2019 Annual Tribal News

End of Year Message

The end of 2019 approaches, and we move towards the start of a new decade. It also marks 20 years since the Y2K scare and the introduction of GST in July 2000. These were the triggers that led Australian businesses to rapid computerisation. Since then, software and hardware have become more and more sophisticated and capable. The rapid evolution of technology over these 20 years has and continues to have, an enormous impact on business efficiencies.

2019 was, for Kilimanjaro, the year that we brought back the voice of the client. We realised that our processes worked for us, but not necessarily for our clients. We made a determined effort to listen to the clients’ voices, and we committed to improving our service. This is an ongoing initiative.

Our MYOB Advanced team came of age, delivering the largest project in Kilimanjaro’s history. Phase 1 of an MYOB Advanced implementation for a large Australian software house was delivered on time and on budget. Well done to the team involved. Phase 2 and Phase 3 are still to follow.

You will no doubt start seeing the benefits of the Enprise / Kilimanjaro Joint Venture. Together, we are over 100 consultants strong. This is a highly skilled team, with decades of experience in accounting and ERP systems.

The poor state of the economy, both State and Federal, will be impacting on our clients’ businesses as it is impacting on ours. I believe that businesses invest in their systems when they are optimistic. At the moment, there is not a lot of optimism around. This is a good time for businesses to focus on efficiency, and our teams are here to guide you through simple or complex improvements.

To those of you that celebrate Christmas, wishing you all a very happy Christmas. To everyone, wishing you a happy festive season and a great 2020.

We once again look forward to serving you in the years ahead.

Ronnie Baskind,

Managing Director

#ClientFirst initiative

Kilimanjaro has grown rapidly over the past decade and retains its position as the largest MYOB Enterprise Solutions partner. Our philosophy of being “farmers, not hunters” means that we put our clients first. Sometimes, the voice of the client gets lost as a company grows. Processes and procedures are put in place that suits the company more than the clients. With a realisation that we need to avoid going down the path of bureaucratisation, we launched an initiative, #ClientFirst, to guide all of our decisions in the company. This was supplemented by implementing a Net Promoter Score (NPS) survey, using a modern tool called AskNicely. Our goal is an NPS greater than 30 in every department. We take the feedback from the NPS survey seriously and evaluate our processes against this “voice of the client”.

The #ClientFirst initiative has been supported across the company with enthusiasm and excitement. Scores are going up, and we are currently rated as +33 across all departments. Plenty of room for improvement. The lessons from the high-performing departments are being used as a guide to improving the lower performing ones. This has been a truly successful initiative and one that will prove the adage that if you look after your clients, your clients will look after you.

Diamonds are Forever

Back in 2016, Kilimanjaro became MYOB’s very first Diamond Partner. Consistency and excellence is something that we strive for, so this year, when we were awarded MYOB Diamond Partner status for the 4th consecutive year, we knew that we were doing something right. This is the highest possible MYOB Channel Partner status. At the start of our journey in 2005, we set ourselves a “big, hairy, audacious goal” of being the premier partner. We have truly earned this designation. We are proud of everyone who contributed to our continued success, and we will strive to keep up our winning streak!

Excellence in Business Development 2019

The 2019 MYOB Partner Conference, held this year in Noosa, Kilimanjaro was honoured to receive the award for Excellence in Business Development Australia. Although economic conditions in Australia have been tough, our marketing and sales team came up with the goods again. Kilimanjaro welcomes competition as it keeps us on our toes, and these awards bring us back to the reality that we have to continue to do better, as the competition in our markets hots up.

Our people are our greatest asset

As a company, we live and die by our Golden Rules. These are not just some trite aphorisms but are embedded in the way we do things at Kilimanjaro. A professional services company is only as good as the professionals in the team. Our recruitment processes are robust and diligent, and every one of our Sherpas has been carefully selected. The term “best of the best” would not be out of place. Our journey to the top would not have been possible without our talented Sherpas, who always “sharpen the spear”-, and strive to do better. It is this mentality and tribal culture that has allowed us to succeed and provides a solid foundation to ensure that we maintain our levels of excellence far into the future.

 

 

MYOB Exo and MYOB Advanced User Groups

Kilimanjaro has been the proud sponsors of the Exo User Groups for the past five years, and we have been excited to witness the tremendous growth of these events over the past two years. The MYOB Exo and MYOB Advanced User Groups, (the latter only being introduced this year) have helped users come together to learn more and share insights and opinions about the products. With almost 350 registrations across the nine User Group events in both Australia and Auckland, 2019 has proven to set a high bar in the event’s evolution. To seek more information about the User Groups, or to join the on-line equivalent, visit our User Group Page.

 

Two new training courses: Generic Inquiry Report Writing and MYOB Exo Business Report Writing

Our focus on end-user training as a tool for disseminating and sharing knowledge has always been something that differentiates Kilimanjaro from our competitors. To keep up with growing demand, we have just expanded our repertoire of training courses. Additions to our MYOB Exo Business Report Writing course, as well as the MYOB Advanced Generic Inquiry Report Writing course, have been introduced to ensure that the attendees of our training courses walk away with practical knowledge of report writing. In addition to these, we have a host of educational training courses coming up in 2020, and we invite you to review them here.

CSR – R U OK Day and Movember

At Kilimanjaro, we understand the importance of corporate social responsibility (CSR) and immerse ourselves in many different activities, hoping to make a difference to the communities we operate in. Within our workplace, we actively promote causes that help members of our tribe connect, and we look at ways to create a supportive environment.

Who Kilimanjaro Supports

  • Organisations where we feel we can make a meaningful contribution
  • Charities that represent and defend the interests of their beneficiaries
  • Foundations that are efficient in their use of resources
  • Those which have a positive impact on the communities we interact with

The tribe got together with a couple of furry friends to reconnect in a friendly environment for our annual R U OK? Day morning tea. We pride ourselves on maintaining a close-knit organisational culture. With every step towards removing the stigma around mental health, that supportive culture blossoms even further into something truly priceless.

