Excel and doing reconciliations to make sure that these reports tie back to the accounts. Manual processes start becoming cumbersome and taking up large amounts of time. The company starts looking for ways to become more efficient. The number of people requiring access to information increases. Access to real-time information across the organisation is a primary driving factor in moving to an ERP system.

Choosing the right ERP

Buying an ERP system is like buying a car. There is an enormous array to choose from. The best approach is to first define your requirements and then look for systems that meet those requirements. Buyers often get overwhelmed by enthusiastic salespeople telling them about all the bells and whistles. It is best to ignore this tactic and to focus on your core functionality requirements.

Stick to well-known brands and make sure that the implementing partner can support you for many years to come. Remember that an ERP has three components:

  1. The software
  2. The implementation (including training)
  3. The ongoing support and business process improvement

An ERP system cannot be implemented without a professional service provider. This is one of the main differences between an accounting system and an ERP system.

Hosted vs on-premise

Once you have found an ERP system that meets your requirements, you then need to decide how this will be deployed. If you have selected software that is only available as a service (SaaS), you will have no choice. With other software, you may have the choice between an on-premise server or a hosted server. Your choice, in this case, will be based on three factors:

  1. Internet connectivity and speed
  2. Cost
  3. Integration requirements

Software as a service (SaaS) configurability

SaaS systems tend to be “one size fits all” and has limited configuration options. You may be lucky and find a system that provides you with all the functionality that you require. Larger, more complex businesses are likely to require larger, more complex systems. Fortunately, there are now SaaS systems, like MYOB Advanced, that allow configuration and are suited to complex businesses.

What does it cost?

The cost of an ERP system is made up of 5 components:

  1. The initial cost of the licenses from the software vendor
  2. The annual license fee charged by the software vendor
  3. Hosting costs (if any)
  4. The consulting fees charged by the implementer, usually based on the number of hours it takes to implement the software
  5. Support fees and training costs, usually charged by the implementer

Software as a service (SaaS) comprises a monthly subscription. As you are not buying the software, there is no initial cost (point #1 above). The monthly subscription covers #2 and #3 above. For entry-level ERP systems, you could expect to pay approximately $100 per user per month. For more complex businesses, this could be as much as $300 per user per month.

If you are purchasing ERP licenses upfront (in other words, not SaaS), you are likely to be paying between $2000 – $3500/user upfront, with an annual license fee of approximately 20-25% of this.

Consulting Fees

Be very wary of implementers who claim that they can implement an ERP in less than 100 hours. Typically, you would be looking at between 120 – 200 hours for an entry-level implementation and up to 1000 hours for a larger, more complex implementation. Consulting rates will vary between $150/hour and $300/hour, depending on the complexity, implementer skills, and the charge out rates of the implementing partner.


For a mid-sized company, transitioning from an accounting system like MYOB AccountRight or MYOB Premier to an ERP system, you should be prepared to spend in the region of $50, 000 to $100,000. This depends on your exact requirements, the complexity of your business and the amount of training required. Other factors such as integrations will increase your investment.

Taking the next step

Selecting an ERP system is not an easy task and advice from a trusted source will help you to make an informed decision. At Kilimanjaro Consulting we provide an initial, no-obligation, no-cost assessment and indicative budget. We are the largest and most experienced implementer of MYOB Enterprise Solutions and have helped many businesses over the last 11 years.

If you would like to discuss your options with us, please call on 1300 857 464 or email us for a consultation at If you think you’ve made your decision about an ERP system, the next step is to think about what you should expect from your implementing partner.

The Advent of the Cloud | MYOB Exo Jitterbit

More and more organisations are required to look outside of the box to differentiate themselves when it comes to customer service, creating efficiencies and improving operational cadence.

Services sometimes considered include marketing automation, the use of survey tools, integrated HR solutions for performance management, or it may be as seemingly simple as integrating your CRM System to your ERP solution to optimise the overall “Lead to Cash” process providing your customers with a greater level of service and support. Whatever the case the key consideration for any organisation wanting to continue growth and differentiate themselves from the competition is the capability to employ the right tools for the job.

