The journey begins with us developing an understanding of exactly what you are doing now, and then exploring what you want to do differently in the future. The speed of implementation is entirely in your hands.
Our Philosophy – Involve, Support and Understand
From the very start of the implementation process, you will know that Kilimanjaro Consulting does things differently to other implementers.
Firstly, we believe in “No prescription without consultation”. We make sure we understand your problems and requirements before prescribing the solution. This eliminates uncertainty – we know what you want and you know what we are delivering
Support and Coach
Our philosophy is that you need to become self-sufficient on your new system. We, therefore support and coach you rather than doing all the work for you. Depending on your level of skills in your organisation, you may be able to do large portions of the pre-implementation work yourselves. You can manage your budget by deciding how much you do, and how much we do. Certain elements of work, such as integrating your website, is naturally work that we would do. We believe that the more you participate in the design and implementation of the system, the better equipped you will be to become self-sufficient. All of our services are built around this principle.
We have developed a structured implementation methodology, aimed at overcoming the risks and obstacles to implementation. We focus on reducing 3 types of risk:
1. Software Risk
– for example, will the software house be around in a few years time when I need them?
2. Implementer Risk
– for example, how many sites has this implementer implemented, and do they have the skills in their team to deal with my complex issues?
3. Self-Inflicted risk
– for example, have I allocated sufficient time and budget to this project, and are my expectations realistic?
At Kilimanjaro, we aim to understand your current processes, your limitations and frustrations and vision, and then configure MYOB Exo to as closely as possible to your ideal future state.