We also participated again in the Movember Movement in support of men’s health, with a group of Sherpas either growing out their beards/moustaches or running 60kms during the month. We are so proud of the committed individuals who contributed to helping change the lives of so many. You can see more about Kilimanjaro’s results here, but for now, it’s time to hit the showers!

Read more about our CSR activities here, but the following deserve a special mention!

Chugg Entertainment Case Study

One of our notable achievements this year was implementing MYOB Advanced for the Australian based, globally renowned music company: Chugg Entertainment. Chugg has worked with internationally recognised acts such as Elton John, Alanis Morissette, Santana, Robbie Williams, Coldplay and Radiohead. Chugg Entertainment needed a system that could give them complete oversight and control over their projects and events. Once we understood their requirements, we proposed MYOB Advanced as an integrated solution. A big plus was the MYOB Advanced mobility, which would solve their problem of entering data and providing project accounting on the road.

Post-implementation, Chugg was able to save a considerable amount of time by eliminating manual processes. They were able to build confidence in their intercompany financials, and can now focus on the things that mattered. To read more about this successful partnership between Chugg Entertainment, Kilimanjaro Consulting and MYOB Advanced, access the full case study here.


 

Sneak peak into our new website

They say good things get better with age. After 13 years, our corporate image was looking a bit dated, so we embarked on a brand “refresh” to better reflect our alignment with cutting-edge technology. Our renewed appearance and sense of self will soon be reflected on our website. We have embraced modern website aesthetic, making it more user-friendly for our existing clients and more attractive for our future ones. We hope that our new design will help those who require our services to find their way to the solutions they need.

Add-on products (Velixo)

In the spirit of “sharpening the spear”, we continuously test innovative, promising third-party software to add to our connected services product repertoire. This year we’ve partnered with the Excel©-based reporting tool, Velixo. Developed exclusively for MYOB Advanced / Acumatica, this software allows CFO’s and accountants the ability to create reports using a seamless connection to MS Excel©. For more information on this great pairing, please visit this page to learn about how this add-on product can change the speed and ease with which you can create dynamic reports.

Client Referral Competition – Tokyo!

Without our clients, we would not have a business. To reward our clients for being such strong promoters of Kilimanjaro, we run a Client Referral Competition that encourages our clients to refer us to other businesses who might benefit from our services. This time around, aligned with the launch of Project Tokyo in MYOB Exo, we are allowing a lucky winner to experience 3 nights in the cultural phenomenon that is Tokyo City, (or to enjoy Australia’s most collectable wine with 6 bottles of Penfolds Grange). This competition will be running until April 2020. The winner will be announced at the end of the next round of MYOB User Groups. To read more or to make a referral see our Client Referral Competition page here. Good luck to all our amazing clients!

Corporate Video

We are very proud to have officially released our new corporate Kilimanjaro videos. These videos illustrate who we are, what differentiates us, and how we make ERP implementations successful. The videos were created to give the audience a wider perspective of our company and its Core Purpose. They also showcase the tribe that works behind the scenes to make Kilimanjaro the leading MYOB Partner that is it today. Watch these short videos to learn more about who we are, what we are about, and how we play our part in helping businesses achieve their own goals.

Growing the Tribe

Our business is a living organism, with new Sherpas joining us and others moving on to new challenges. Building a team is the largest challenge facing mid-market businesses, and Kilimanjaro is no different. More work needs more people. New technology needs new skills. We have had steady growth this year with more Sherpas joining the tribe to contribute their expertise.

  • Samantha Cramer: Marketing Assistant
  • Diego Sing: Projects Consultant – Development
  • Brent Blumberg: Consultant – Strategic Account Management and Connected Services
  • Aldrich Lazarte: MYOB Exo Support Consultant
  • Julie Turner: Implementations Consultant
  • Leo Wong: Network Administrator
  • Sharon Zadeh: Projects Consultant
  • Laura
  • Ayessa
  • Alia Tropiano

Farewells

We like to instil the ideology ‘once a part of the tribe, always a part of the tribe’, so that when the time comes to say farewell, we feel that we aren’t losing the connections we’ve made. We wish those who have moved on all the best in their new endeavours.

  • Saadoun Baydee: MYOB Exo Support Consultant
  • Jen Gee: Network Administrator and I.T. Coordinator
  • Radika Lee: Senior Consultant – MYOB Advanced
  • Ralph Reyes: Consultant – Strategic Account Management and Connected Services
  • Chris Bogucki: Senior Consultant – Implementations
  • Graham Bowers: Consultant – Enterprise Solutions

Summit Review – Tim Reed

This year marked our 10th annual Kilimanjaro Summit, where Sherpas from both Australia and New Zealand gathered to discuss the past year and make inputs into the plans. The theme for the summit was: “The Journey to the Destination” We were lucky enough to hear from Tim Reed, the CEO of MYOB, as our Keynote speaker. He inspired us to think about the journey, rather than just the destination itself. After various presentations and team building activities, the Summit proved that our Sherpas are willing and capable of continually sharpening the spear. There was a host of innovative ideas for improving our business over the coming year.

Kilimanjaro Consulting
 

Enprise Joint Venture

At our Kilimanjaro Annual Summit, we tapped into Tim Reed’s keynote address and defined the destination of our joint venture with Enprise. Tim’s presentation came at the perfect time, as Kilimanjaro moves towards operating as a single entity with Enprise. Enprise Group is an NZX listed entity, and the idea of closer co-operation in an environment of increasing competition holds enormous benefits for our clients.

 

E-Book: Making your way through the ERP selection process.

Anyone who has considered Enterprise Resource Planning (ERP) software can tell you of the complexities involved in making the decision. With a host of software choices, consulting firms and price matrices, it’s easy to get lost and confused. To help demystify the process, we created an E-Book which will guide potential ERP buyers through this turbulent decision-making process! You can access this book here, and we look forward to doing our bit in helping you scale new heights.