Jitterbit is one such tool providing organisations with the flexibility to ensure they are able to utilise what they consider to be the right tool to fit their needs.

Recently announcing a pre-built, defined plug-in for MYOB Exo Jitterbit provides MYOB customers with access to 600+ additional connectivity points for other applications including (to name a few) –

  • Salesforce
  • Magento
  • Google Apps
  • eBay
  • Amazon

With it’s click not code methodology for integration and a very visual workflow definition “Studio” it not only simplifies the process for customer to first implement the integration points in on average 5-10 days but also ensure that they will have the capability to manage these in future as the business needs evolve.

For more information please visit your Kilimajaro Account Manager or watch the Jitterbit Harmony video below.

File Server & Server Based Software

File Server & Server Based Software, Options for Deployment

Every business has a need to collect and store data, to provide their staff access to the data in a controlled way, to access email and to provide access to business applications for their staff to manage & run the business.

Where data is stored, where your email is managed and where your business applications are maintained depends upon a number of factors. The options available currently are:

  • In-house on your own file severs
  • In a “Private Cloud” hosted environment
  • In a “Public Cloud” hosted environment
  • In-house on a “Managed Service”

What are the differences between these options:

In-house on your own file severs

  • The file server is in your office, you own it & the licensing, it is your asset & therefore your capital cost.
  • You are responsible for administering and managing the file server & the software/systems that run on it. You can out-source this responsibility under a server management agreement.
  • You are responsible for the backup & business recovery planning. You can out-source this responsibility under a server off-site backup agreement.
  • To access the data & software on the file server you will need to be in the office or have remote access setup via a secure internet connection.

“Private Cloud” hosted environment

  • The file server is built for you by your host provider as a dedicated virtual file server on server infrastructure owned by your host provider located in a specialist secure data centre. The Capital cost is the host provider’s.
  • Each file server is custom built for each client exactly the same as if the file server was in-house on your own equipment. Microsoft licensing is provided on a monthly subscription model.
  • The file server is fully warrantied, managed & administered by the provider as part of the hosting agreement.
  • The file server is fully backed up on-site & off-site as part of the hosting agreement.
  • To access the data & software on the file server all you need is an internet connection and a login to access the system.
  • Where the end user interface to the Software is via a browser (Firefox, IE or Chrome) the software can be accessed directly from the end users workstation. Where a client application is required to access the software or data an RDP Server is deployed and users login to the RDP server and use this as their workstation. This is the usual model recommended for MS Office and most ERP, Accounting and other applications that run through a locally installed application.
  • Firewalls control access and users can be located anywhere in the world.

“Public Cloud” hosted environment

  • In a Public Cloud environment such as GoogleDrive, Azure, Amazon Web Services, Dropbox you are “renting” resources on the host providers’ systems. Depending on the provider the file servers are not dedicated to the client but are using shared resources with protection of data based on files & software being linked to your account.
  • The hosting environment is fully managed by the host provider. Account administration is usually your responsibility.
  • Backups are the responsibility of the host provider and vary from provider to provider in terms of cycle and retention.
  • Access to the data and software on the public cloud hosted environment is via the internet and a login.
  • Not all public cloud hosted environments facilitate the installation of third party software.
  • Ownership of content of any documents stored on public cloud hosted environments varies from host to host. Detailed analysis of the right to use the content needs to be checked on a case by case basis.
  • Public cloud hosted environment tend to be anonymous, often with only communication via email or online chat. This can make dealing with problems or specific requirement extremely difficult.

In-house on a “Managed Service”

  • In-house Managed Service is where the host provider provides a fully managed file server in-house. Capital cost is host provider’s responsibility.
  • The file server is owned by the host provider and is effectively a Private Cloud hosted server but rather than being located in the host provider’s secure data centre it is located in your office. Microsoft licensing is provided on a monthly subscription model.
  • The file server is fully warranted, managed & administered by the host provider as part of the hosting agreement.
  • The file server is fully backed up on-site & off-site by the host provider as part of the hosting agreement.
  • To access the data & software on the file server you will need to be in the office or have remote access setup via a secure internet connection.

