Lachlan

What I do at Kilimanjaro

My role at Kilimanjaro is to aid the staff/consultants with any IT queries they may have. These tasks change on a daily basis, from simple OS optimisation tasks to project work on our SharePoint system. I enjoy working with new system deployment and configuring start up services for new employees. I also play a role in the Sales team where I enter and update information about prospective future clients.

What I bring to the tribe

Whilst I study Information Technology at university, I am aiming to assist and provide input on how to better enhance Kilimanjaro’s technologies and methods of communication. Every day I bring my willingness to learn and strive to keep up to date with all processes, both business and IT-related.

Karen

What I do at Kilimanjaro

My official title is Financial Accountant.  I am working part time to provide support to the Finance Team.  My role varies depending on requirements and I fulfill the duties for other tribe members on leave.  My everyday duties include Creditors entry, reconciliation, payment and Debtors invoicing, reconciliation and collection.  I also happily take on whatever challenge is sent my way.  I enjoy working with the intelligent, friendly and helpful tribe at KC.

What I bring to the tribe

I have been very fortunate to work in a wide variety of companies over the years.  This has given me exposure to many different systems, processes and people.  Invaluable experience which I treasure.  I believe that my varied administration, finance and payroll skills allows me to do ANYTHING and what I don’t know I’ll find out.  I will give any task a go!  I love sorting out account queries, getting accounts up to date and reconciling.  I have trained people and setup account processes for various businesses.  I have strong communication skills and have no issues working with clients, accounts staff, management and accountants to achieve the required outcome.    I set high standards for myself and I like to learn new things every day.  I can’t sit still for too long, so if I’ve got nothing to do, I will look for something, anything.   I have been using MYOB Exo since MYOB first bought the product approx 10 years ago.  I am also proficient in Quickbooks, Quickpayroll, MYOB Premier, MS Word, Excel.

Leonard

What I do at Kilimanjaro

My role at Kilimanjaro is in helping to keep the projects running smoothly and assisting the project leaders with the project management of projects.

What I bring to the Tribe

My focus is on being across the projects and being proactive in finding the effective solutions that help ensure that things run smoothly. To help me achieve this I have certification as a Practitioner for Prince2 project management and a Green Belt in Six Sigma process improvement.

Tom

What I do at Kilimanjaro

As an Implementation consultant, I assist new clients in maximising the benefit of EXO as a new business system. Implementing new software involves change management and looking for ways to improve business efficiency. I also am heavily involved with existing clients; implementing new features or modules and helping them maximise their investment in the core EXO suite.

I am a great believer in a Kaizan approach – continuous improvement including systems and software.

What I bring to the tribe

With many years’ experience in business software systems, I can assist with knowledge – often in the same or allied industries and help my tribesmen and tribeswomen in taking business requirements and transforming them to a working system.

Malakeh

What I do at Kilimanjaro

My role at Kilimanjaro is to provide simple, creative and quality technical solutions to today’s complex business needs and problems. I work closely with our consultants prior and during the EXO implementation phase to make sure our solutions meet the expectations of our clients. I develop and construct SQL scripts and business reports. I am also a member of our EXO upgrade team.

What I bring to the Tribe

I have a software engineering background and recently received a Masters degree in Commerce & IT from Macquarie University. My extensive experience in providing technical solutions combined with my education has enabled me to connect the dots between IT and various areas of business. My contribution to our team is to assist consultants and project managers during EXO implementations and business process improvements with simple, yet creative technical solutions.

Radika

What I do at Kilimanjaro

My primary role is to carry out implementations for clients.

This would typically involve a range of activities from examining a client’s current business processes, identifying requirements and pain points for the business, training and implementing a solution which addresses the business requirements.

What I bring to the tribe

I have over 10 years of experience mainly from a background of corporate training and ERP consulting. I am keen on knowledge sharing, a true believer in documentation, and I am always eager to learn new things. I share many personal values outlined in the “Golden Rules” of Kilimanjaro which makes this tribe a perfect fit as a “home”!