Changes at MYOB

During May 2019, US-based private equity giant KKR completed its $2 billion acquisition of MYOB. A change in ownership is always an uncertain time, but during the past few months, we have received very encouraging signals that KKR sees the MYOB Enterprise division as a high-growth area. As such, it is likely to receive more attention within the larger MYOB group. This will no doubt have enormous benefit for the products we support, both in terms of product development and marketing spend. We look forward to continuing our strong relationship with MYOB over the coming years.

Draw a line under it and move on

“One thing I admire about accountants is their ability to digest bad news. Close the month; the period; the year; draw a line under it and move on. Make sure that the next year is always better than the last. Learn from your mistakes, don’t be scared to try new things, and keep moving forward. Thank you to all of our wonderfully supportive clients for being part of our tribe. Thanks to our alliances and suppliers for trusting us to fly their flags. Thanks to our Sherpas for making this a very special and unique company, and thanks to their families for their silent support, tolerance and patience.”

 

 

 

Highlights from the MYOB Advanced User Groups

Kilimanjaro is proud to support our clients in all aspects of their Advanced journey, including training materials and ongoing support. We also encourage users to attend helpful events where we share our insights and information about the product. This year, Kilimanjaro were sponsors of the very first MYOB Advanced User Groups. The events provided the opportunity for all users, (or anyone seeking a more complex ERP system) to get together, learn helpful tips and tricks and share thought leadership to improve business efficiency.

These half-day events were held during September and October, in Melbourne, Canberra, Sydney and Auckland NZ. The events guide users to maximise the software’s potential and assist their businesses to improve efficiency.

Missed out? Here are some key takeaways from the Sept-Oct 2019 events.

1. The Benefits of MYOB Advanced Upgrades

MYOB regularly releases updates to MYOB Advanced so that users can benefit from improved functionality. With this in mind, we previewed the latest 2019.1 update at the User Groups, with exciting functionality including:

  • Significant new features within Generic Inquiries to improve reporting and visibility of information throughout the system. This customisation is also available to the list view of entities/records that is available.
  • A new company/branch selector menu
  • Improvements to colour scheme to enable different colour selection across Companies and Branches.
  • New Warehouse Management System (WMS) functionality within the MYOB Advanced mobile app.

New releases always include some exciting new functionality. To find out more about 2019.1, visit our MYOB Advanced version release history here. Alternatively, you can give us a call to discuss how to make the most out of the newest version.

2. e-Invoicing and reducing laborious manual processes

An e-invoicing initiative was announced by both the Australian and New Zealand governments in February 2019.  It is estimated it will save businesses approximately $30 billion in transaction costs in the first 10 years.

As a government-sponsored initiative, we can expect grassroots support from a range of ERP and accounting systems vendors. A world with significantly reduced manual data entry and paper is something we can all celebrate.

MYOB Advanced is well suited to comply with this new initiative, once it gets going. Thus, we look forward to the efficiencies and additional value this will bring to MYOB Advanced users.

The desire for efficiency was a consistent theme across the User Groups, with many success stories focusing on automation and integration. Any manual processes in place within a business presents an opportunity for business process improvement.

3. Improved financial reporting through Velixo

There are many opportunities for us all to improve the visibility of information and reporting available within our businesses. One of the areas we regularly hear needs improving is financial and board reporting.

Operating within Microsoft Excel, Velixo is a General Ledger and project reporting tool that is fully integrated with MYOB Advanced. It provides MYOB Advanced users flexible financial reporting at their fingertips with the ease of familiar tools. The Velixo Excel® add on provides more than 45 functions to pull through general ledger and project data from MYOB Advanced.

4. Ensuring MYOB Advanced evolves with your business

A common theme at the MYOB Advanced User Groups was a lack of awareness of many features within the software. This is often due to insufficient training. A significant reduction of knowledge and efficiency comes with staff changes, leading to frustration for users. For this reason. we strongly recommend ongoing training to ensure that MYOB Advanced is being fully utilised by all users.

Kilimanjaro provides training to fit every business’s individual requirements. To find out more about our range of Training alternatives, check out our training options here.

Particularly if your business is evolving, consider engaging Kilimanjaro for a business process improvement project. Kilimanjaro’s Business Process Improvement methodology begins with an on-site visit to ensure a collaborative approach and to identify your own goals and objectives. Finally, we always use industry best practice when putting process improvements in place.

Bank Feeds in MYOB Advanced

MYOB Advanced moves businesses to the cloud, allowing users to get the benefits of flexibility, scalability and mobility. This ERP software is designed to put all your processes in one place. Now, with Bank Feeds as the latest significant feature, users are able to connect to MYOB’s bank feeds service which links you to both Australia and New Zealand’s leading financial institutions.

Bank Feeds automatically imports transactions from your bank or financial institution directly into the MYOB Advanced database. This eliminates the need to import transactions manually. Thus, your business can save precious time and effort by having this process taken care of automatically.

Benefits of Bank Feeds in MYOB Advanced:

  • Save valuable time with more secure transactions
  • Speed up reconciliations – eliminate manual tasks. Synchronise your accounts and import both your credit card and business transactions with a simple click
  • Create your own rules – bank feeds rules speed up data entry and save  you time
  • Accurate and secure details – all customer details are secure as Bank Feeds are completely compliant with ASIC and banking rules

How do I access Bank Feeds in MYOB Advanced?

Bank feeds are accessible to all MYOB Advanced users. They are a great innovative software tool to make better use of your time and to improve efficiency in your business.

To access bank feeds, register for two-factor authentication (2FA) account. 2FA will maintain your security and safeguard your bank details and transactions. If you are an MYOB Advanced user and aren’t already using 2FA, you can click here and follow these steps to register. Alternatively, you can, of course, contact our MYOB Advanced team for further assistance (Advanced support link here).