Which one to choose?

The decision on which model to choose depends on a number of factors:

  • Where your staff and users are located and how they need to access the data and software on the file server
  • Access to and quality of your internet connection
  • Security of your data
  • Cost and capital v operating budgets
  • End user satisfaction
  • Trust in your host provider

Ultimately the question comes down to where your data is best stored and managed. If we look at the type of data and systems you would be likely to need we can analyse the pros & cons of the different options. Often a hybrid solution is the best result.


How your eMail server is managed is usually the easiest one to tackle as in the vast majority of cases eMail servers are best being hosted in a Private Cloud hosted environment. Your email applications on your PC, Laptop, phone or tablet all operate natively via the internet so there is no compelling reason to have these on in-house servers. This also means any in-house environment is kept as simple as possible by out-sourcing this role to a host provider.

Public Cloud eMail hosting is also viable but the lack of “relationship” with the public cloud host providers usually ends up with a less than satisfactory result as you end up having to self manage the user accounts and settings. Your private cloud host provider would manage all this for you under a Private Cloud hosted model. A private cloud Exchange Server based eMail hosting usually also provides anti-spam and eMail archiving. Archiving is not available in a public cloud hosting environment.

eMail Archiving

One of the fastest growing issues with eMail is the tendency for users to want to keep their emails in their outlook folders. While this is convenient for the users, as the number & size of eMails grow and as staff come & go the amount of data being maintained in the Exchange message store starts to grow. This creates two problems, firstly as the Exchange database grows it requires more and more server & workstation resources to keep operating at optimal levels and secondly, the larger the Exchange database gets the greater the risk of corruption and the more difficult it becomes to repair or restore in the event of a failure.

Some Private Cloud eMail uses archive software alongside Microsoft Exchange Server which integrates with Exchange and Outlook to provide 2 key features, eMail journaling and Mailbox replication & archiving.

Journaling copies every inbound and outbound email message prior to it being received by the user and keeps a permanent copy that can’t be deleted or amended by the users. These are accessible only by authorised staff and provide a permanent audit trail of all email communications.

For most businesses this journaling feature has become an important advantage as it keeps a permanent record of ALL eMail communications received & sent under the company’s name. This provides a huge benefit in the event of a dispute with customers, suppliers or staff or to trace any unauthorised or inappropriate activity by staff.

Mailbox replication and archiving replicates the users’ mailbox and then deletes any messages older than 6 months from the live mail store (this is configurable). The archived messages are still accessible to the user via Outlook and via a web interface but from the “archive” store rather than the Exchange store. This allows you to keep as much email as the user wants without adversely impacting on the size of the Exchange message store which in turn reduces the overhead on the Exchange server and risk of database corruption as well as making searching of the live or archive stores faster.

eMail archiving also allows ex-employee eMail to be retained and easily accessible by authorised staff without having to maintain an Exchange eMail account.

General File Data Storage

Where your Word, Excel, Powerpoint, images and other files are kept is harder to determine.

Where your staff and users are on the road, working from multiple offices or from home regularly and they need to share data across the organisation we would recommend having your data file server in a Private Cloud hosted environment as this gives everyone equal access to the data and utilises the host providers’ high speed internet connection at our data centre. This takes the load off the internet connection at head office.

Where there are users who work with high resolution graphics files we would recommend either an in-house server or an in-house Managed Service (in-house hosted file server) as high resolution graphic files tend to be difficult to work with over an RDP session.

Where all your users are in one location with only occasional remote access requirements any of the four models can work and the decision comes now down to other factors such as internet connection speed and quality, cost, end user experience, security & trust.

If you do not have access to a good quality high speed internet connection we would not recommend either a Private or Public Cloud hosted environment and suggest that either an in-house file server or in-house Managed Service (in-house hosted file server) would be required.

