With over 10 years of experience with MYOB Software, as the leading implementer of MYOB Enterprise Solutions, we pride ourselves on our implementation methodology for MYOB Advanced.
Why do we use an MYOB Advanced implementation methodology?
Kilimanjaro Consulting has developed a unique MYOB Advanced implementation methodology to ensure you will not go live until you are satisfied that your new system is working as expected. Our goal is to improve efficiencies in your business through the use of clever, innovative and proven technology. The journey begins with us developing an understanding of exactly what you are doing now (the current state), and then exploring what you want to do differently in the future (the future state). Our purpose is to follow the implementation methodology and configure MYOB Advanced as closely as possible to the ideal state.
What is our MYOB Advanced implementation methodology?
We follow the same structured process (pictured below) for every single implementation to ensure that all of your business needs are accounted for, and that no vital steps are missed along the way.
Before commencing an implementation, we conduct a risk/benefit assessment to ensure that the solution you have chosen will meet the requirements of your business, with a balance between budget and risk. The implementation process itself contains 4 distinct phases:
- Design the System
This is the most important part of the MYOB Advanced implementation process as it will dictate each subsequent phase. We will sit down with you to get an in-depth understanding of your business processes. We take this information, add our year of experience, and create a ‘blueprint’ or foundation of what your new system will look like. It is critical that we understand your requirements from the beginning, as every task after this will have direction and a clear goal. We are prepared to spend a significant amount of time at this phase so that we have a clear understanding of what needs to be built. The design phase also documents the scope of the project so there are no disputes later about what is or is not included.
- Build the System
After we have worked together to design the MYOB Advanced system, we can begin building it. At this stage, we translate all of the knowledge gained into a project plan for building the Advanced system. We conduct a series of workshops with you, to determine the relevant information that needs to be extracted from your current system.
- UAT (User Acceptance Testing and Training)
We provide you with a fully simulated “Go-Live” of the MYOB Advanced software environment for testing. This gives you a chance to test the system and make sure it behaves as expected and achieves the outcomes you identified in the Design phase. If you experience any issues, this is the time where they are identified and rectified. The UAT Phase also provides an opportunity to train your team prior to go-live.
By the time you reach Go-Live of your new Advanced software, you would have already gone through the motions with your new system during the UAT phase. This means that you will be familiar with the look and feel of the system, and will know what to expect. At this stage, you won’t encounter any surprises because they would have been dealt with during UAT. We will do a final conversion of your data on a specified date, and you will commence processing in your new system.
After the Go-Live phase of your implementation journey, the Kilimanjaro Client Services (linked) team will be available to provide you with MYOB Advanced post-implementation support. This means that the Kilimanjaro team guides you from start to finish, so you always feel confident and in control of your system. The team that implemented your system is on hand to assist in the event that your request for support needs to be escalated.
Why the MYOB Advanced implementation methodology works for our clients
A guiding principle at Kilimanjaro is “seek first to understand”. This means that we listen to your thoughts, concerns and requirements before applying our business and technical knowledge to deliver the right solution for you. We want to eliminate uncertainty and make sure that you feel supported throughout the entire process of implementing MYOB Advanced in your business.
We feel strongly about coaching you through the implementation rather than completing all of the work for you. The more involved you are in the process from start to finish, the better equipped you will be to become self-sufficient.
The fact that we have a structured, formal MYOB Advanced implementation methodology process means that clients can feel confident that they will get the most out of their MYOB Advanced system. Our methodology sets clients up with high expectations for a low-risk implementation. By the time our clients Go Live, there should be no surprises or unexpected changes.
Why the MYOB Advanced implementation methodology works for our team
A structured MYOB Advanced implementation methodology means that all tribe members know exactly what steps need to be taken for a successful implementation. The Advanced implementation methodology gives clear goals and milestones to be achieved both internally and externally, and makes the process efficient and transparent for everyone involved.
We know our methodology works. The MYOB Advanced implementation methodology is based on the MYOB Exo Business implementation methodology, which has been used successfully for over 900 client sites. We have learned from our experience and “sharpened our spears”. As at today (2017) we have completed over 7000 hours on MYOB Advanced implementations alone.