Bank feeds step by step

Step 1:
Apply for Bank Feed, as per the instructions in below screen

 Bank Feeds Step 1

 

 

 

 

 

 

Step 2:
Track Bank Feed Application by refreshing until it reaches Bank Feed Ready status

Bank Feeds Step 2

Step 3:
Once the bank feed application is ready, select the required Bank Feeds and import bank transactions by clicking Import Selected Feeds

Bank Feeds Step 3

Alternatively, you can access bank feeds via import back transactions screen as well as process bank transaction screen to make bank reconciliation process more efficient

Bank Feeds Step 4

Lastly, ensure that you are an authorised MYOB user. Above all, if you are not sure, don’t worry. We can help you out with this too! Just give us a call on 1300 857 464 and take this step towards managing the complexity in your business.

For even more information, watch the video here.

Highlights from the MYOB Exo User Groups

The MYOB Exo User Groups are a great chance for MYOB Exo users to get together and an opportunity for anyone researching an ERP system for a more complex business. The team at Kilimanjaro Consulting support initiatives that encourage thought leadership ideas to improve efficiency in businesses. For that reason, we are proud to be a major sponsor of the bi-annual MYOB Exo User Groups.

These half-day events were held during September and October, in Perth, Melbourne, Canberra, Sydney and Auckland NZ. The events are extremely valuable. They guide users to maximise the software’s potential and ultimately assist businesses to improve efficiency.

Missed out? Here are some key takeaways from the Sept-Oct 2019 events.

1. Project Tokyo – MYOB’s commitment to the ongoing development of MYOB Exo

As an MYOB Exo user, you want to have the assurance that your software is going to be future proof. This is exactly what Project Tokyo provides. Project Tokyo is the culmination of nearly 18 months of effort at MYOB to ensure the product is positions well for the next phase of both software functionality and evolution. Therefore, this project has strengthened the foundations of MYOB Exo, with a focus on the data security, stability, future-proofing and ease of deployment.

As a part of this development, MYOB has upgraded and rationalised both the development platform and its components. This rationalisation will hugely increase productivity within the MYOB software development teams, increasing the velocity of product delivery, as well as the quality.

2. e-Invoicing and reducing laborious manual processes

The e-Invoicing initiative announcement by the Australian and New Zealand governments in February 2019 is an exciting initiative estimated to save businesses approximately $30 billion in transaction costs in the first 10 years.

As a government-sponsored initiative, we can expect grassroots support from a range of ERP and accounting systems vendors. A world with significantly less manual data entry and paper is something we can all celebrate. MYOB Exo is well suited to comply with this new initiative, once it gets going. Therefore, we look forward to the efficiencies and additional value this will bring all MYOB Exo users.

The desire for efficiency was a consistent theme across the User Groups, with many success stories focusing on automation and integration. Any manual processes in place within a business presents an opportunity for Business Process Improvement.

3. The importance of MYOB Exo upgrades

MYOB regularly releases updates to MYOB Exo so that users can benefit from improved functionality and bug fixes. Upgrading is an easy way to improve efficiency in your business. Though an upgrade may seem like a costly and disruptive exercise with little benefit, we encourage our clients to upgrade for compatibility, added functionality, and consistent training to improve user experience. All users are already paying an annual license fee, and the only additional cost to the upgrade is the consulting. To find out more about the importance of upgrading, visit our page here.

4. Ensuring MYOB Exo evolves with your business

A common theme at the MYOB Exo User Groups was the number of users who had insufficient training or handover. As a result, there is a significant degradation of knowledge and efficiency, leading to frustration for users. We highly recommend ongoing training for new staff to ensure that they are utilising MYOB Exo to its utmost capability.

Kilimanjaro provides both onsite and classroom-based training to fit every business’s individual requirements. To find out more about our range of Training alternatives, check out our training options here.

If your business is evolving, consider engaging Kilimanjaro for a business process improvement project. Kilimanjaro’s Business Process Improvement methodology begins with an on-site visit to ensure a collaborative approach and to identify your own goals and objectives. We always use industry best practice when putting process improvements in place.

We can advise on add-on products (Connected Services) that can be integrated with your MYOB Exo system to ensure your processes are being completed efficiently. Here is a list of add-on products that have tailored functionality for specific business needs. Give us a call on 1300 857 464 to discuss your businesses needs.

Above all, the MYOB Exo User Groups are a chance for the MYOB Experts to share their insights and to keep you informed about updates, features and business process improvement news. Don’t miss out on these valuable, free events. The next round of User Groups is coming up in February-April 2020. Make sure you receive our exclusive early invitations by subscribing to our newsletter. For any other queries, make sure to get in touch with your trusted advisors, contact us here.

Strategic Business Owners Winning the Race to Success

Strategic owners winning the race to success - Kilimanjaro Consulting

Seasoned racegoers will know that the winner seldom leads the race from the starting gun. It is the job of the jockey to think strategically. They have to gauge the relative strength of competitors. They have to take into account the external factors such as the condition of the race track. In business, the business owner performs a similar role. They have to take into account all factors, internal and external. Then, create a strategy that will get them first past the winning post. Of course, this does not happen in an instant. Years of breeding and training go into creating a winner.

In addition to the horse and jockey, there is always a team of breeders, vets, lorimers, groomers and farriers that focus on preparing the horse for the big race. To create a winner, every one of these people needs to be an expert in their field. Not only must the horse be prepared for the race. The owners, the jockey, the course stewards, the bookmakers, the caterers, the facilities management all have to be up to a high standard to ensure a successful race day.

In the same way, business accounting software is just one element in the mix that makes a successful company. A lot of hard work from many people in your team goes into getting all elements to combine and win the race.

Preparing for Success

As race day gets closer, you need to make decisions that are going to be critical to your chance of success. There is also a certain sequence in the way things need to be done. In business, the race is a long one, like the Melbourne Cup.

While choosing the winning horse can be left to luck, with business accounting software you can reduce your risk of selecting the wrong horse by getting advice from the experts.

You need to prepare your business to make sure it is ready for the software system you select. Simply implementing a new business accounting system on its own will not win you the race. Your company processes, systems, responsibilities, procedures and people all work together to win the race. Read more about the ERP journey you should take to ensure success.