We would recommend between 0.5 & 1.0 mbps bandwidth for each user and the connection should be an un-contended connection. An ADSL or ADSL2 connection for more than 4 or 5 people is not acceptable and even at this level because the connection is a shared connection the quality and speed cannot be guaranteed or controlled. An MPLS Layer 2 connection that creates a private tunnel between your offices and the data centre is ideal as this provides more control over the connection allowing you to manage and prioritise the traffic running over the connection.

Where capital expenditure budgets are restricted the in-house file server option would normally be ruled out as even a basic file server environment will start at around $10K to $15K once licensing, build and implementation services are factored in.

End-user experience is a very subjective issue, working locally on your PC or laptop accessing data on a local server is always going to deliver the best end-user experience as this removes potential bottlenecks that can arise with Private & Public Cloud hosted environments. But with good quality internet connections and either web based or thin client interfaces for your applications, these issues are diminishing.

The issue of security and trust is again difficult to quantify and judge, despite what many would think. A Private Cloud hosted environment is going to be more secure that your in-house file server. The physical security around our data centre, the redundant services and the firewalls in place make the data centre far more secure than your office. The question of trust comes down to the relationship you have with your host provider. You will not get this with a Public Cloud host provider.

Specialist ERP, Accounting and Other Database Applications

The setup of applications like SAP B1, Epicore, MYOB Exo, Dynamics AX, X3 or other database applications in a Private Cloud hosted environment is becoming more and more common. The reasons for this are many:

  • These systems usually require higher spec server environment making the in-house file server cost greater
  • The applications are designed to provide a good end-user experience either via a browser or when used via an RDP server
  • Setup costs are reduced as the Private Cloud hosted server is faster and cheaper to deploy and the software application provider and host provider work together to deliver the solution in a more efficient way.
  • Support by the application is easier at the software application provider has ready access to the system at any time.
  • Upgrades are easier to manage as the host provider can provide a test server to run the upgrade without compromising the live system which can then be converted to the live system following UAT. Once the test server is converted to the live server the previous live server can be decommissioned.
  • The Private Cloud hosted file servers are fully managed by trained technical staff which means only experienced IT personnel have access to the servers. This creates an environment where the file server is under very strict control and therefore the risk of problems are substantially minimised.

This article was written by QBT Consulting. Below are the services they provide:

Qbt Consulting is 100% owned and managed by Ivan Nisbet and has been operating as an out-sourced IT Services business since 1997. Currently, they have 25 staff working out of their Frenchs Forest offices on the Northern Beaches in Sydney. Since 2008 Qbt has been building up its Private Cloud hosting services to sit alongside the existing help desk, IT Infrastructure and Managed IT Services. Qbt has in excess of 160 Private Cloud hosted servers running in our data centre facilities at Equinix. Each of these Private Cloud hosted servers has been individually designed and configured for each client to meet the specific needs of the business. Qbt’s Private Cloud hosted servers are fully managed and administered by Qbt’s technical team as part of the hosting server agreements and are fully backed up on-site and off-site every night. Qbt can also provide in-house Managed Services (in-house hosted file servers) if required under the same model as our data centre servers. Qbt can also provide in-house file servers where Qbt designs, sources, builds and implements the in-house file servers and can then provide a file server administration, management and off-site backup agreement to deliver a completely worry-free server environment. Qbt can also provide help desk support with unlimited access to its help desk for end-user support as well as on-site support for any IT related issue on a retainer, time & materials or project basis.

There is finally an ERP product that gets it

There is finally an ERP product that gets it, that embraces Power Pivot, Power BI, and the more than 800 million users of Microsoft Excel.

“What Power Pivot did to Excel, Acumatica is doing to the world of ERP”.

Acumatica recently announced the ability to securely connect to Acumatica ERP data through OData.

This is huge. It’s as if two worlds are colliding, creating a good kind of explosion.

