Kilimanjaro has a philosophy of making our clients as self-sufficient as possible. To achieve this post-implementation, your company needs to an empowered workforce, and this requires training and ongoing support. Without the two, your team will be left to fend for themselves, possibly causing more harm than good through poor software use. At Kilimanjaro we have invested heavily in developing training courses, on-line or on-premise, so that attendee can gain practical experience in using the software. Our support team have proven invaluable, helping with everything from the smallest issue to a complete site-down (a standstill in critical business processes). Our highly skilled and qualified team are here to help when the problems occur and can guide and educate your team to improve your business processes.

How will training in MYOB products help you and your business

At Kilimanjaro Consulting, we know the importance of knowing your system well. Having a broad knowledge of your MYOB Software is the key ingredient for:

  • Improving efficiency
  • Minimising errors
  • Improving customer satisfaction
  • Saving valuable time and money

What MYOB training services can we provide/ how do we provide them

Kilimanjaro’s Online Training platform has a range of online courses, training manuals and checklists. We also provide structured or custom training, either a classroom setting or via. Each course has been designed to meet and address every applicant’s specific needs and enquiries.

Resources for Training and SupportDuring the year, we offer End of Financial Year Courses to help you manage your processes with ease. Payroll, additionally, plays a big role at this time. Our MYOB Payroll courses are tailored to help you manage and process your payroll at maximum accuracy and efficiency.

For those who have special requirements, we offer customised training solutions on-line or on-site in the client’s preferred location.

Our training courses include training manuals so that participants can continue to learn at their own pace, leading to a better understanding of the products. Read our article “Why attend MYOB training with Kilimanjaro Consulting” to see what our users have been raving about.

Benefits of Ongoing Support

Support is seen as an extension to the training itself. The support consultant will explain to you what they are doing or the steps that they have taken to rectify your problem. This is often done using TeamViewer, interactive software to share screens While our Support Team consists of the most skilled people in Australia / New Zealand today, they have an escalation path into our subject matter experts, and also to MYOB. You can rest assured that we can get to the bottom of your software or user issues. We have developed an extensive and in-depth knowledge base of the MYOB Suite of software products over many years. Our knowledge management system allows us to find this information easily and leverage off our years of experience.

Having the right help when you need it can make the difference between a good and a bad day. We are here to be your trusted advisor and provide you with a skilled helping hand to solve your problems as soon as they arise.

If you have any technical enquiries please call us on 1300 857 464 or email us at [email protected]