Understanding your competitors

Business is about competitive advantage and business accounting software is one of the tools you can use to improve this. You need to know the areas in which you are weaker than your competitors in order to focus on improving these.

The first steps in preparing for new business accounting software is the selection of the software itself. Kilimanjaro selected MYOB as their strategic partner in Enterprise solutions. Not only are the solutions localised for the Australia and New Zealand markets, but they are best of the breed.

Strengths and weaknesses

Each business is unique and each software package has a unique set of functionality that suits a particular business. The vendors of the software will know the relative strengths and weaknesses of the software packages they support. As an example, MYOB Exo is extremely strong in inventory-based businesses, job costing and integration. It is suitable for bills of materials, but not for complex manufacturing. MYOB Advanced has its major strength in general ledger-centric businesses. The preferred method of deployment is also a consideration. For some businesses software as a service (SASS) is essential while for other businesses this may not be possible.

Make sure you talk to a reputable channel partner who will be upfront with you about the strengths and weaknesses of each of their products. Beware of the Tout.

Pacing yourself to the finish line

The structure of the software also needs to be understood. If your business requires segregation of responsibilities, you need a software package that has been built to enable this. On the other hand, if your business has not yet reached a stage where this is necessary, you will be much better off with a permission-based structure. MYOB Advanced has been created from the ground up with segregation of responsibilities. Smaller businesses will find this frustrating while larger businesses have this as a basic requirement.

Once you have selected the product, the hard work begins. Most implementers will have a structured methodology. This series of steps will comprise a design phase (or discovery phase), a build phase, a user acceptance testing phase, and a go-live phase. Implementers with a track record of success will follow their methodology to reduce risk and to ensure a successful outcome.

There is no point in entering a horse into a major race unless it is well prepared, ready and has an equal chance of winning. Our team at Kilimanjaro will not let you go live with your ERP system until we are confident that you are well prepared. We will be there with you every stride of the way.

Considering winning the race to success in your business? See how MYOB can grow with you and your requirements. Download our free PDF’s below.

Don’t leave the future of your business to luck. For any questions, give us a call on 1300 857 464.

MYOB Exo Bank Feeds

Bank Feeds in MYOB Exo automatically matches transactions from your financial institution into MYOB Exo. This can save you copious amounts of time as well as significantly reduces the risk of human error and manual work. If you deal with hundreds or thousands of transactions in your business, make sure you have Bank Feeds set up in MYOB Exo! Heres how…

Bank Feeds in MYOB Exo

MYOB Exo is a powerful Enterprise Resourcing and Planning system. New functionality means that you can connect easily and securely with most banks.

First of all, let’s take a look at the Bank Feeds feature in MYOB Exo. How many transactions a day does your business need to track? Hundreds? Thousands? Maybe even more? MYOB Exo Bank Feeds allows you to automatically match the transactions in your MYOB Exo Business database with the transactions in your bank account. The bank provides you with an electronic list of transactions, so you can create rules in your system to match these transactions based on dates, amounts, reference numbers and account numbers. In summary, Bank Feeds provide a simple way of keeping accurate and up-to-date accounting records, allowing simpler and faster reconciliation of your bank accounts.

 

 

 

Setting up Bank Feed in MYOB Exo

Before you can begin using the Bank Feeds window to match transactions, you must set up MYOB Exo to allow the importing of bank feeds.

In order to connect to the Bank Feeds service, you will need to set up a “my.MYOB” account.

  • To set up the MYOB Exo Business system for bank needs, you will need to enter your BRN (business reference number) which uniquely identifies an Exo Business database.
  • For new MYOB accounts, you will need to contact your partner for the BRN.
  • Once you have received this, you will be able to set up individual bank accounts to access via Bank Feeds.
  • Finally, you can set up any rules that you want to apply to the matching of bank feeds transactions.

Watch the video below for an introduction to MYOB Exo Bank Feeds:

Need help with?

At Kilimanjaro, we are here to understand and improve your business processes.  Whether you are already running MYOB Exo or are considering using it in your business, you are in safe hands with Kilimanjaro. For more information, please get in touch with us. You can call 1300 857 464, e-mail [email protected] or fill in the contact form below.

Chugg Entertainment

One of the greatest benefits of our role as MYOB implementers and specialists is seeing how businesses grow, improve and succeed with the right ERP system in place. It was a pleasure implementing MYOB Advanced for Chugg Entertainment and gives us a sense of satisfaction knowing that their systems, accessibility and overall performance have improved.

MYOB Advanced for Chugg Entertainment

Who is Chugg Entertainment?

Chugg Entertainment is an Australian-based global company with a legacy of over 50 years in the music industry. Operating in the entertainment industry, they take pride in developing an artist’s career internationally through innovative promotions, tours and special events. Ever heard of Robbie Williams, Coldplay, Bob Dylan, Radiohead or Dolly Parton? Chugg Entertainment has worked with all of these internationally recognised artists and more around Australia, NZ and Asia.

What problems was Chugg experiencing?

Chugg Entertainment needed a system that was going to give them full control and oversight over their high-calibre events.  Kilimanjaro quickly recognised that the Chugg Entertainment team worked in a fast paced environment with some of the world’s biggest musical acts. This meant they needed to have complete control and absolute confidence in their systems. Dealing with so many individual events each year, Chugg found that they had outgrown their accounting system,  MYOB AccountRight. Their business needs were changing which required a more complex system. They needed a solution that would offer project accounting for their tours and simultaneously reduce manual data entry. After assessing the needs,  Kilimanjaro felt confident that MYOB Advanced would be a great solution to overcome the challenges.

