Ralph

What I do at Kilimanjaro

My role is to understand each client’s business requirements and processes. I work with the Kilimanjaro team to develop solutions to meet our clients changing business needs and improve business efficiency by maximising the functionality of the EXO enterprise business software. I strive to ensure client satisfaction and build long term relationship with our existing clients.

What I bring to the Tribe

Prior to joining Kilimanjaro, I worked with other ERP and CRM software packages for over 18 years providing support and consulting services to various businesses. This experience enabled me to gain exposure in business requirements gathering, developing reports on different platforms, and configuring ERP and CRM applications to suit customer requirements. Providing excellent customer service enables me to build and maintain relationship with customers.

Tom

What I do at Kilimanjaro

As an Implementation consultant, I assist new clients in maximising the benefit of EXO as a new business system. Implementing new software involves change management and looking for ways to improve business efficiency. I also am heavily involved with existing clients; implementing new features or modules and helping them maximise their investment in the core EXO suite.

I am a great believer in a Kaizan approach – continuous improvement including systems and software.

What I bring to the tribe

With many years’ experience in business software systems, I can assist with knowledge – often in the same or allied industries and help my tribesmen and tribeswomen in taking business requirements and transforming them to a working system.

Stephen

What I do at Kilimanjaro

As a member in the implementations and projects teams, my role at Kilimanjaro firstly involves implementing MYOB EXO for new clients. Additionally in my projects role, I am involved in providing ongoing technical support and business improvement to existing clients.

What I bring to the Tribe

My background is in public accounting, and am a Fellow of the Institute of Public Accountants. I also have a keen interest in things of a technical or IT in nature.

What I bring to Kilimanjaro is a mix of accounting, IT and general ERP knowledge and experience.

Katrina

What I do at Kilimanjaro

My role is to “Improve efficiency in our clients companies through the clever use of creative innovative and proven technology”. I do this through implementing EXO Business, upgrading to access new features and creating custom solutions using Clarity and SQL functionality.

What I bring to the Tribe

I bring experience as an end user with EXO and Clarity, I have been the ‘Project Champion’ on the client side for implementations and process improvement. I have managed small, medium and large retail businesses and in these roles was consistently driving performance by improving processes. In each business role I became the ‘unofficial’ systems go to person between operations and IT and as a result moved into a Business Analyst role so I could be the ‘official’ go to person instead!  At Kilimanjaro I enjoy being one of a whole team of go to people, and having experts in different areas that can pull together to create awesome solutions.

Stuart

What I do at Kilimanjaro

Hello – my name is Stuart Branagan, and I’m employed here at Kilimanjaro in the role of a senior MYOB EXO consultant.

I’ve been working with the MYOB Exonet suit of products for nearly 6 years now, having moved up from Hobart (in sunny Tassie!) in 2006.  Prior to that, in one form or another, I’ve been working in the IT sphere for just under 23 years.

What I bring to the Tribe

I bring a wide variety of experiences to the role and to the tribe, ranging from being a support and data entry clerk to help desk consultant to systems and network administrator to support manager.  Over that period of time I’ve somehow managed to preserve a sense of humour, and find that being positive generally helps with managing any situation.

In between all of that, I took time out (as a mature-age student) to gain two degrees in Information Systems as well.  I’m always willing to learn, always willing to contribute as much as I can but first and foremost always looking for a solution that best fits the client’s needs.

Finally (and don’t hold this against me) I enjoy following Geelong in the AFL and Souths in the NRL!

Susanna

What I do at Kilimanjaro

I work in the implementation team at Kilimanjaro, ensuring the successful delivery of the software implementations we undertake. As Project Lead and Business Analyst, I strive to ensure that projects are completed on time, to budget and meet the particular needs of each client.  My background in Business Process, Accounting and Project Management allows me to effectively  bridge the gap between business systems, accounting requirements and change management.

I also work as presales technical advisor to the sales consultants, assisting with initial business process analysis and requirements gathering and presenting tailored software demonstrations to prospective clients.

What I bring to the Tribe

I enjoy my role at Kilimanjaro because it allows me to interact with a diverse range of people who are passionate about their businesses.  I strive to ensure that we deliver the best possible outcome for our clients so that they can continue to be successful and have a platform for further growth and development.

Sean

What I do at Kilimanjaro

My role within Kilimanjaro is to build on existing relationships within our client base and  help answer the question of “How do we do things better ?” This is achievable through business process improvement by analysing existing business processes compared with industry best practices to provide innovative solutions, whether achievable through the “core” EXO product suite or development of Add-on Solutions to provide efficiency and value in our clients businesses.

What I bring to the Tribe

Having implemented ERP solutions for the last 10 years (first with Microsoft Dynamics GP and now MYOB EXO) I have been responsible for implementing end-to-end business solutions across a wide range of industries.  I bring not only a deep technical product knowledge but experience in analysing business needs and translating that into system efficiency processes.