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Kilimanjaro utilises GoToMeeting® to host online meetings with up to fifteen people. We use the technology to reach contacts in remote or interstate locations, saving both time and money for Kilimanjaro, our clients, and our prospective clients.

GoToMeeting® is only one example of the way we help improve efficiencies through technology. We have been developing an account with GoToTraining® in order to provide training, webinars and conferences to a broader range of our clients. GoToTraining® allows Kilimanjaro to easily broadcast webinars, meetings and training courses to as as many as 25 remote users.

What’s even better is that these online meetings can be joined instantaneously from multiple sources; MAC®, PC, iPad® , iPhone® and Android devices are all compatible.

By using these web conferencing tools, Kilimanjaro ensures that we can consult from anywhere, at any time that is convenient for our clients and prospects.

Typically, a GoToMeeting® or GoToTraining® would follow one of the two following options:

1. An email will be sent detailing your meeting/training and the link you need to follow to attend your session. The email will also include a unique Meeting ID code and an optional phone number if you would like to call in instead of listening via a computer

2. The Kilimanjaro team member will advise you to visit the GoToMeeting®/GoToTraining® page directly and enter the unique Meeting ID

LogMeIn® | Remote Access to Desktops

Kilimanjaro frequently uses LogMeIn® solutions when providing support services to our clients. The system allows remote control access, file sharing, systems management, data backup and most importantly real-time client support.

Our Support team use LogMeIn® as a quick, efficient and effective way of providing support to our clients. By using a simple process, Support members can remote in to our client’s PC or Mac to assist in training and troubleshooting. By having access to the user’s computer, the Support team are better able to clarify the issue and find a solution.

Better still, by watching the way users interact with MYOB EXO, Support are given the opportunity to understand the issue in the client’s specific environment.

If a Support team member suggests a LogMeIn® session, they will run through the following instructions with you:

1. Open your web browser
2. Go to

3. You will be provided with a unique 6 digit pin by the Kilimanjaro team member
4. Enter your unique pin and click ‘Connect to Technician’

5. A pop-up will appear asking you to either ‘Run’ or ‘Save’. Click ‘Run’
6. A second pop-up will appear. Click ‘Run’ again

7. A third pop-up will appear informing you that you are connected to the Kilimanjaro team member
8. The final prompt will ask you to allow permission for the Kilimanjaro team member to click and access your screen

Kilimanjaro Wins MYOB award

Melbourne, Australia – Thursday 5 March 2015:

This leading implementer of MYOB EXO Business software in Australia, Kilimanjaro Consulting, has been awarded with the MYOB Enterprise Solutions Excellence in Business Development Award for 2014.

The respected award recognises the business that has generated the greatest success in sales for MYOB EXO in Australia. The prize is a five-day all-expenses paid trip to Hamilton Island for two people.

MYOB General Manager, Industry Solutions, Andrew Birch congratulated Kilimanjaro, saying “Kilimanjaro Consulting has been a long standing partner of MYOB and their continued growth in sales is extremely impressive. They are very deserving of this award, and we are delighted to be able to recognise their outstanding work.”

Ronnie Baskind, Kilimanjaro Consulting said “As a business, the best decision we made was to specialise, and to choose MYOB as the software we specialise in. It is a great partnership and our results bear testimony to that. This is the fourth consecutive year that we have received an award. The tribe is happy.”

Kilimanjaro Consulting was formed in 2006 out of a need to meet the growing demand for specialist services to plan and manage the implementation and support of business software. Over 10 years later, Kilimanjaro Consulting has become a premier implementer of MYOB EXO Business software in Australia.

For MYOB product information, research results, business tips, discussions, customer service and more visit the MYOB enterprise webpage, or its The Pulse BlogLinkedInTwitterFacebookInstagram and YouTube.

For MYOB Enterprise Solutions Partner Award winners images, click here








For further comment or other information please contact:

Saba Chowdhury
PR Specialist, MYOB
P: (02) 9770 9055
M: +61 429 605 963