Tailoring MYOB Advanced to  Chugg Entertainment’s needs

It was clear that Chugg needed a system that would be able to handle their current and future needs, giving them full visibility and instant access, even remotely. MYOB Advanced is designed for dynamic businesses, allowing users to update reports and monitor accounts 24/7.  Therefore, Chugg is now able to access data quickly and easily, saving time previously wasted on entering data multiple times. This means more time to concentrate on running their business. Chugg’s business requirements, like all others, is specific to its unique way of doing business. Hence, the biggest challenge was to provide real-time reporting to external parties. Because of this, Kilimanjaro created a customised solution allowing data to be fed to Excel. Kilimanjaro created automated Inter Company Journals, which reduced manual data entry.

The Kilimanjaro Team are proud to have worked with such a successful business and to have crafted a solution to meet the demands of their growth. We were able to work with Chugg to identify specific and complex requirements,  and to then design a practical solution. The implementation of MYOB Advanced for Chugg Entertainment has ultimately saved Chugg a huge amount of time and effort. They have confidence in both the financial and operational aspects of MYOB Advanced. Above all, the team at Chugg can now operate on a world-class level and deliver the best services to their world-class stars.

Overall, it is vitally important to have a trusted partner who can guide you on your implementation journey. Download the detailed case study to learn more or contact us to learn how your business can benefit from implementing a new ERP system. For more examples about how ERP can transform your business, visit our case study page here.

5 things we learned from the MYOB Exo User Groups

From February through April 2019, Kilimanjaro and Enprise united as the major sponsors of The MYOB Exo User Groups. These events target the MYOB Exo User community to encourage the discussion and sharing of insights. Topics covered include MYOB Exo “need-to-knows,” useful business solutions and personal user experiences with the product. MYOB Exo is a sophisticated ERP software that allows users to have a single source of truth. Its original configuration will give back valuable time to focus on the experiences that matter.

What are the MYOB Exo User Groups?

The User Groups are an excellent opportunity to learn about the product in an innovative and collaborative way. Here is a summary of what was discussed during this round of user groups.

Topic 1: Artificial Intelligence (AI) is changing the way businesses operate today

“Business strategy and important decisions should be informed by data. It’s not good just relying on your gut feel. You need to back up your decision” – Richard Kimber

What is Artificial Intelligence?

Firstly, we started by asking, “What is it that humans can do that computers can’t?”

Then, we defined human intelligence as “the ability to acquire knowledge through learning, and to applying that knowledge to solve problems.”

Finally, we then defined Artificial Intelligence as “The use of a program or algorithm to perform a task which requires humans to use our intelligence.” It is an alternative way of doing something that would require human intelligence.

What is Machine Learning?

Taking it a step further, we discussed Machine Learning. Machine Learning is defined as “when Artificial Intelligence is programmed to follow an algorithm.”

What is Big Data?

The last component discussed was Big Data.

“It’s your business acumen, your understanding of your markets and your strategy that dictate how to apply the insights revealed by analyzing your data.”

Big Data refers not only to the vast amount of data that computers accumulate but also to the ability of computers (through Artificial Intelligence and Machine Learning) to analyse that data and to provide you with some substance to your intuition and gut feel.

Today, “humans and machines-each on their own-won’t be enough to drive businesses in the coming decades, tomorrows leading enterprises will be those that know how to meld the two effectively” – Accenture.

How can I (as an MYOB Exo user) leverage these technologies?

If you are already using MYOB Exo, these technologies can help you by improving your data capture and providing analysis and reporting. Consequently, having a Connected Business can give you access to powerful reporting and analytical tools to support your decision-making and thereby lead to improved profitability and growth.

Topic 2: The Connected Business

A Connected Business creates meaningful connections between its systems, data, and people. Therefore, when systems, staff, customers, suppliers, and partners are networked intelligently, information exchange occurs in the moments that matter.

Benefits of a Connected Business

A connected business drives new levels of productivity, efficiency, innovation, and insights. Therefore, it leads to doing better business today and sustainable growth tomorrow. As a result, a connected company will elevate the value exchanged within each interaction. It will empower staff to contribute to higher value activity, provide better experiences to their customers, and transform supplier relationships into strategic partnerships.

The connected business has four key elements: Complete control, Empowered workforce, Experiences that matter, and Real-time insights.

Complete Control means:

  • Full control over your costs
  • A single view of your financials
  • Performance analysis in real time to identify and prevent potential issues
  • Rapid response to competition and reduced impact of changes in the market
  • Effective allocation of resources to drive the best outcome for the business and for the clients
  • Management of compliance, governance, and risk through tailored workflows and business rules

An Empowered Workforce means:

  • Automation of manual processes by deploying resources to more strategic activities.
  • Empowering of your people to be more effective by giving them access to the right information at the right time
  • Fostering a more engaged workforce, empowered to add value and perform at their best, using tools that are easy to use

Real-time Insights means:

  • Leveraging data-driven insights from production through to supply, thereby lowering costs and delivering products better aligned to customer needs
  • Harnessing information you can act upon to make intelligent and informed decisions immediately.
  • Utilising deep insights into your customers to design new products and services that will drive change or disruption in your own industry

Experiences that Matter means:

  • Transforming the sales and service experience by improving the way you work with your suppliers and partners
  • Improving customer satisfaction by serving client needs faster and more efficiently
  • Establishing sufficient visibility over complex processes to optimize and adapt to changing business needs
  • Linking finance to every aspect of the operation to eliminate slow, costly and inaccurate financial reporting

How do you create a connected business?

Reducing the complexity in your processes and the line of business applications you operate will empower your workforce, so how do you do this? How can you effectively reduce the ‘friction,’ integrate your systems, and establish a single source of truth?

Certainly, the quickest and easiest results can be obtained by taking advantage of the many add-on products you can integrate into your current ERP system. Hence, it is essential to understand which ones are right for your business. Speak to one of our MYOB Exo advisors to about our portfolio of approved and accredited third-party products.

Here is a quick summary of MYOB Exo Connected Services

MYOB Exo Add-Ons Product List

Topic 3: Driving Growth Through Digital Marketing

For many years, businesses have used digital marketing to reach and influence their desired audience. Therefore, digital marketing has evolved at lightning speed, and now, digital marketing is no longer regarded as optional – but as essential.  During this round of the User Groups, we delved into digital marketing as well as marketing automation and explained how they help to put buyers in control by giving them the information that they are looking for.

