Microsoft Dynamics Nav is an integrated, cloud and web-based business enterprise solution designed for finance and operations.

The Pros: What Microsoft Dynamics Nav does well

  • Browser-enabled for all screens
  • Able to be deployed on-premise or in the cloud
  • Desktop application
  • Mobile application
  • Implementation is easy and can be facilitated quickly
  • Intuitive to use
  • Capability to support businesses as they scale
  • Supports multiple languages and currencies
  • Flexible customisation functionality
  • Well-integrated with other Microsoft products but also supports Mac OS
  • Large user base and significant opportunity for future investment in the product
  • Integrates well with many other business systems
  • Enables seamless team collaboration
  • Strong manufacturing capabilities

The Cons: Where Microsoft Dynamics Nav could do better

  • Ongoing software maintenance fees are a % of licence costs
  • Distribution and manufacturing modules are relatively basic
  • Despite being software-as-a-service may require hardware upgrades to perform optimally
  • Channel partner model is confusing to understand
  • Relatively high implementation costs
  • Features are not readily localised to Australia
  • Changes can be made to source code but these may make future upgrades problematic
  • Business process automation features are lacking
  • Customer support materials are less than helpful
  • Relatively expensive

Microsoft Dynamics Nav is suited to:

  • Small and medium businesses in a range of industries including agriculture, fisheries, distribution, financial and professional services, FMCG, food and beverage, manufacturing, distribution and wholesaling.

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