Kate

What I do at Kilimanjaro

My role within Kilimanjaro is constantly evolving and I love the way it keeps me on my toes. Having studied teaching and business management at UTS, learning was and will always be my primary focus. Whether it be designing and delivering custom training for highly configured sites or ensuring a UAT program is adequately catering to the needs of an organisation, my aim is to ensure that the technology we deliver is understood by the client. We have some of the smartest technical minds in the business but unless our clients can use and understand this technology their efforts will be wasted. I am also directly involved as an implementer on a number of projects and as a result have developed a deep respect for our methodology.

What I bring to the tribe

I have worked with a wide variety of industries in developing national training programs, as well as delivering coaching and change management programs in top tier consulting firms during my three years in the UK. This has given me strong project management and communication skills as well as a unique insight into the people who work in our client organisations.  I am particularly focused on individual and client needs and always look for the Win-Win solution. Wherever possible this is achieved through the use of coaching techniques, so that everyone feels ownership of the final solution.   1 + 1 definitely equals 3.

Xing

What I do at Kilimanjaro

My primary role is to provide internal support to all Kilimanjaro employees. This includes support to sales team, implementation team, support team, training team, and accounts team. My job is to make sure the Kilimanjaro tribe is running smoothly on a daily basis, and everyone is working happily and can have easy access to internal supplies.

I  am in charge of all clients’ license needs such as license renewal, additional license requirements etc. I need to make sure all of our clients can get their licenses renewed before the expiry date so they won’t have any issues when accessing EXO.

I also take care of administrative enquiries or correspondence with the clients. This is to make sure the general enquiries are always attended to and that our clients can have a good understanding of Kilimanjaro procedures.

What I bring to the Tribe

I have a Bachelor degree of Finance from Tongji University in China. I received my Masters degree of Professional Account from The University Of New South Wales. I have been with Kilimanjaro for 5 years, and prior to this I worked for two years at SPDB which is one of the biggest commercial banks in China. This gave me great experience in using banking and information systems.

My accounting knowledge and time management skills help me to become a confident user of EXO and manage my daily tasks effectively. I am a very well organized and out-going person. This contributes to the friendly working environment at Kilimanjaro.

Lastly, I am also a native Chinese speaker. This comes handy when we communicate with clients from a Chinese background.

Stephen

What I do at Kilimanjaro

As a member in the implementations and projects teams, my role at Kilimanjaro firstly involves implementing MYOB EXO for new clients. Additionally in my projects role, I am involved in providing ongoing technical support and business improvement to existing clients.

What I bring to the Tribe

My background is in public accounting, and am a Fellow of the Institute of Public Accountants. I also have a keen interest in things of a technical or IT in nature.

What I bring to Kilimanjaro is a mix of accounting, IT and general ERP knowledge and experience.

Katrina

What I do at Kilimanjaro

My role is to “Improve efficiency in our clients companies through the clever use of creative innovative and proven technology”. I do this through implementing EXO Business, upgrading to access new features and creating custom solutions using Clarity and SQL functionality.

What I bring to the Tribe

I bring experience as an end user with EXO and Clarity, I have been the ‘Project Champion’ on the client side for implementations and process improvement. I have managed small, medium and large retail businesses and in these roles was consistently driving performance by improving processes. In each business role I became the ‘unofficial’ systems go to person between operations and IT and as a result moved into a Business Analyst role so I could be the ‘official’ go to person instead!  At Kilimanjaro I enjoy being one of a whole team of go to people, and having experts in different areas that can pull together to create awesome solutions.

Steve

What I do at Kilimanjaro

My primary role is in Jason F’s implementation team. This involves getting a clear understanding of how the customer’s business works and implementing a tailored EXO solution to suit their company needs. Having a technical background, I am also able to assist clients with their more complex reporting and database issues.

What I bring to the Tribe

While new to Kilimanjaro, I do bring to the tribe prior EXO knowledge having worked for MYOB for over 10 years.

With a background in programming and financial consulting, I am able to address the technical aspects of EXO, databases, scripting and report writing.

I also bring to the tribe my hands on skills and logical mindset that have been nurtured through a diverse background covered by everything from farming, to property maintenance and development of financial software.

Bernadette

What I do at Kilimanjaro

My primary role is implementing EXO to new clients to help improve their business in many ways and forms. In addition, I also help out our support team with support and mini projects where I can.

What I bring to the Tribe

I bring over four years of implementations and support skills to the team along with business administration and some IT skills.