Individual digital tactics can be useful, but in isolation, they won’t move the needle towards long-term success. Consequently, a more strategic, all-encompassing approach is required.

Regardless of the industry that you are in, there are multiple touch points (both online and offline) that drive your prospects towards making the decision to buy from you. The Online Marketing Institute states that it takes 7 to 13 touchpoints to deliver a qualified sales lead.

Key factors to ensuring your business can grow through digital:

  • Search Engine Optimisation (SEO) – “Over 70% of buyers won’t engage with a salesperson until they’ve undertaken their own research.” When buyers look on Google for the product or services we offer, we all want to be found. Make sure you have a long term SEO strategy in place to ensure potential customers find you when they need you.
  • Targeted communication – A shotgun approach no longer works. You need to segment your communications to prospects. You also need to make sure you are adding value through the content you deliver.
  • Video – Video is becoming an essential ingredient in any marketing campaign. – Look at your 12-month marketing strategy. Is video getting the proper attention?
  • Email marketing – While many predicted the demise of e-mail, it is staging a return in the marketing mix. An e-mail has an impact, is pervasive, and is inexpensive to execute. When executed well, email can undoubtedly be a low-cost driver of actions and revenue.
  • Social media – “Remember, the people you are targeting are individuals. They’re real people.” By including social media platforms such as Facebook, Instagram, and LinkedIn in your marketing mix, you can communicate with clients outside of working hours. The distinction between work and private life is not as defined as it used to be, thanks to the pervasiveness of social media.
  • Remarketing – This means sending a follow-up, more targeted message to those prospects that have already visited your website. (Sometimes known as “stalking”). In contrast, prospects rarely convert on the first visit on your website, and they need to be recycled through a well-considered, optimised, and segmented buyer funnel and message.

Topic 4: Business Process Improvement Methodology

The rate of technological change presents an opportunity to improve efficiency through the use of new and innovative technology.

MYOB Exo Business Process Improvement - MYOB Exo User Groups

Hence, a regular (at least annual) review of your day to day business operations will guide you to using new technology in your business. At Kilimanjaro, we have developed a Business Process Improvement Methodology, which helps our clients improve efficiency and thereby improve profitability and growth. Above all, our low-risk methodology will help you implement “best practice” in your company. With a partner like Kilimanjaro, you can be assured that you are in the safest hands.

If you have any questions or would like more information about the MYOB Exo User Groups, don’t hesitate to send us an email here on [email protected] Also, feel free to give us a call on 1300857464 .

Certainly, don’t miss out on our upcoming user group scheduled for September – October 2019. Find out what’s in store here and save your spot now!

MYOB Advanced – Tips and Tricks #1

Since the upgrade of MYOB Advanced to version 2018.1, it is now possible to generate customer statements quickly and easily upon ad-hoc requests from customers. As a result, we will demonstrate via step-by-step instructions on how to use this feature.

How to Generate Statements on Demand

All too often, a customer will request a statement up to a certain date. This may not correspond to their usual statement cycle. While in the past, this would have required some manipulation of existing MYOB Advanced reports to piece together the information required.

  1. To generate ad-hoc customer statements, navigate to the customer card and select ‘Generate Statement on Demand’ from the Actions drop-down list.

  1. A separate pop-up will prompt for a date. Enter the date for which the statement is to be generated.

**Tip: This can be dated to the date requested by your customer i.e. an earlier or later date.

Once the statement is generated, a green tick can be seen on the customer card indicating that the operation completed successfully.

  1. To view the statement that was generated, click on the ‘Reports’ dropdown option and select ‘Customer Statement’.

**Tip: All customer-related reports can also be generated from the ‘Report’ dropdown option.


This will display the Customer Statement report on screen.

Sharing Our Skills With Your Understanding

Kilimanjaro is your MYOB Advanced specialist. We bring together our skills with your understanding of your own business, to bring about improvement. Therefore our MYOB Advanced Team are dedicated to sharing tips and tricks with you. We want to ensure you are making the most of your system.

Finally, if you are unsure about generating customer statements on demand, our MYOB Advanced support team is always happy to help. Feel free to contact us whenever if any questions arise. Interested in learning more about your system and streamlining processes? Contact us today to discuss your specialised training options.

What’s Behind MYOB Advanced?

MYOB is well known for products which support smaller businesses across Australia and New Zealand. What many businesses are not aware of is that MYOB provides a range of professional ERP solutions for mid-market companies. For those with larger companies who need larger, more complex solutions, MYOB offers:

  • MYOB Exo as “your first ERP”
  • MYOB Advanced: A Cloud-based system for companies with complex structures and processes
  • Greentree and PayGlobal for larger companies seeking for extensively sophisticated solutions

All of these MYOB solutions are designed for the Australian and New Zealand markets and localised to comply with the unique requirements of each country.

The Most Popular Cloud-Based ERP – MYOB Advanced

The number one choice of mid-market ERP software in Australia continues to be MYOB.

The relatively new cloud-based ERP solution is MYOB Advanced. Its journey in Australia began in 2015. The fully featured business management system covers your entire business operations, from accounting to administration to warehouse and everything in between. Being cloud-based, it gives businesses access to your information, anywhere, anytime. Find out more about its flexibility here. MYOB Advanced is a flexible and scalable management solution, designed to grow with any Australian or New Zealand business. But what is behind this powerful, accessible software?

Acumatica to MYOB Advanced

In August 2013, MYOB sealed a multi-million-dollar deal with Acumatica – the world’s fastest growing provider of cloud-based enterprise resource planning (ERP) solutions. As part of the deal, MYOB received exclusive rights to market Acumatica under a new name within the Australian and New Zealand markets. The cloud-based ERP system is now known as MYOB Advanced. So who is Acumatica?

Who is Acumatica?

