Posted on: Wednesday June 06th, 2012

Arcadia was founded in 1996 and acts as both an IT Consultancy and sole distributor of EIZO LCD monitors.

Arcadia had previously run MYOB Premier, which provided a solid backbone to the business. However, it failed to address Arcadia’s complex distribution needs. To compensate for information that was not accounted for in Premier, Arcadia also had a myriad of spreadsheets to track their variables.

Having experienced high growth in 2003 and struggling between Premier and multiple spreadsheets, it was time for Arcadia to source a new business management system. What won them over was MYOB Exo’s customisable functionality.

They met with the Kilimanjaro Consulting team to begin the implementation process.

“The thing we had to focus on for Arcadia was customising MYOB Exo around a low product range that was distributed to a high number of clients. Critical to customising the system correctly was Kilimanjaro’s understanding of Arcadia’s requirements”, said Director of Operations, Jason Fegan.

Kilimanjaro set about customising MYOB Exo to suit Arcadia’s needs. Key to the implementation was Exo’s strong Serial Number Tracking ability. Jason said “it worked really well for Arcadia because their serial numbers aren’t known until after invoicing. Exo’s flexibility allowed the serial numbers to be retrospectively updated to the system so the serial number tracking was correct.”

Now running MYOB Exo, Arcadia has improved their internal efficiencies. Although MYOB Exo held the promise of a powerful, effective management system, the standout feature from Arcadia’s perspective was Kilimanjaro’s implementation approach and constant support.

To read more about Arcadia’s experience with MYOB Exo and Kilimanjaro, please have a look at the Case Study.