Posted on: Thursday January 11th, 2018

Author: Elliot Cooper

The IRD is a massive and forbidding organisation, yet it is showing some fancy footwork that has lessons for every business on how to make more money with less effort.

For many small businesses, the spectre of the IRD conjures up primal fears about complex GST calculations, penalty interest – and other phrases leading to sleepless nights. Rest easy. Right now, the sleepless nights are within the IRD as the organisation undergoes the biggest shakeup in its history: a business transformation that will see IRD shed up to 4000 staff – with a total 30 percent reduction in staff numbers by 2021.

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