Cancellation Policy

We understand circumstances may change, however in order to ensure optimum availability of our classroom courses, please consider our cancellation policy

Cancellation Policy for classroom courses

  •  Bookings will only be confirmed once full payment of all training fees have been received.
  • Training fees are non-refundable and cannot be exchanged for credit.
  • Cancellations by you where course fees have been paid:
    • Attendees cancelling or rescheduling 6 or more business days prior to the course commencement must reschedule to a suitable session conducted within the next 90 days.
    • Attendees cancelling or rescheduling between 3 and 5 business days prior to the course commencement will forfeit 50% of the course fees. Attendees must reschedule to a suitable session conducted within the next 90 days. The remaining 50% of the paid course fees will be applied to the rescheduled session. Any remaining course fees must be paid in full before confirmation of the rescheduled booking will be sent.
    • Attendees cancelling or rescheduling less than 3 business days prior to the course commencement will forfeit 100% of the course fees.
    • Attendees that fail to attend will forfeit 100% of the course fees.
  • Cancellations by you where course fees have not been paid:
    • Full course fees will be payable when cancelling or rescheduling 1 business day prior to the course commencement.

Cancellations by us

  • Kilimanjaro Consulting reserves the right to postpone or cancel this course in the case of insufficient participants.
  • We will advise you one week prior to the course commencing.
  • Attendees will be rescheduled to a suitable session conducted within the next 90 days.
  • No cancellation fees will be applied.

Accolades

AwardDiamond-2x
ES-PARTNER-AWARDS-2021-RGB-Exc-Bus-Dev-Exo-AU_reversed
PARTNER-AWARD-2020-EXBUS-EXO-AU
MYOB-WARD-EXCEL-BUS-DEV-EXO-2019-AU
AwardPartner2018-2x
AwardPartner2016-2x
Excellence in Business Development 2015 AU
MYOB EXO Award 2015
AwardPartner2013-2x
AwardSolutions2012-2x
North Sydney Awards v3
Telstra Awards 2012