Masoume

What I do at Kilimanjaro

The main focus of my role at Kilimanjaro is to understand our customers individual and evolving needs around different business processes. I aim to implement solutions around individual requirements and different business processes that are effective and easy to use.

What I bring to the tribe

With more than 4 years’ experience working as a technical consultant, I understand a range of different ERP and CRM products, with the help of my background education in Software Engineering. This education has given me reliable leverage towards a better understanding of client needs, products, SQL and Clarity customization.

Mark

What I do at Kilimanjaro

My primary role at Kilimanjaro is to support our clients in all aspects relating to their MYOB Exo system. My main priority is to build client relationships and improve our clients’ experiences with Kilimanjaro by providing exceptional services. My work integrates with other highly skilled teams across the business, including implementations and projects and I am based at the Head Office in Sydney.

What I bring to the tribe

I’m an energetic and motivated individual with great professional and personal skills. I bring 5 years of experience working as a technical consultant in the field of tax and accounting, with a qualification in accounting. I am a motoring enthusiast with a passion for photography and travel.

Alvin

What I do at Kilimanjaro

My role within Kilimanjaro is to closely work with clients and evaluate the values we can provide as a tribe to the business. I aim to listen and understand; and explore the bigger picture to harness the full capabilities of new and emerging technologies. By understanding business requirements and processes, I venture with clients to improve business efficiencies and optimize ideals to maximize the value we can provide the business with.

What I bring to the tribe

I have a Bachelor’s degree in Information Technology with a strong interest for cloud computing, web applications, big data and ERPs. I have a keen interest in the field of logistics and technology. I enjoy anything and everything automotive.

Chris

What I do at Kilimanjaro

I am part of Kilimanjaro’s Exo implementation team where I help new customers to increase efficiency and improve the availability of information through MYOB Exo and making sure the ERP solution will support our clients’ future business growth.

What I bring to the tribe

My education, experience and skills are related to both business and IT. Working in various technical and business roles has improved my skills for quickly finding solutions to customer pain points and resolving them through Exo ERP software.

Kelly

What I do at Kilimanjaro

My role is to manage the support process for Kilimanjaro’s MYOB Advanced clients.  Support cases for MYOB Advanced are logged with us by email, phone or through our customer portal. My first responsibility is to triage the cases to identify which ones are the most urgent. I assist clients by being the first responder to any issue they have, from a simple “how do I do this”, to assisting with critical cases. I solve as many cases as I can myself, consult with my colleagues, and escalate issues to MYOB where necessary.

What I bring to the tribe

I have a background in management accounting and IT and have considerable experience supporting clients in financial applications over the last 15 years.

When not at work, I enjoy spending time with my family on the northern beaches, mountain biking with mates, and following the mighty All Blacks.

Chami

What I do at Kilimanjaro

As an Implementation consultant, I assist new clients in scoping, applying and managing their Exo implementation as smoothly as possible and within a strict timeline. I focus on maximising the benefit of Exo for each new implementation and also on building a lasting relationship with the client.

What I bring to the tribe

I am a CPA and I have over 5 years of experience in ERP consulting. Each implementation project is unique and therefore I enjoy learning new businesses, processes, technology and definitely meeting new people. To be a part of the Kilimanjaro tribe is an absolute joy!

Keegan

What I do at Kilimanjaro

I provide support to customer queries in the MYOB EXO Payroll, time and attendance, and my staff information software, as well as run the Melbourne MYOB EXO Payroll training courses.

What I bring to the Tribe

An understanding and experience with the various MYOB software including  EXO Payroll, time and attendance , my staff information software, MYOB Advanced Business and MYOB Advanced Sales and being able to understand the areas of pain and provide prompt solutions to our clients.

Jaja

What I do at to Kilimanjaro

I am focused on delivering specialist report writing services to clients using MYOB EXO Clarity ReportWriter tool, Microsoft SSRS, ODBC Excel Reports and other report writing, dashboarding and Business Intelligence tools.

What I bring to the Tribe

I have 9 years experience involving data administration, analysis, data warehousing and reporting projects using MSSQL Server,  Reporting Services, Oracle, and other report writing tools. My people skills are also enhanced by working in diverse cultures across various environments.

Belle

What I do at Kilimanjaro

I am an Implementation Consultant for the MYOB Advanced team and my role is to assist bigger businesses in reaching new heights by designing and configuring an ERP system that’s efficient and intuitive. I work closely with clients to ensure that the software meets their needs, and that it integrates with their existing environment.

What I bring to the tribe

With a background in corporate financial accounting and external auditing, I bring an insider’s point of view of how companies work. I put myself in the shoes of the client – anticipating their needs and making sure that the transition is easy for the end users while catering for their growing requirements.

Ashish

What I do at Kilimanjaro

Being part of the projects team, my role is about delivering solutions that will bring business improvement to our clients. To achieve this, I combine the holy triangle of:

  • Understanding computers
  • Understanding business processes
  • Understanding people and how they interact with computers and business processes.

What I bring to the tribe

Having worked with Exo for 9 years, I bring experience ranging from support to implementation and training. The areas that I have extensive experience on are clarity, with considerable experience working on complex clarity forms and reports, SQL and job costing. My skills also include financial accounting, having worked in a financial planning firm before entering the Exo world.

Marco

What I do at Kilimanjaro

My primary role is focussed on delivering support for the MYOB EXO product to clients through our support desk.

What I bring to the tribe

I have a bachelor degree in Business Administration and over 17 years of experience within the Information Technology industry. During this period I had the opportunity to work with a diverse number of technologies such as Delphi, Quick Report, Databases SQL Server and Oracle, Oracle E-Business Suite and recently Myob Exo. I also helped the Tribe to complete the World Map since the only missing continent was South America. Not anymore. 🙂

Bill

What I do at Kilimanjaro

My role within Kilimanjaro is to understand each client’s needs, and then design/implement a tailored solution to meet their expectations of EXO.

What I bring to the tribe

More than 5 years EXO commercial consulting experience along with EXO end user and Accounting/Finance background, which enables me to quickly locate the key issues behind each client enquiry and provide a mature solution, not only via EXO/Clarity functionality but also SQL programmability.