Acumatica Acumatica is a leading innovator in cloud ERP, with customers located around the world. As the fastest growing provider of cloud ERP software, they support mid-sized business delivering adaptable mobile technology enabling a complete, real-time view of businesses anywhere and anytime.

Acumatica in 2018/9

Acumatica continues to be recognised for its many achievements. The company has surpassed the 5,000th customer mark and has achieved  88% revenue growth in the past year.

“Last year was another successful growth year for Acumatica as we continued to help our customers streamline their operations, build their businesses, and realize digital transformation,” said Jon Roskill, CEO, Acumatica.

Acumatica recognition in 2018 included:

  • Highest customer satisfaction rating among all vendors surveyed as part of the Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises
  • Winner vs. three other leading ERP platforms in the G2Crowd User Satisfaction Ratings
  • Ranking Highest in Usability on the Nucleus Research ERP Technology Value Matrix for the third year in a row
  • Winner of the SIIA CODiE Awards for both Best Cloud ERP Solution and Best Manufacturing Solution
  • Winner of PC Mag’s Editor’s Choice award for the third consecutive year

The burgeoning Acumatica ecosystem has added forty-seven new Value-Added Reseller (VAR) partners in 2018. Acumatica also counts over 150 technology partners made up of ISVs and OEMs around the world. In 2019, Acumatica has been acknowledged as a visionary in Gartner’s 2019 Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises.

For more information on the 2018 Acumatica Review – Visit this page.  The product has been recognised for its resource-based pricing, intuitive user interface, and the option to use it on several popular databases such as Amazon, Microsoft and Aurora. Read more about the recent win and review here.

If your business would benefit from 24/7 accessibility, real-time information and a clear view across all divisions of your company, then have a chat to one of our friendly team members to discuss your options and how MYOB Advanced can help revolutionise and grow with your business.

What can our Melbourne Team help you with?

Kilimanjaro continues to grow and expand our team, in order to maintain the highest standard of service for our clients. We are proud to have a full team of MYOB Experts in Melbourne to be your local trusted guides. As discussed in “Meet the Melbourne Team” article, we can ensure accessibility and flexibility for our Victoria based clients with our knowledgeable team.

Why is it important to have a local guide?

At Kilimanjaro Consulting, we understand that maintaining an ERP system within a company is a long journey. Being in trusted hands makes all the difference. Whether it is understanding the ins and out of your system, having support on technical issues or access to a range of training options for your team to be able to maximise the software, Kilimanjaro is here to help.

How can we help you with your MYOB products in Melbourne?

If you are reading this, chances are your business is based in Melbourne or in a location nearby. You have either conducted some research about MYOB ERP solutions or you feel your business is ready to take the steps to improve efficiency. You might fear that you will choose the wrong implementation. Or a service partner which could cause chaos and a huge financial loss. Don’t worry, it doesn’t have to be this way. You can be in full control of your business by choosing the right people to work with.

The Kilimanjaro Tribe are driven to scale the technology mountain. Our difference is that we have a long history of successful implementations, proven methodologies and happy clients who are proud to share their stories with others. Combining our skills in business consulting, accounting and IT, the Melbourne team are in a strong position to service companies like yours.

Maintaining business growth with an ERP software

Is your business growing and you feel your systems are no longer able to cope? Have a chat with one of our knowledgeable and friendly team members in Melbourne or other convenient location. Tell us about your current business requirements and pain points so that we can guide you in a direction that suits your companies’ unique needs. We will let you know if your business is at the stage where you need to invest in new tools to help manage your company growth.

Our MYOB Experts in Melbourne can help you with any questions you may have regarding your software and will provide constant support. They will keep you up to date with the latest software upgrades as well as sharing insightful information to ensure you are getting the most out of your MYOB software.

More on: MYOB in Melbourne

As our philosophy states, we always want our clients to be as self-sufficient as possible. Guiding you and your business from the early beginnings of an ERP implementation right to the end is our goal. We have invested heavily in developing training courses that give businesses the skills to use their MYOB Exo or MYOB Advanced software confidently. Does your business have offices in different locations? Kilimanjaro has got you covered not only in Melbourne but across all of Australia. In today’s advancing world, we have a range of training options that suit every preference. Whether you prefer a classroom environment, or online or on-demand, we can cater to your preferences Want to know more? Check out our range of training opportunities in today’s advancing world or go straight to our 2019 training schedule.

MYOB Exo User Group is coming to Melbourne

For all the MYOB Exo users or potential users, we encourage you to book a spot at our bi-annual MYOB Exo User Groups. Running across Australia and Auckland, NZ, the event brings together MYOB Exo users to discuss personal experiences with MYOB Exo through customer-focused panel sessions. Our team will be discussing upgrades and connected services. The groups also feature special guest speakers who provide insights into maximising your business potential. The MYOB Exo User Group Forum is hosted in Melbourne twice a year. It is a FREE event open to ALL MYOB Exo users. Just remember the spots are limited. First in first served! To reserve your spot for the 2019 Q1 events, visit our page here.

Whether you are a current client, an MYOB Advanced or MYOB Exo user or a company that is seeking business improvement efficiencies through the intelligent use of technology, feel free to contact our Melbourne team or just drop by our Melbourne Office. Kilimanjaro’s team of MYOB experts are here to be your local guide. You may not have done it before, but we have.

MYOB Exo User Groups Q1 2019

Join the Kilimanjaro Team as we explore the benefits of a “Connected Business” in today’s digital world.

Kilimanjaro and Enprise host the MYOB Exo User Group Forums for you to gain knowledge while exchanging experiences in using one of the most popular ERP software systems in Australia, MYOB Exo. The User Groups gives us the chance to give back to our valued clients by sharing knowledge of the software, updates and newest releases with you. The User Group is also a great opportunity to meet our connected services team as well as guest speakers discussing the importance of knowing your clients before embarking on a digital marketing strategy.

We only run the forum twice a year, so get in quick to reserve your spot and join us in maximising your MYOB Exo software skills.